I’ve been using their service for over 6 years, back when not many people even knew about them. They are reliable and trustworthy. I’ve never had a moment where I felt like I shouldn’t trust th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve always had a positive experience with TransferGo. The service has always been reliable, fast, and easy to use, which gives me peace of mind whenever I need to send money. What stands out the m... See more
Company replied
Always liked transfer go and been using them for many years, they quick, easy and promptly send your money to recipient. When problem arises they quick to sort you out, and the customer service team... See more
Company replied
My experiance with TransferGo is positiv. They are very profesional and they demand proof of your reason for the transfer, your relationship with the reciver, and your source of fonds. It can maybe be... See more
Company replied
Company details
Written by the company
For over a decade, TransferGo has made sending, receiving and managing money worldwide faster, simpler, and more affordable.
Send receive and manage money globally
Written by the company
- Fast, secure and low-cost
- Hold exchange and transfer multiple currencies effortlessly, all in one app.
Contact info
London, United Kingdom
- hello@transfergo.com
- transfergo.com
4.6
Excellent
39K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Transfer fo good
15 September 2026
Reply from transfergo.com
Thank you so much, Abbos! We're really happy to hear you think so. 😊
I had my request granted within 10…
I had my request granted within 10 minutes by the support chat. From the moment i texted them.
15 September 2026
Unprompted review
Reply from transfergo.com
Thank you for the wonderful feedback, Irni! So glad our support team took great care of you. 😊
Good for all broo
15 September 2026
Reply from transfergo.com
Thank you so much, Ryan! Really appreciate the support. 😊
Good program
14 September 2026
Reply from transfergo.com
Thank you for the positive review! 😊 We're super happy to hear you're enjoying the app!
Reply from transfergo.com
Thank you for the positive review! 😊 Love hearing everything is working for you!
The efficiency and the timing.
The efficiency and the timing.
It was all perfect. I highly recommend it.
10 September 2026
Unprompted review
Reply from transfergo.com
Thank you for the positive review, Renata! 😊 We're thrilled to hear everything was perfect and fast!
Super výborná aplikacia
12 September 2026
Reply from transfergo.com
Thank you for the positive review, Rasto! 😊 So glad you're loving the app!
Reply from transfergo.com
Thank you for the positive review, Faisal! 😊 Really glad you enjoyed the service!
Great service with great customer support.
I use this service quite often, but recently ran into one problem. Customer support was very helpful and the problem was resolved in a couple of days. So, I highly recommend this service.
8 September 2026
Unprompted review
Reply from transfergo.com
Thank you for the positive review and for sharing your experience! 😊 We're so glad customer support could help get everything sorted out for you!
👍💯😉very fast
7 September 2026
Unprompted review
Reply from transfergo.com
Thanks for the awesome review, Laura! 🙌
Reply from transfergo.com
Thanks a ton! It’s awesome to see that you had a great experience with the service. We really appreciate your support!
Very fast
Very fast, it takes only few minutes, my first time to use transfer go and you deserve 5 star 👍👍👍
8 September 2026
Reply from transfergo.com
Thanks a ton! It’s awesome to see that your first transfer went so fast and smoothly. We appreciate you sharing it!
Reply from transfergo.com
Thanks a ton, Claudiu! It’s awesome to see that you feel secure using the app. 😊
Reply from transfergo.com
Thank you so much for the great review and for choosing TransferGo, Catalin! 😊
Reply from transfergo.com
Thank you so much for the fantastic feedback and for continuing to choose TransferGo, Tony! 😊
Super friendly customer representative…
Super friendly customer representative and a rapid transfer. Thank you guys!
7 September 2026
Reply from transfergo.com
We're so glad our support team took great care of you and that your transfer went through fast. Thank you for the awesome review and for choosing TransferGo, Sarper!
Reply from transfergo.com
Thank you so much for the fantastic feedback and for choosing TransferGo, Khair! 😊
Seems like data theft
I have used this company for a many years without any issues, but now for a 2nd year in a row should admit a horrible customer service experience. During this year I have sent less than a 10 000£ back home to the EU from the UK. Last year they took my money and held it for more than a week. After an apologise, I believed it was the first and last bad experience, unfortunately, I was wrong. Recently I have received an email saying I should provide where my income came. I did so, but instead I started to receive more and more sensitive questions what doesn't rely to them or any other 3rd person. Be very careful to who you trust as seems, first of all, there are working many different people who are even not reading emails, they're not uploading their system with provided details and in total they seems very unskilled and rude. And mostly seems they're trying to get people personal data. Where is data protection? Try to ask them to provide a full names of the person's with who you're contacting - you'll be ignored. Let me admit, my family members have never received any requests to proof any information, it's just me the 2nd time in a row, but I'm sending the less amount of the money... I seriously don't trust them anymore... Be careful as your personal data can be transferred to anyone... Let me add - suddenly the topic of the email from them is in Russian...
P.S.- A week around and nothing has been sorted, a polite apologies here to cover reputation and nothing is moving on... Still not reading provided documents properly and asking to provide again the same information... I physically don't have anything else to provide. If you need to use your money as planned, never use TransferGo... AVOID.
6 September 2026
Unprompted review
Reply from transfergo.com
Thank you for sharing your feedback. We truly apologize for the stress and confusion caused by this situation.
To comply with strict financial regulations, we must update customer verifications over time and confirm the origin of funds, especially when third-party transactions are involved. While we understand these requests feel intrusive, they are mandatory to ensure security and compliance.
We also deeply apologize for the incorrect subject line you received—this was a human mistake. We have followed up with you directly via email to explain the situation, and we are happy to confirm that your source of funds has been verified and your transfer has been completed. Thank you for your patience while we worked through this with you.
Great thanks very fast
5 September 2026
Reply from transfergo.com
Thank you so much for the great review and for choosing TransferGo, Claudio! 😊
Good for sending money but my refferal is not showing in my account why I send with my link I didn't see refferal in my account 28 members
Good for sending money
4 September 2026
Reply from transfergo.com
Thank you for your review! Please contact our support team directly via the in-app chat in the Help section so we can check everything and assist!
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