Despite no phone support, customer service is excellent! The uploading of past trades by file is very easy and the 1 minute videos for help are short and to the point. They were very helpful via cha... See more
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This has to be the best Trade Journaling platform. All trades sync seamlessly, screenshots automatically populate showing your Entry / Exit of the chart. The ability to notate each trade is very eas... See more
Very satisfied with the platform. I knew it from long time , I tried so many others but nothing can compete with tradezella. The price itself is also good for me. If u are a serious trader u need... See more
So fr, love this tool. I have not even scratched the surface of what it can do. I immediately used it to play back my trades and see what was good and bad. Journaling functionality is extensive. Like... See more
Company details
Written by the company
TradeZella is an all-in-one platform for journaling, backtesting, and trader education — empowering traders to refine strategies and achieve consistent profitability!
Contact info
8449 NW 4th Avenue, 33150, Miami, United States
- zella@Tradezella.com
- tradezella.com
Replied to 13% of negative reviews
Typically replies within 2 weeks
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Review Title: Excellent Platform for Serious Traders
Review Title:
Great Platform for Improving Trading Performance
Review:
I’ve had a very positive experience using TradeZella. The platform is smooth, easy to navigate, and very well designed for traders who want to track and improve their performance.
One of the things I appreciate most is the live chat support. Whenever I had questions or needed help, the team responded quickly and did their best to guide me properly. The support feels genuine and helpful, not automated or rushed.
TradeZella has truly helped me identify mistakes in my trading — especially recurring errors in execution and risk management. By reviewing my trades and analyzing my data, I’ve been able to spot patterns I didn’t notice before. I’m still improving, but the platform has definitely made a difference in my trading journey.
Overall, I highly recommend TradeZella to any trader who is serious about growth and self-improvement.
Date of Experience:
Very good service
Very good service! In addition to journaling, I like the backtesting functionality. I have had a very good experience with customer support as well!
Excellent service
Excellent service! The sellers are incredibly helpful and responsive, making the entire trading process smooth and easy. Highly recommended for their professional support and reliability.
Unbelievable speed and efficiency! (10-minute resolution on a Saturday)
I am absolutely blown away by TradeZella’s customer support. I reached out on a Saturday evening, expecting to wait until Monday for a response. Instead, everything was handled with maximum efficiency and settled within 10 minutes!
As a professional in the NGO sector who is also building a trading career, I truly value my time. The team was not only incredibly fast but also empathetic and professional.
TradeZella doesn't just provide top-tier trading analytics; they provide a world-class customer experience. If you want a partner that respects your time and supports your growth, look no further. 10/10!
Amazing Swift Support
I must commend the Tradezella team for an Amazing Support in receiving my annual Pro plan giveaway.
Marl was truly helpful.
Best tool for journalise provides every…
Best tool for journalise provides every single tool we need for success and the quality of education is also top notch.
I used the TradeZella platform a few…
I used the TradeZella platform a few years ago and had no issues with it, I just thought I didn't need the extra cost at the time, so I unsubscribed until recently. I actually tried a couple competitors out first before I came back to TradeZella. It's just so much more intuitive than the other ones I had tested. A lot of forced bells and whistles on a few other journals that I didn't care for and a lot of time wasted trying to simplify the tools provided by them. Above all I've really enjoyed the ease of use.
Marl, thank you so much
Marl Help me a lot with my problem. The data showed was incorrect, the sync didnt work properly. but now it works very well. Thanks a lot.
Great trading software.
Great trading software.
TradeZella offers a unique trading journaling experience and trade process review. Its a perfect tool to review all aspects of one's trading experience. Its got a solid back-testing tool, daily weekly journaling tool, all trades can be tagged and categorized. Makes analyzing trades and trading so simple and easy. Highly recommend Tradezella.
Just recently got tradezella and so far…
Just recently got tradezella and so far everything has been great! I had to contact support for an issue and they replied very fast and the one who assisted me was Kevin. Kevin was amazing and went above and beyond ! Already loving everything of tradezella
Best Journaling experience ever!
Best Journaling experience ever!
The tool is great for journaling and reviewing trades long term. It also gives you very good backtesting capabilities. I'd say its a must for every trader!
Support is also superb. I discovered a bug once which was then fixed quickly while I was kept in the loop.
Another support occassion was that I wanted to apply a voucher which failed - but the support then gave me the money back without hesistation even after paymetn and even applied the same voucher for the following years subscription. Just awesome customer service!
-1 Point is this lacks AI integration for automated journal reviews. Hope this will be delivered soon.
Good friendly customer service with…
Good friendly customer service with Kevin!
They have excellent customer service, very prompt
They have excellent customer service. They helped me through solving the problem, it took some back and forth, but they stayed on top of the matter and were very prompt. When we thought the matter was solved, I had a couple of more issues and they continued to be prompt and help get through the issues until they were completely resolved. Technology can be really frustrating especially when you don't know what you're doing and you have in person help, but Tradezella made the experience much better with their patience and kindness.
Marl was so nice and helpful!
Marl was really nice and was able to help me resolve my issues. I was really frustrated at first but he was patient with me and got me going. He totally made my day with just how understanding and his willingness to help me. Thanks again Marl!
TitleTitle: "Game-changer for backtesting and analyzing trading patterns!"
"TradeZella has been central to my trading business. I have used it to analyze several years' worth of trading data and backtesting sessions. It provides the deep insights needed to refine a 4H structure and 1M retest strategy across different market cycles. The reporting features are indispensable for anyone aiming for large-scale funding accounts. If you want to treat trading like a real business and scale effectively, this is the platform you need."
Excellent Support!
I have been using Tradezella for three years and I had an issue with my payment and not only was I given a refund for the inconvenience but I was given a discount code for 3 months automatically applied to my subscription for compensation. Shout out to Marl for helping me with my payment issue. Highly recommend journaling with this platform, this is the only issue I had in the last three years as well.
Phenomenal company
Phenomenal company. Always listening to feedback and willing to help ! Just fantastic
My only regret with TradeZella is that…
My only regret with TradeZella is that I didn't start using it years ago. I'm only three days is and totally amazed at the clarity it's bringing to my behavior. Plus, I'm a nerd, so more data is awesome. Also, Kathleen in customer support is a LEGEND. Bravo!
TRADZILLA TRADING JOURNAL
TRADZILLA TRADING JOURNAL - MOVED FAST AND FIXED MY ISSUE WITH MY TRADING JOURNAL SOFTWARE - GREAT COMPANY RECOMMENDED TO ANYONE
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