Even tho there are some downsides to having a Chinese rom phone, tradingshenzen is completely transparant about it which I really appreciate. The shipping was faster than I expected, since I was fu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had read some negative reviews about delayed deliveries and faulty products, so I was a little worried when I placed my order. However, everything turned out great for me. The phone arrived saf... See more
Company replied
The package arrived in Central Italy in just 10 working days (excluding Saturdays and Sundays), super protected by flawless bubble wrap packaging. Inside, along with the phone, I found some very welco... See more
Company replied
Everything went perfectly well. The brand new device arrived in good condition within forecasted timeline. As promised without any customs clearance cost on buyer's site. Description of OS is exact... See more
Company replied
Company details
Written by the company
TradingShenzhen sells high quality smartphones, tablets and other accessories from China. We offer German and English support, aftersale service and reasonable price.
Contact info
Room 18F, 27/F, Ho King Comm CTR 2-16 Fayuen ST Mongkok Kowloon, 8525, Hong Kong, Hong Kong
- support@tradingshenzhen.com
- tradingshenzhen.com
4.7
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best price
23 June 2026
Unprompted review
Reply from TradingShenzhen
Hi Smaegol, it is great to know we could offer you such a good deal. We always aim to keep our prices as competitive as possible for our customers. We appreciate your feedback and hope to see you back again soon.
Very very good
I ordered a phone that in Europe is almost twice the price and today I received it...fantastic, as descrived and the shipping very good.
10 July 2026
Unprompted review
Reply from TradingShenzhen
Hi Bojan, it is wonderful to hear that your new phone arrived safely and that you got such a great deal on it. We always aim to make great tech affordable and deliver it quickly. We appreciate you sharing your experience, and we hope you thoroughly enjoy your new device. See you again next time.
Bought 3 times there
Bought 3 times there, and very happy with the service, and fast delivery.
10 July 2026
Unprompted review
Reply from TradingShenzhen
Hi Hjordis, we really appreciate you choosing us for your last three purchases. It is wonderful to hear that our fast delivery and service have consistently met your expectations. We look forward to welcoming you back for your next order.
The package arrived in Central Italy in…
The package arrived in Central Italy in just 10 working days (excluding Saturdays and Sundays), super protected by flawless bubble wrap packaging. Inside, along with the phone, I found some very welcome free gifts: the European adapter, the 100W charger, and a matching case in the exact same color as the phone. The phone itself is simply fantastic: despite the Chinese ROM, adapting it for use was a piece of cake. It has an incredibly bright display, endless battery life, and a mind-blowing Hasselblad camera setup. Top-notch service and product!
3 July 2026
Unprompted review
Reply from TradingShenzhen
Thank you for sharing your experience, Claudio. We are glad to hear the package arrived safely in Italy and that you are enjoying the extra gifts and the incredible Hasselblad camera. It is great that setting up the device was so easy for you. Enjoy your fantastic new phone, and we look forward to welcoming you back soon.
Good package tracking
Good package tracking. Easy payment, good price. Fast shipping (5 working days from payment to receive device). Device almost new (installed Google play store) but phone with foil etc. Recommend
30 June 2026
Reply from TradingShenzhen
We really appreciate your feedback, Jakub K. It is great to know that you are happy with the fast shipping, price, and the excellent condition of your new device. Thank you for recommending us, and we hope you enjoy using your new phone.
smooth sailing
as professional as it gets. everything from payment to delivery was transparent, detailed and traceable. the shop lives up to its promises.
4 July 2026
Unprompted review
Reply from TradingShenzhen
Hi Yuri Chris Taillandier, we really appreciate you taking the time to share your experience. It is wonderful to hear that our transparent process, from payment to delivery, met your high standards. Keeping our promises is what we strive for every day. We look forward to welcoming you back to our shop in the future.
Reply from TradingShenzhen
Hi Ioannis, we really appreciate you sharing this. Hearing that you consider us the top choice for buying mobile phones absolutely makes our day. We hope you love your new device, and we look forward to helping you out again in the future.
I have ordered a oppo find x9 pro with…
I have ordered a oppo find x9 pro with an excellent price.
Delivery service is faqt and securised with a good trucking service in live.
No additional charge, tradingshezhen took in charge everything.
Phone arrived within 3 weeks to france.
Im really very happy and im gonna make more buying.
10 June 2026
Unprompted review
Reply from TradingShenzhen
Hello Ζε ύς,
It is wonderful to hear that your Oppo Find X3 Pro arrived safely in France and that you enjoyed our seamless delivery and live tracking. We always aim to make the process as smooth and worry-free as possible. Thank you for sharing your experience, and we look forward to welcoming you back for your next purchase.
Reply from TradingShenzhen
Hi Marvin, it is great to hear that you are happy with our pricing and quick delivery. We always aim to get your orders to you as fast as possible. We appreciate your feedback and hope to see you again soon.
First time importer. Pleasantly surprised.
First time importing phone from China (to Australia). Overall, pleasantly surprised. Phone was shipped next day and arrived 6 business days later (much faster than promised on website). Would definitely consider TradingShenzhen again for future purchases.
29 June 2026
Reply from TradingShenzhen
Hi Tommy, we're glad to hear your first importing experience went so smoothly. Getting your new phone to Australia in just six business days is fantastic news. We appreciate you choosing TradingShenzhen and look forward to helping you with your next purchase. Enjoy the new device.
I Oppo find X9 ultra
I ordered a Oppo find X9 ultra plus Oppo 2airvooc 50w and got it in 8 or 9 days to Netherlands.
Only "issue" was a missing simtray tool, but that was no big deal and received an extra voucher when messaged them about.
Not yet all functions are working but hopefully can figure out asap.
Highly recommend!
8 July 2026
Unprompted review
Reply from TradingShenzhen
Hi P S, we really appreciate you sharing your experience. It is great to hear your Oppo order arrived quickly in the Netherlands, and we are glad our team could make things right with the voucher. If you need any help figuring out those remaining functions, please reach out. Enjoy your new setup and hope to see you again!
Excellent company and perfect service
Excellent company and perfect service
I had a perfect experience with TradingShenzhen.
Everything went smoothly, the communication was very good, and the service was excellent.
The company is professional, reliable and trustworthy.
I am very satisfied and can highly recommend TradingShenzhen.
Thank you very much!
11 June 2026
Unprompted review
Reply from TradingShenzhen
Hi Adam,
We really appreciate you taking the time to share your experience. It is wonderful to hear that our communication and service met your expectations perfectly. We always strive to be a partner you can trust, and we hope to welcome you back to TradingShenzhen in the future.
Reply from TradingShenzhen
Hi Michał, we really appreciate you sharing this. It is great to hear that you enjoyed our fast delivery and competitive prices. We hope to see you again soon.
Trusted 7 day turn around!
Trusted brought 2 OnePlus 15 on separate occasions. Trusted 7 to 8 day turn around 👍
22 May 2026
Unprompted review
Reply from TradingShenzhen
Hi Michael, we really appreciate you choosing us for both of your OnePlus purchases. It is great to hear that our 7 to 8 day delivery time met your expectations on both occasions. Thank you for sharing your experience, and we look forward to helping you out again in the future.
Reply from TradingShenzhen
We really appreciate the recommendation, kund. It is wonderful to hear that you had such a positive experience with us. We look forward to welcoming you back to our store in the future.
Fast and safe buy procedure
Fast and safe buy procedure.
Also quick delivery and well package.
All tracking Record are perfect from delivery post to reception (Portugal)
5 June 2026
Unprompted review
Reply from TradingShenzhen
Hi Luis Rodrigo Souza Silva, we are glad to hear that your order arrived safely and quickly in Portugal. It is great to know the tracking process went smoothly for you from start to finish. We appreciate you sharing your experience and hope to welcome you back again soon.
Trustworthy store
Two tablets and a phone ordered so far, all high-end devices.
Fast and safe shipping and responsive support.
A great experience!
6 July 2026
Unprompted review
Reply from TradingShenzhen
Hi Ivan, we really appreciate your support and trust in us for your high-end devices. It is wonderful to hear that our fast shipping and responsive support team hit the mark for you. We look forward to helping you with your next tech upgrade whenever you are ready. Enjoy your new devices!
Very satisfied with the service
Very satisfied with the service; no compatibility issues with the Vivo X300 Pro (Chinese ROM)—it just took a little time to configure it correctly.
25 June 2026
Unprompted review
Reply from TradingShenzhen
Hi JP, we really appreciate you taking the time to share your experience. It is great to know that you are satisfied with our service and that your Vivo X300 Pro is working perfectly after the initial setup. We hope you thoroughly enjoy using your new device, and we look forward to helping you again in the future.
Redmi k pad 2 Tablet Canada 10/10
I had ordered the redmi k pad 2 tablet from trading shenzen here in Canada. Got my device within 2 weeks time. The team was also very quick to respond to any questions i had. Definitely recommended here in canada if anyone wants devices imported. Very fair pricing and quick service. 10/10
5 July 2026
Unprompted review
Reply from TradingShenzhen
Hi Ali Malik, we really appreciate you sharing your experience. It is great to hear that your Redmi tablet arrived safely in Canada in just two weeks and that our support team could help with your questions. Thank you for the recommendation, and we hope you thoroughly enjoy your new device.
I had a Good experience on this site
I had a Good experience on this site , delivered to Portugal on time. Oneplus 15 16/512 Oxygen os varient and already got os updates also. No problem. But have a little bit doubt on charger delivered. But rest all best , as promised.
29 June 2026
Unprompted review
Reply from TradingShenzhen
Hi ozes, thanks for sharing your experience. We are glad to hear your OnePlus arrived safely in Portugal and that you are enjoying the updates. Regarding your question about the charger, please feel free to reach out to our support team so we can clear up any doubts for you. Enjoy your new phone, and we hope to see you again soon.
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