came to crypto as a newbie and ofc right when Bitcoin is pumping again (yeah, a bit late lol) onboarding was easy, support helped with Binance and DCA bot setup. 1st result +3% realized profit,... See more
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Hi All, Same as other platform. I found that when you re in demo period first 7days they will show you like $20 revenue some days etc. Once you paid then all the revenues goes to their pocket. Total... See more
Company replied
Complete scam, they take your Crypto and say there is a fault. I made dozens of profitable trades only to find my account balance going down. I am disappointed that Binance would allow scammers to rip... See more
Company replied
I subscribed and after 2 weeks i was not able to achieve anything before i opted out. You need to be well experienced to use the platform. but the real problem is the telegram chat group they are usin... See more
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Company details
Written by the company
TradeSanta is a cloud software platform that automates crypto trading strategies. Cryptocurrency trading bots are available for Binance, Bittrex, Bitfinex and Hitbtc.
Contact info
United States
- team@tradesanta.com
- tradesanta.com
You should know
3.1
Average
56 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Consistent profit maker
Great, keep it up with the updates. I have most of the current trade bots, and TradeSanta has been the most consistent profit maker. To date, there are all the essential features. For me, it works better from a browser, but it offers an app as well.
3 December 2020
Unprompted review
Reply from TradeSanta
Hi! We are thankful for your time and your willingness to write a review to let us know how we are doing.
It's working flawlessly after the…
It's working flawlessly after the update. Keep up the good work guys! 👍
2 December 2020
Unprompted review
Reply from TradeSanta
Hi! We are thankful for your time and your willingness to write a review to let us know how we are doing.
Outstanding
Outstanding! This is so far the simplest bot I know. The team is active and reliable.
Wish you all good profits!
26 November 2020
Unprompted review
Reply from TradeSanta
Hi Ilya! Thank you so much for giving us your take on how we are doing. Happy trading!
To date
To date, this software provider is the favorite.
The team has been very responsive and prompt. The dashboard looks simple and fancy. It has necessary indicators, virtual and manual trading terminals, grid/DCA bots.
Planning to test a Basic subscription for a month and then we'll see how it goes.
26 November 2020
Unprompted review
Reply from TradeSanta
Hi, thank you for taking the time to review your experience and provide meaningful feedback! Happy trading!
SCAM ALERT
SCAM ALERT! Don't use this service! After I noticed some weird transactions on my account yesterday, I contacted them on this channel. They told me there's a bug linked to my account and that they can fix it by doing a manual reset of the account. As part of that process, they requested:
1. Stopping all bots (ok, fair enough)
2. Moving all the altcoins in the portfolio to BTC
3. Transferring the funds to a "security deposit" (an address they provided) so it would be safe during the hard reset.
4. After I refuse to do that, they tell me 0.5 BTC transferred is enough to proceed. Unfortunately I go with that.
5. A few minutes later, they tell me I need to transfer another 0.32 BTC to top up the security account as a "protection from hackers and scammers". I go with it again unfortunately (stupid me).
6. They request additional 0.68 BTC transferred to that address, which I refuse and demand the BTC back.
7. They say the BTC is blocked there until I transfer the rest of 0.68 BTC. Complete stand-off here.
8. This morning my "security deposit" is empty.
They keep refusing to send back the BTC!
I contacted Interpol and the EU Fraud Office already, but wanted to prevent more of this happening to other traders. Stay safe!
31 October 2020
Unprompted review
Reply from TradeSanta
Hi Andrei,
We are truly sorry your experience was not a good one. I wanted to clarify your case for TrustPilot customers and mention that you were scammed by a fake admin impersonating ours. The main weapon vs scammers is awareness and caution that's why we notify every newcomer and have info in the pinned message.
Same as other platforms. Cheating on Trading!
Hi All,
Same as other platform. I found that when you re in demo period first 7days they will show you like $20 revenue some days etc. Once you paid then all the revenues goes to their pocket. Total bug in the application. Seems to be they take advantage from your cryptos most. Finally by default they say robots are waiting to trade in positive side. just wast of your money.
6 August 2020
Unprompted review
Reply from TradeSanta
Hi! Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please could you contact us at team@tradesanta.com? We'll work with you to resolve any issues as quickly as possible.
This platform is very bad
This platform is very bad. =( no one asst and explain how the robot function. And there are lot of bugs in there software. So dispointed. Because they will just experiment you.. the software is not fully operating. Lots of bugs and error.. your money will be wasted only.. alway choice a company that there forte is making robot.
18 May 2020
Unprompted review
Reply from TradeSanta
Hi,
Thank you for your review. We are sorry to hear we didn't provide you with the best possible experience. We will use this feedback as a tool to help us improve for the future.
Thank you TradeSanta!!!
Hello Everyone!
Just wanted to say a BIG thanks to the Trade Santa team. I would be an ingrate if I didn't. Since December I started using the trade Santa bots. My Capital was about $60 after the Price of the coins I bought Crashed.
The bots have been trading well for me. There were times when it got dormant, for days and then weeks, not because of any issue but cuz the market wasn't in the position for it to complete a deal - I must say I felt kinda worried and disappointed, but then when It did it completed it wonderfully.
Getting the service for free has been unbelievable and I'm grateful to you guys for it. Many persons out there do not know they opportunity they are missing out of.
It is inevitable that the team would launch a pricing soon, and I have no issue with that. But this is all I ask, that the pricing model be such that the bot takes a percentage of the profits made. That way many persons even with very low capital like me can get on board.
Remember the $60 I started with, It's now $101 dollars. That's just $19 to make 100% of my capital.
So THANKS to the Team. I anticipate your pricing and also enjoy the delay in bringing it forth. Haha! If the model above can be adopted I'd be much grateful
Thanks again.😊
26 February 2020
Unprompted review
Reply from TradeSanta
Hi Kris,
Thank you for taking the time to leave this 5-star rating! We strive to provide our customers with excellent service!
Reply from TradeSanta
Hi Andres,
We are sad to hear that you didn't have the best experience at TradeSanta. You deserve better. Please reach out to me at team@tradesanta.com so we can make it right.
An easy to use trading bot
An easy to use trading bot. I had zero experience and was able to have two bots diployed and making profitable trades within the first 5 mins of sign up.
16 December 2019
Unprompted review
Reply from TradeSanta
Hi Burton,
Thank you for your rating! If you have the chance, we'd love to hear more about your experience and ask for your valuable feedback in order to serve customers even better - please join our group on Telegram.
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