Despite no phone support, customer service is excellent! The uploading of past trades by file is very easy and the 1 minute videos for help are short and to the point. They were very helpful via cha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This has to be the best Trade Journaling platform. All trades sync seamlessly, screenshots automatically populate showing your Entry / Exit of the chart. The ability to notate each trade is very eas... See more
Very satisfied with the platform. I knew it from long time , I tried so many others but nothing can compete with tradezella. The price itself is also good for me. If u are a serious trader u need... See more
So fr, love this tool. I have not even scratched the surface of what it can do. I immediately used it to play back my trades and see what was good and bad. Journaling functionality is extensive. Like... See more
Company details
Written by the company
TradeZella is an all-in-one platform for journaling, backtesting, and trader education — empowering traders to refine strategies and achieve consistent profitability!
Contact info
8449 NW 4th Avenue, 33150, Miami, United States
- zella@Tradezella.com
- tradezella.com
Replied to 13% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really Great Services and Support
Really Great Services and Support, Been using TradeZella for some time now, Really no better Backtesting software than This.
Resolution Found
I was having difficulty with a certain situation and they were able to resolve it even though it was outside of their scope of work and guidelines..
Tons of help and quick 10/10
Loving Tradezella and their service is…
Loving Tradezella and their service is remarkable
Thank you, Kevin!
Here’s a polished, upbeat 3‑sentence review you can use:
Kevin at Tradezella was incredibly helpful this evening and made renewing my subscription stress‑free. He went above and beyond to make sure everything was resolved smoothly and to my satisfaction. I really appreciate his support and great customer service.
The best customer support team
Every question that I had was resolved thanks to their great customer support.
I definitely recommend it!
Overall a great Journaling/Backtesting…
Overall a great Journaling/Backtesting Platform, Kevin was also a great help!
always fast with the help
Customer Service is TOP TIER!
I had my Trade Zella subscription renewed on accident. Reached out to support and they gave me a full refund. I left Trade Zella because I was not using it to its fullest capabilities. But, if I was to recommend a journaling service Trade Zella would always be #1 on my list because of their top tier service.
If my current journal software does not perform as well, Trade Zella will be the software I return too.
1 month review from a new trader 1 yr experience
I have just started trading for 1 year, after a few massive losses, I decided that I need to invest in a good journalling website that provides a lot of tools that is easy to use to help identify my weaknesses and to avoid big losses again!, previously I used a free one called stonk but it didn’t measure any data or do anything for me to be honest. After using Tradezella for the past month, it has really helped make everything “click” for me and trading is making more sense now. I manage a few funded accounts and propfirm challenges, and I really enjoy the replay feature, backtesting feature and that you can track your playbooks and track what days and times is best for you etc. It has really opened my eyes and helped me to avoid certain times/days to trade in.
Secondly, I really am learning and improving from their YouTube channel walk through and videos too like the “your data doesn’t lie - how to use tradezella to fix your trading. The pre-meditation and post most meditation videos etc.
Overall Tradezella is HIGHLY RECOMMENDED the value I have got from them is unreal. I am glad I signed up for 1 whole year, one of the best investments I have made. I don’t see myself using a different company for the foreseeable future for journaling.
Great platform and excellent customer…
Great platform and excellent customer service experience
Not just another AI help bot
I don't typically care for AI help but this has been a pretty great experience with the help desk. Conversation started with the AI help but when I could not get my question answered it sent me to live help and they were able to give me the answers I was looking for. To be fair to the AI bot, I was asking the wrong question 😬 So far in am loving the whole experience, I think I am addicted😎 Happy Trading!!!
Amazing speed of work and I loved this…
Amazing speed of work and I loved this experience. Thanks a lot!!!
Cool product
Awesome platform
Awesome platform, but love the customer service as well
Great support team!
I switched my broker to IB and did…
I switched my broker to IB and did everything that was provided online from multiple sites and still it did not automatically import my trades. I also tried to manually do the upload options and still was not able to get it working. Long story short. Kathleen from TradeZella was so kind and nice to assist with this frustrating issue and in a day or so everything is working. Highly recommended and support is AWESOME, much thanks TradeZella.
5 stars
Very good platform for both journaling and backtesting. Helpful support as well
Best in the game!
WWWWWWWWWWWW best platform
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








