I had an excellent experience with this visa agency. The team was highly knowledgeable, responsive, and guided me through every step of the application process. They made what could have been a st... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a really positive experience with TRANSGLOBBAL as a travel agent. From the first enquiry through to the final booking, everything felt well organised and professionally handled. What stood out m... See more
Company replied
They're always very friendly and supportive Their office has very good customers environment. Very trustworthy as I have never been disappointed since being one of their customers for long periods of... See more
Company replied
I'm genuinely happy with your services ☺️ the sorting of my ticket and that of my daughter ❤️ was pleasing . You guys are great at your work and I recommend 👍 👏 Thank you 😊 👍
Company replied
Company details
Written by the company
Transglobbal Plumstead, the travel agency that has been serving customers with unparalleled expertise and exceptional service since 2005. With over 40 years of experience in the industry, our team of travel consultants has the knowledge and skills to provide you with the best travel solutions. We understand that every traveller is different, and we strive to offer personalised travel plans that cater to your unique preferences and budget. Our satisfied customers are a testament to the quality of service we provide. From flights and accommodations to tours and activities, our team will work tirelessly to ensure that you have the most economical, practical, and convenient travel solutions possible. Whether you’re looking for a quick weekend getaway or a month-long adventure, we’ve got you covered. At Transglobbal Plumstead, we pride ourselves on our attention to detail and commitment to customer satisfaction. We believe that travel should be stress-free and enjoyable, and our team will go above and beyond to make sure that you have a memorable and hassle-free travel experience. So, why settle for anything less than the best? Choose Transglobbal Plumstead for your next travel adventure, and let us help you create memories that will last a lifetime.
Contact info
96 Plumstead High Street, SE18 1SL, London, United Kingdom
- 02083122484
- sales@transglobbal.com
- transglobbal.com
4.8
Excellent
478 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I call in time of need and they didn't let me down …
I call in time of need and they didn't let me down. I was uplifted by their response.
Although because I have money, if I dont have money l'm sure that I will be stranded.
This agency are very good, l remember in Dubai, they take care of their customers.
Kudos to them
3 November 2023
Reply from Transglobbal Plumstead - Travel Agent
Dear Mr Aroba,
Thank you so much for your heartfelt review and for entrusting us with your travel needs. We are truly pleased to hear that we were able to assist you in your time of need and that our response uplifted you.
While we understand that financial circumstances can be a concern, please know that we are committed to providing the best possible service to all our customers, regardless of their current situation. Your trust in us is invaluable, and we will always do our utmost to assist you in any way we can.
We're also thrilled to hear about your positive experience in Dubai. Ensuring our customers feel well taken care of is a core principle we hold dear.
Should you ever require our assistance again, please do not hesitate to reach out. We're here to support you in all your travel endeavors.
Thank you once more for your kind words and for choosing Transglobbal Plumstead. We look forward to the opportunity to serve you again.
Warm regards,
Transglobbal Plumstead - Travel Agent
Booking the trip was seamless
Booking the trip was seamless. She went all the way to find a trip for 3 of my family within my tight budget. No issues at all with the ticket. It was really an awesome experience and I would do this again and again.
27 October 2023
Reply from Transglobbal Plumstead - Travel Agent
Dear Oluwaseyi,
Thank you so much for taking the time to share your wonderful experience with us! We're absolutely thrilled to hear that booking your trip with Transglobbal Plumstead was a seamless process and that we were able to find a suitable option for your family within your budget.
It's incredibly rewarding for us to know that we could meet your expectations and provide you with a hassle-free experience. We understand how important it is to make travel plans that fit your needs and budget, and we're delighted to have been able to assist you in achieving that.
Should you have any more travel plans in the future, don't hesitate to reach out to us. We'd be honored to assist you again and make your experience just as wonderful.
Thank you once again for choosing Transglobbal Plumstead. We look forward to serving you in the future.
Warm regards,
Transglobbal Plumstead - Travel Agent
You guys are wonderful
26 October 2023
Reply from Transglobbal Plumstead - Travel Agent
Dear Adedayo Mayungbe,
Thank you so much for your incredibly kind words! We are absolutely thrilled to hear that you had a wonderful experience with us at Transglobbal Plumstead. Your satisfaction is our ultimate goal, and it means the world to us to know that we could make your travel planning experience a positive one.
Should you ever need assistance in the future, please don't hesitate to reach out. We're here to help and make your future travels just as wonderful.
Thanks once again for choosing Transglobbal Plumstead. We look forward to serving you again!
Warm regards,
Transglobbal Plumstead - Travel Agent
Good attention and patience
The agent I spoke with gave me very good attention and assisted me to get a good deal
17 October 2023
Reply from Transglobbal Plumstead - Travel Agent
Dear Elizabeth Kenneth,
Thank you so much for your kind words and for awarding us a 5-star rating! We're thrilled to hear that you had a positive experience with our agent at Transglobbal Plumstead.
We believe that providing excellent attention and patience is fundamental in ensuring a seamless and enjoyable travel planning process. It's fantastic to know that our agent was able to assist you in finding a good deal that met your needs.
If you ever need further assistance or have more travel plans in the future, please don't hesitate to reach out. We're here to help and look forward to serving you again.
Thank you for choosing Transglobbal Plumstead. We truly value your trust and appreciate the opportunity to assist you with your travel needs.
Warm regards,
Transglobbal Plumstead - Travel Agent
Reply from Transglobbal Plumstead - Travel Agent
Dear Somtoochukwu Ugwa,
Thank you for taking the time to share your feedback with us. We're pleased to hear that you've observed positive progress in your experience with Transglobbal Plumstead so far.
However, it seems you've rated us with 3 stars. We'd love to learn more about your experience and any areas where you believe we could improve. Your input is invaluable in helping us enhance our services and provide you with the best possible experience.
If there's anything specific you'd like to discuss or if you have any suggestions, please don't hesitate to reach out. We're here to listen and are committed to ensuring your experience with us is nothing short of exceptional.
Thank you for choosing Transglobbal Plumstead. We look forward to continuing to serve you and striving for a 5-star experience in the future.
Warm regards,
Transglobbal Plumstead - Travel Agent
I have been using your services for the…
I have been using your services for the past ten years and am proud to say that I have never been disappointed,, I like the fact that whatever you say, you do it thanks
13 October 2023
Reply from Transglobbal Plumstead - Travel Agent
Dear Chukwudi,
Thank you so much for your incredible loyalty and for choosing Transglobbal Plumstead for the past ten years. We are truly honoured to have been a part of your travel experiences, and your kind words mean the world to us.
Your trust in our services is something we hold in the highest regard. We believe in delivering on our promises, and we're elated to hear that you've never been disappointed with our service. Your satisfaction is our greatest reward.
We're committed to maintaining this level of service and ensuring that every interaction with Transglobbal Plumstead continues to be seamless and reliable. Your feedback motivates us to strive for excellence.
If there's anything else you need, or if you have any questions about your upcoming travels, please don't hesitate to reach out. We're here to make sure your next journey is just as wonderful as the last.
Thank you once again for your trust and support. We look forward to serving you for many more years to come!
Warm regards,
Transglobbal Plumstead - Travel Agent
Prompt service
Prompt service. Had no problem with my entire journey to the United States.
23 August 2023
Reply from Transglobbal Plumstead - Travel Agent
Dear Customer,
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a seamless journey to the United States and that our service met your expectations.
Ensuring prompt and efficient service is a top priority for us, and we're delighted to know that it made a positive impact on your travel experience. If you ever have any questions or need assistance with future travel plans, please don't hesitate to reach out. We're here to help.
Once again, thank you for choosing Transglobbal Plumstead. We look forward to serving you again and making your future journeys just as smooth and enjoyable.
Warm regards,
Transglobbal Plumstead - Travel Agent
Super Service
I was very satisfied with the service received. I recommend Transglobal for all your travel solutions.
17 October 2023
Reply from Transglobbal Plumstead - Travel Agent
Dear Abiks,
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you were very satisfied with the service you received from Transglobbal Plumstead.
Your recommendation means a lot to us, and we truly appreciate your trust in us for your travel solutions. We take great pride in providing top-notch service to our valued customers, and it's incredibly rewarding to know that we've met your expectations.
If there's anything else we can assist you with in the future or if you have any questions about your upcoming travels, please don't hesitate to reach out. We're here to help and ensure your future travel experiences are just as enjoyable.
Thank you once again for choosing Transglobbal Plumstead. We look forward to serving you again and making your travel plans a breeze!
Warm regards,
Transglobbal Plumstead - Travel Agent
Reliability
4 October 2023
Reply from Transglobbal Plumstead - Travel Agent
Dear CHRISTIANA ASINUGO,
Thank you for taking the time to leave a review for Transglobbal Plumstead. We appreciate your feedback and the 4-star rating.
We're glad to hear that you value reliability, as it is a cornerstone of our commitment to excellent service. Your feedback helps us to continually improve, and we would be grateful if you could share any specific insights or suggestions you may have on how we can further enhance our reliability.
If there's anything specific you'd like to discuss or if you have any questions, please feel free to reach out. We're here to assist you.
Thank you once again for choosing Transglobbal Plumstead for your travel needs. We look forward to serving you again in the future.
Warm regards,
Transglobbal Plumstead - Travel Agent
good customer service
i have been acustomer with this company for many
years and the service is great.
2 October 2023
The are very reliable and trustworthy
2 October 2023
Reply from Transglobbal Plumstead - Travel Agent
Dear Valued Customer,
Thank you so much for your wonderful 5-star review! We're absolutely thrilled to hear that you find us reliable and trustworthy.
At Transglobbal Plumstead, we take great pride in delivering on our promises and ensuring that our customers can rely on us for their travel needs. Trust is the foundation of any successful travel agency-client relationship, and your kind words reaffirm that we're on the right track.
Should you have any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to make your travel experiences as smooth and enjoyable as possible.
Thank you once again for choosing Transglobbal Plumstead. We look forward to serving you in the future and continuing to earn your trust.
Warm regards,
Transglobbal Plumstead - Travel Agent
Reply from Transglobbal Plumstead - Travel Agent
Dear Valued customer,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a positive experience with Transglobbal Plumstead. Our team takes great pride in being known as a good travel agent, and your kind words about our friendliness, efficiency, and helpfulness mean a lot to us.
We understand how important it is to have a seamless and enjoyable travel planning experience, and it's our goal to make that happen for every customer. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to help.
Once again, thank you for choosing Transglobbal Plumstead. We look forward to serving you in the future and making your travel experiences even better!
Warm regards,
Transglobbal Plumstead - Travel Agent
I like the way that I was been…
I like the way that I was been patiently attended to, but I was disappointed kinda to know that paying installmentally is nonrefundable I mean how could paying in full and paying installmentally be nonrefundable?
19 September 2023
Reply from Transglobbal Plumstead - Travel Agent
Dear valued customer,
Thank you for taking the time to share your feedback regarding your experience with Transglobbal Plumstead. We greatly appreciate your comments, and we're pleased to hear that you found our customer service to be patient and attentive.
We understand your concern about our refund policy for instalment payments. While we aim to be as flexible as possible to accommodate our customers' needs, the distinction between full payments and instalment payments often relates to the terms set by the airlines and other travel service providers. These providers typically have their own refund policies, which can differ based on payment methods.
In many cases, airlines and other travel suppliers have stricter refund policies for instalment payments because they consider the risk of potential cancellations over an extended period. It's important to note that our agency is bound by these policies when processing refunds.
We strive to be as transparent as possible about our terms and conditions.
If you have any further questions or concerns or if you would like to discuss your specific situation in more detail, please feel free to contact our customer service team. We're here to assist and ensure your travel planning experience is as smooth and satisfactory as possible.
Thank you for choosing Transglobbal Plumstead. We hope to have the opportunity to serve you better in the future.
Warm regards,
Transglobbal Plumstead - Travel Agent
Reply from Transglobbal Plumstead - Travel Agent
Dear valued customer,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a magnificent experience with Transglobbal Plumstead.
Clear communication is at the heart of what we do, and we're delighted to know that everything was explained to your satisfaction. We believe that providing transparent and comprehensive information is essential for a smooth and enjoyable travel experience.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to make your travel experiences even more memorable.
Once again, thank you for choosing Transglobbal Plumstead. We look forward to serving you again.
Warm regards,
Transglobbal Plumstead - Travel Agent
Quick response and customer satisfaction 👌
Quick response to customer request and they will go miles to satisfy you as a customer.
11 September 2023
Reply from Transglobbal Plumstead - Travel Agent
Dear valued customer,
Thank you so much for taking the time to share your wonderful experience with Transglobbal Plumstead! We're absolutely thrilled to hear that you were pleased with our quick response time and our commitment to ensuring customer satisfaction.
At Transglobbal Plumstead, we believe that timely and attentive service is paramount, and it's incredibly gratifying to know that our efforts have resonated with you. We're more than happy to go the extra mile to make sure our customers' needs are met and expectations exceeded.
Your kind words serve as a great source of motivation for us, and we're grateful for the trust you've placed in us. Should you have any further inquiries or require assistance with your travel plans, please don't hesitate to reach out. We're here to help.
Thank you once again for choosing Transglobbal Plumstead. We look forward to the opportunity of serving you in the future and ensuring your travels are even more enjoyable.
Warm regards,
Transglobbal Plumstead - Travel Agent
Though i had to wait a bit longer than…
Though i had to wait a bit longer than I expected, I am satisfied with their services. Very polite and knowledgeable on the job. Its my first experience and will continue to patronise them for my journey
8 September 2023
Reply from Transglobbal Plumstead - Travel Agent
Dear valued customer,
Thank you for taking the time to share your experience with us and for awarding us 5 stars! We sincerely appreciate your understanding regarding the wait time, and we're pleased to hear that you found our services satisfactory.
Our team takes pride in being both polite and knowledgeable in assisting our valued customers. We're thrilled that you had a positive first experience with us, and we're honored that you've chosen to continue patronizing Transglobbal Plumstead for your future journeys.
Should you have any questions or need further assistance in the future, please don't hesitate to reach out. We're here to make your travel experiences as smooth and enjoyable as possible.
Thank you once again for your trust in us. We look forward to serving you on many more journeys to come!
Warm regards,
Transglobbal Plumstead - Travel Agent
Prompt attention
Their approach towards the customer is great. The staff displayed humility, and calmness in answering the questions asked by the customer.
28 August 2023
Reply from Transglobbal Plumstead - Travel Agent
Dear valued customer,
Thank you so much for sharing your wonderful experience with us and for awarding us a 5-star review! We're absolutely thrilled to hear about your positive encounters with our team at Transglobbal Plumstead.
Providing prompt attention and exceptional customer service are at the core of what we do. We're delighted to know that our staff's approach resonated with you. Displaying humility and maintaining calmness while addressing our customers' questions is something we hold in high regard. It's truly heartening to hear that it made a positive impact on your experience.
Your kind words serve as a great motivation for us to continue delivering excellent service. If you ever have more questions, need further assistance, or are planning your next travel adventure, don't hesitate to reach out. We're here to make your travel experiences as seamless and enjoyable as possible.
Once again, thank you for choosing Transglobbal Plumstead. We can't wait to welcome you back for more travel adventures in the future!
Warm regards,
Transglobbal Plumstead - Travel Agent
Excellent service… great communication..
4 September 2023
Reply from Transglobbal Plumstead - Travel Agent
Dear valued customer,
Thank you so much for taking the time to share your wonderful feedback! We're absolutely thrilled to hear that you had an excellent experience with Transglobbal Plumstead.
Providing exceptional service and maintaining clear, effective communication are top priorities for us, so your kind words truly mean a lot. If there's anything else you need or any further assistance required, please don't hesitate to reach out. We're here to make your travel experiences even more enjoyable.
Thank you once again for choosing Transglobbal Plumstead. We look forward to serving you in the future and ensuring your journeys are filled with positive experiences.
Warm regards,
Transglobbal Plumstead - Travel Agent
Friendly agents
Friendly agents, effective with responses towards ticketing requests, helpful and a reliable means of paying for air tickets on instalments.
24 August 2023
Reply from Transglobbal Plumstead - Travel Agent
Dear valued customer,
Thank you so much for your fantastic 5-star review! We're absolutely thrilled to hear about your positive experience with Transglobbal Plumstead - Travel Agent.
Our team takes immense pride in being friendly, efficient, and responsive to our customers' ticketing requests. It's our goal to make your travel planning as smooth and stress-free as possible, and we're delighted that you found our agents to be helpful and reliable.
We're especially pleased to know that our instalment payment option has been of value to you. We understand that flexibility in payment methods can greatly ease the financial aspect of travel planning, and we're dedicated to providing options that suit our customers' needs.
If you ever have more travel plans or require assistance with anything else in the future, please don't hesitate to reach out to us. We're here to assist and make your travel experiences even more enjoyable.
Once again, thank you for choosing Transglobbal Plumstead - Travel Agent. We greatly appreciate your trust and look forward to serving you on your future journeys.
Warm regards,
Transglobbal Plumstead - Travel Agent
The staffs were dedicated and prompt.
15 August 2023
Reply from Transglobbal Plumstead - Travel Agent
Dear valued customer,
Thank you for taking the time to leave us a 5-star review. We truly appreciate your kind words regarding our dedicated and prompt staff at Transglobbal Plumstead.
Our team is committed to providing exceptional service and ensuring that your travel experience is smooth and enjoyable. It's wonderful to hear that our staff's dedication and prompt assistance had a positive impact on your experience.
If you have any more feedback or if there's anything else we can assist you with in the future, please feel free to reach out. We're here to help and make sure your travel plans are taken care of with the utmost care and attention.
Once again, thank you for choosing Transglobbal Plumstead. We value your trust and look forward to being of service to you again for your future travel needs.
Best regards,
Transglobbal Plumstead - Travel Agent
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