Thus far, I have had wonderful results from using TransferXL. I have a large collection of photos that I wish to share with my family. Sending these photos, one by one, is not practical. So often,... See more
Company replied
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See what reviewers are saying
it was easy to navigate the system , and got subscribed easily, unlike some other companies , I have had the displeasure to deal with, so far so good. I agree the upload speed could be much better... See more
Because of a failure, I had to transfer approximately 25GB, mostly videos, for a film project for my daughter very spontaneously. I found TransferXL and thought this would be my rescue. We tried it... See more
Needed an alternative for Wetransfer, which is really dissappointing lately! TransferXL seems to do the job fine and I have just purchased a paid plan.
Company replied
Company details
Written by the company
TransferXL is the fastest and most secure way to share your files. Whether you want to send a confidential contract, over 100 holiday photos or a multi-gigabyte video, then TransferXL is the service that fulfills your needs for the perfect data transfer. Send large amounts of data for free with TransferXL ✔ file transfer up to 200 GB ✔ secure file transfer ✔ without registration
Contact info
Clara Peeterslaan 20, 7545 , BG Enschede, Netherlands
- +49 221 88828-367
- support@transferxl.com
- transferxl.com
4.1
Great
143 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Works great!
10 October 2024
your poop site makes you upload your…
your poop site makes you upload your files put emails and all and then tells you you need to pay oh but you can start with the free plan! frick you
5 September 2024
Unprompted review
Reply from TransferXL
We apologize for any inconvenience or frustration caused.
We offer a free plan for file uploads up to 5 GB per transfer (10 GB per day). For larger transfers, we have listed our other plans transperantly on our homepage.
If you need help please contact us at support@transferxl.com so we can assist you further.
Best regards,
Your TransferXL team
Was easy to do.
19 August 2024
Reply from TransferXL
Dear user,
we are sorry to hear that you are unhappy with our service.
Please contact our support via email (support@transferxl.com) if you are having troubles with your file transfers.
Its a hit-and-miss.
Its a hit-and-miss.
Someone wanted to send me two videos. a small and a large one, and I accepted both. The small one worked and I got the download as a zip file which is ok. But the large one never came through. The circle came on the screen as if it's about ready to give me a download link then the circle simply disappeared with no download prompt. meanwhile the background images keep changing every minute or so. How do people use this service if some videos work and some don't with no explanation on screen?
4 June 2024
Unprompted review
Reply from TransferXL
Dear user, we apologize for the inconvenience you've experienced. To address your concerns, it's important to note that a stable and fast Internet connection is crucial when uploading large files.
In addition, certain browser plug-ins may interfere with upload or download functionality. We recommend trying a different browser or disabling unnecessary plug-ins to see if this solves the problem.
For further assistance, please contact support@transferxl.com
easy and helpful but a bit slow in…
easy and helpful but a bit slow in transferring big files
20 March 2024
Subscrived for delivery a lot of video…
Subscrived for delivery a lot of video files, I bought after registration the montly subscription. On profile shows that subscription is FREE. Then I logged out, closed the browser, login again, and the password is not working! THE PASSWORD THAT I JUST MADE AFTER REGISTRATION. They are just THIEF.
13 March 2024
Reply from TransferXL
Dear user,
we are sorry to hear that you are experiencing problems with your profile. If your password is not working or you have forgotten your password, you can reset your password by clicking "Forgot your username or password?" on the login screen. If you are still experiencing problems with your profile, please contact support@transferxl.com
Sometimes is up some video and then see…
Sometimes is up some video and then see and fake, must do all the process again
18 December 2023
Reply from TransferXL
Dear user, please contact support@transferxl.com if you are having issues with your file upload or download.
Fooling customers that is faster
Useless so slow that 7GB takes 14 hrs just making money its a third class app full day is spoiled
21 November 2023
Reply from TransferXL
Dear user, we are sorry to hear that you are having problems using our service. Please know that the transfer speed can vary based on several factors, including the speed of the internet connection. TransferXL uses 100% of your bandwidth, so if you are having a fast internet connection the upload should be as fast. Please contact support@transferxl.com for further assistance.
Opening multiple tabs of the service…
Opening multiple tabs of the service obviously causes problem.
10 November 2023
Reply from TransferXL
Dear user,
we are sorry to hear that you are having issues with our service. Multiple tabs or browser plugins can influence the upload speed. Please contact support@transferxl.com for further assistance.
fantastic would recommend.
27 September 2023
Good morning,
Good morning,
i like your company and i like your service (thank you), but i don't like automatic renew of payment.
Thank to all your team
All the best
paolo
21 September 2023
Not much of a 'transfer' site when you…
Not much of a 'transfer' site when you can only send large files but not receive them.
3 September 2023
Reply from TransferXL
Dear user,
as you can see on our website, TransferXL is a service for sending large files. Everyone can send up to 5GB per transfer and a total of 10GB daily for free without signing up. Sending larger files is only possible if the sender has created their own account and is subscribed to one of our paid plans.
Too Unstable
It was so unstable. Kept crashing without saying why. I canceled my subscription and will try another service
3 September 2023
Reply from TransferXL
Dear user,
we are sorry to hear that you had issues using our service! Please contact support@transferxl.com for further assistance.
when I was prompted to sign up for more…
when I was prompted to sign up for more apce, the files I had already placed in the transfer were deleted... not happy at all
30 August 2023
Reply from TransferXL
Dear user,
we are sorry to hear that you are having issues using our service. Please contact our support on support@transferxl.com for further assistance.
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