TradeZella Reviews 878

TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Despite no phone support, customer service is excellent! The uploading of past trades by file is very easy and the 1 minute videos for help are short and to the point. They were very helpful via cha... See more

Rated 5 out of 5 stars

This has to be the best Trade Journaling platform. All trades sync seamlessly, screenshots automatically populate showing your Entry / Exit of the chart. The ability to notate each trade is very eas... See more

Rated 5 out of 5 stars

Very satisfied with the platform. I knew it from long time , I tried so many others but nothing can compete with tradezella. The price itself is also good for me. If u are a serious trader u need... See more

Rated 5 out of 5 stars

So fr, love this tool. I have not even scratched the surface of what it can do. I immediately used it to play back my trades and see what was good and bad. Journaling functionality is extensive. Like... See more

Company details

  1. Software Company

Written by the company

TradeZella is an all-in-one platform for journaling, backtesting, and trader education — empowering traders to refine strategies and achieve consistent profitability!


Contact info

4.8

Excellent

TrustScore 5 out of 5

878 reviews

5-star
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1-star

Replied to 13% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Resolution Found

I was having difficulty with a certain situation and they were able to resolve it even though it was outside of their scope of work and guidelines..

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Thank you, Kevin!

Here’s a polished, upbeat 3‑sentence review you can use:

Kevin at Tradezella was incredibly helpful this evening and made renewing my subscription stress‑free. He went above and beyond to make sure everything was resolved smoothly and to my satisfaction. I really appreciate his support and great customer service.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service is TOP TIER!

I had my Trade Zella subscription renewed on accident. Reached out to support and they gave me a full refund. I left Trade Zella because I was not using it to its fullest capabilities. But, if I was to recommend a journaling service Trade Zella would always be #1 on my list because of their top tier service.

If my current journal software does not perform as well, Trade Zella will be the software I return too.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

1 month review from a new trader 1 yr experience

I have just started trading for 1 year, after a few massive losses, I decided that I need to invest in a good journalling website that provides a lot of tools that is easy to use to help identify my weaknesses and to avoid big losses again!, previously I used a free one called stonk but it didn’t measure any data or do anything for me to be honest. After using Tradezella for the past month, it has really helped make everything “click” for me and trading is making more sense now. I manage a few funded accounts and propfirm challenges, and I really enjoy the replay feature, backtesting feature and that you can track your playbooks and track what days and times is best for you etc. It has really opened my eyes and helped me to avoid certain times/days to trade in.

Secondly, I really am learning and improving from their YouTube channel walk through and videos too like the “your data doesn’t lie - how to use tradezella to fix your trading. The pre-meditation and post most meditation videos etc.

Overall Tradezella is HIGHLY RECOMMENDED the value I have got from them is unreal. I am glad I signed up for 1 whole year, one of the best investments I have made. I don’t see myself using a different company for the foreseeable future for journaling.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Not just another AI help bot

I don't typically care for AI help but this has been a pretty great experience with the help desk. Conversation started with the AI help but when I could not get my question answered it sent me to live help and they were able to give me the answers I was looking for. To be fair to the AI bot, I was asking the wrong question 😬 So far in am loving the whole experience, I think I am addicted😎 Happy Trading!!!

12 March 2026
Unprompted review
Rated 5 out of 5 stars

I switched my broker to IB and did…

I switched my broker to IB and did everything that was provided online from multiple sites and still it did not automatically import my trades. I also tried to manually do the upload options and still was not able to get it working. Long story short. Kathleen from TradeZella was so kind and nice to assist with this frustrating issue and in a day or so everything is working. Highly recommended and support is AWESOME, much thanks TradeZella.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

5 stars

Very good platform for both journaling and backtesting. Helpful support as well

4 March 2026
Unprompted review

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