TransferXL Reviews 143

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Thus far, I have had wonderful results from using TransferXL. I have a large collection of photos that I wish to share with my family. Sending these photos, one by one, is not practical. So often,... See more

Company replied

Rated 5 out of 5 stars

it was easy to navigate the system , and got subscribed easily, unlike some other companies , I have had the displeasure to deal with, so far so good. I agree the upload speed could be much better... See more

Rated 2 out of 5 stars

Because of a failure, I had to transfer approximately 25GB, mostly videos, for a film project for my daughter very spontaneously. I found TransferXL and thought this would be my rescue. We tried it... See more

Rated 5 out of 5 stars

Needed an alternative for Wetransfer, which is really dissappointing lately! TransferXL seems to do the job fine and I have just purchased a paid plan.

Company replied

Company details

  1. Software Company

Written by the company

TransferXL is the fastest and most secure way to share your files. Whether you want to send a confidential contract, over 100 holiday photos or a multi-gigabyte video, then TransferXL is the service that fulfills your needs for the perfect data transfer. Send large amounts of data for free with TransferXL ✔ file transfer up to 200 GB ✔ secure file transfer ✔ without registration


Contact info

4.1

Great

TrustScore 4 out of 5

143 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars
TransferXL logo

Reply from TransferXL

Dear user,
we are sorry to hear that you are having issues with your download. Sometimes a slow internet connection or browser plugins can cause issues. Have you checked your internet speed or tried a different browser?

Please contact support@transferxl.com for further assistance.

Rated 1 out of 5 stars

49GB file upload failed

49GB file upload failed. Connected to wifi left over night.

25 November 2022
TransferXL logo

Reply from TransferXL

Dear user,
we are sorry to hear that you had issues while using our service!

The upload speed depends on the speed of your internet connection. So if your upload takes longer than expected we recommend checking your internet speed. Also if the uploading device goes into sleep mode the upload might get interrupted.

If you have further issues please contact our support (support@transferxl.com)!

Rated 5 out of 5 stars

It works!

I sent 24Gb of client work overnight. It took 8 hours with my poor upload speed. So it’s so reliable to keep it uploading for hours.

23 November 2022
Rated 3 out of 5 stars

The UL speed was ok-ish, DL not so much

The upload speed was ok-ish, almost as good as Wetransfer's but the download speed was atrocious and we have a fiber connection. We where looking for a way to send massive data files (4K Videos in full res for quality to have them edited) and it looks like we will be using couriers and HDs for the transfers as this is taking way too long.

18 October 2022
Rated 1 out of 5 stars

Not great and pretty slow

I paid and it still took 4 hours and did not complete

16 October 2022
TransferXL logo

Reply from TransferXL

Dear user,
we are sorry to hear that you were unhappy with our service!

TransferXL uses 100% of your bandwidth to ensure to transfer the files as fast as possible. If your upload takes longer than expected we recommend checking your internet speed.

If you have further issues please contact our support (support@transferxl.com)!

Rated 1 out of 5 stars

I tried sending files and they took way…

I tried sending files and they took way to long to upload and download and also didn’t send it as the original files. It was sent as a zip file in which my recipient couldn’t open or download the files. He left it downloading over night and in the morning still nothing.

1 September 2022
TransferXL logo

Reply from TransferXL

Dear user,
we are sorry to hear that you were unhappy with our service!

TransferXL uses 100% of your bandwidth to ensure to transfer the files as fast as possible.
Furthermore, file transfers are automatically compressed as a zip file to reduce the amount of data. Sometimes you need a zip programm to open these files.

If you have further issues please contact our support (support@transferxl.com)!

Rated 1 out of 5 stars

Not any good

Not any good, networkfail after 2 GB every time,
tried several times at a fiber 100/100mb line, no luk stopped at 2GB every time an said Network Error.
Dont waste your time on this poor application...

16 November 2021
Unprompted review
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