Il Pozzo  Reviews 16

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Wine Store

Written by the company

Selezioniamo e spediamo vini di alta qualità ai nostri affezionati clienti .


Contact info

2.6

Poor

TrustScore 2.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Customer Service

This was my first of what will be many more purchases from the Pozzo Wine Club. Good prices and even better service. The wines we ordered are very difficult to get and was even able to start my vertical. When FedEx screwed up the delivery because we were on vacation (despite a vacation hold and asking FE to hold it at a local FedEx center) and FedEx returned the wine. Simone and her team got it sent back on their dime. This is superb service and shows that they care.

28 January 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend the Pozzo Wine Club…

I would recommend the Pozzo Wine Club to everyone who enjoys fine Italian wine. I was very pleased with the selection and prices. It was extremely easy to order and Simone followed up to guarantee the order and delivery to me in Washington DC. This is truly a first class Italian wine club.

28 May 2021
Unprompted review
Rated 5 out of 5 stars

Good experience

Visited Montalcino a couple years ago and fell in love with the city and their incredible wine. After buying direct from a couple vineyards, I started signing up for offers and Il Pozzo eventually sent an offer for the 2016 vintages of Brunello di Montalcino. The prices were fair, with shipping included, and the selection of wines is difficult to find through distributors in the US. Ordering was a simple process. I exchanged emails detailing my order, after which they directed me to a secure payment page where I gave them my billing info. It took a couple weeks for the shipment to arrive, assuming they arrange bulk shipments to an importer in the US that distributes it individually one it arrives from Italy. The short waiting period wasn't a concern since we intend to wait several years before opening any of the bottles. Everything arrived in tact in the typical styrofoam packaging for a case of wine. They even followed up with me after they got the delivery notification to make sure everything arrived without issue. Overall, I really enjoyed their service.

24 March 2021
Unprompted review
Rated 5 out of 5 stars

Simone and his team are exceptional

Simone and his team are exceptional. They found some specific wines from Argiano for my second order. The relationships they have throughout Tuscany means better access to fabulous wines at great prices. Can’t wait to return in person and thank them. I highly recommend Il Pozzo Wine Club!

3 March 2021
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!!

So happy with my purchase, can't wait to order again. Super fast delivery and great communication from the guys. A beautiful taste of Tuscany sent straight to your door.
Grazie

23 February 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful Experience and Customer Service

ll Pozzo wine club has been extremely professional to work with and has gone over and above to accommodate our wine requests.
Simone's friendly personality and responsiveness make for a great experience. The wines are very well priced and the orders have been perfect when they arrived. We will definitely be placing more wine orders with Il Pozzo and look forward to visiting soon.

23 February 2021
Unprompted review
Rated 5 out of 5 stars

Very convenient and good values…

Very convenient and good values (including shipping costs). Simone was very conscientious in following-up to keep me informed of delivery progress. I look forward to enjoying these Brunellos after they have had some time to rest.

22 February 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Simone kept in touch and was delightful to correspond with. The wine came in a reasonable time, and we are looking forward to drinking it.

Will be glad to buy from them again.

20 February 2021
Unprompted review
Show reviews in all languages. (16 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look