first off the bot didn't work but that was my fault because i was new at this, i got some help from santa's helpers and everything up and running together. really great customer service when someth... See more
Company replied
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See what reviewers are saying
Hi All, Same as other platform. I found that when you re in demo period first 7days they will show you like $20 revenue some days etc. Once you paid then all the revenues goes to their pocket. Total... See more
Company replied
I've been using this service for 1 month only, all in all the experience is great. I'm a newbie in auto trading, but the usage seems uncomplicated. What I can point out is a real human approach of cus... See more
Company replied
Competitive prices, good service, great support and user friendly interface. One of the most reliable trading bot service. If you want to trade on daily level you should consider to use them. Of cours... See more
Company replied
Company details
Information provided by various external sources
Trade Santa is a cloud software platform that automates crypto trading strategies. Cryptocurrency trading bots are available for Binance, Bittrex, Bitfinex and Hitbtc.
Contact info
United States
- team@tradesanta.com
- tradesanta.com
You should know
4.2
Great
53 reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
first off the bot didn't work but that…
first off the bot didn't work but that was my fault because i was new at this, i got some help from santa's helpers and everything up and running together.
really great customer service when something doesnt work, im really happy. pls consider this bot.
29 August 2023
Unprompted review
Reply from TradeSanta
Hello Max!
Thank you for your feedback! We're delighted to know you had a positive experience with our customer service. Our team is always here to help and ensure things run smoothly.
Happy trading!
Lot of bugs in their platform
Lot of bugs in their platform. When i try to create a bot, i can't see "pair" options. I already contact live chat but there is no solution.
14 May 2023
Unprompted review
Reply from TradeSanta
Hi, Onur!
Thank you for taking the time to reach out to us.
Regarding the issue you mentioned, we would like to clarify that it is not a bug or error on our side. As stated in our initial communication, it is essential to ensure that your available spot balance has enough quote currency for viewing long pairs and enough base currency for viewing short pairs. This requirement ensures a smooth experience, enabling you to create pairs and start trading on TradeSanta.
We are more than happy to assist you further with any questions or concerns you may have. Please feel free to reach out to our Telegram chat, use the built-in chat option on our website, or email us at team@tradesanta.com. We are dedicated to providing the support you need.
I've been using this service for 1…
I've been using this service for 1 month only, all in all the experience is great. I'm a newbie in auto trading, but the usage seems uncomplicated. What I can point out is a real human approach of customer service. I don't have to make my way to the real agent through numerous article suggestions and so. I quickly got a precise help with instructions from the support team without large canned auto-replies. Keep up the good work. The result seems fine at this moment.
12 April 2023
Unprompted review
Reply from TradeSanta
Hi, Tursin!
Thank you for sharing your positive experience. We're delighted to hear that you enjoyed the level of support provided by our customer service team.
We greatly value your feedback, and we will make sure to pass on this information to our colleagues. Your kind words will undoubtedly motivate and uplift them.💪
Thank you for choosing TradeSanta, and happy trading! :)
Easy to use automated trading bots for crypto
I have been using TradeSanta for about a year now and very satisfied with the results that I have with their bots: easy to customize, DCA and Grid, spot and futures, mostly trade on Binance, though they support other exchanges as well. Their customer service is quite well organized and their response is fast with solutions on point!
10 May 2022
Unprompted review
Reply from TradeSanta
Hey, Alexander!
Thank you so much for sharing your awesome experience with TradeSanta on TrustPilot! We are thrilled to hear that you have been using our bots for a year and hope you continue to be a part of our community for years to come!
We're also delighted to hear that you've had a great experience with our customer support team — they work hard to provide quality and efficient assistance, ensuring that your experience with us is always smooth and positive.
Happy trading! 🎅
All Perfect…
6 March 2023
Unprompted review
Reply from TradeSanta
Hello Andrés,
Thank you for your positive feedback about our trading bot! It's great to know that you're happy with our service. Our team is always working hard to make TradeSanta the best option for trading on top exchanges like Binance, Huobi, Bybit and coinbase. If you have any questions about trading or using our robot, don't hesitate to reach out to us.
Best regards,
TradeSanta Team
Tradesanda is wholesome
I have been using tradesanta for about 7 days now, the result is wholesome. I used the Grid and DCA bots and bot software is functioning optimally. Great customer support and great system. highly recommendable.
13 February 2023
Unprompted review
Reply from TradeSanta
Hello!
Thank you for leaving such kind feedback about your experience with TradeSanta! We're thrilled that you've found our trading bot to be effective and efficient. We're glad that our Grid and DCA bots were able to meet your expectations. Our team is always committed to delivering high-quality customer support and we're glad that we've been able to assist you in a helpful and timely manner.
Thanks again for the recommendation! We appreciate your confidence in TradeSanta and look forward to helping you achieve your trading goals.
Best regards,
TradeSanta Team.
Overall great service
Been using it for half an year now and so far so good, at least in terms of functionality.
On the bright side: their platform is always online, they have one of the best customer support teams I've ever encountered, the bots are always working (with a few minor glitches when they stop out of a sudden) and are low maintenance.
On the negative side: Speaking about the returns, they are not that great - meaning that you wont get rich overnight. The bots are basic and do not perform well unless there is volatility on the market (if it is not, the bots wont produce anything, even if take profit is set very low).
However, considering the somewhat affordable price they ask (plus the regular discounts for the plans they offer) and the low maintenance needed, it is worth your time. Won't get you rich, but in the end it will make pay for itself and make you some spare change (having at least 2-3k for the bots to play with).
6 February 2023
Unprompted review
Reply from TradeSanta
Hello, Razvan!
Thank you for taking the time to write such a detailed review of your experience with TradeSanta trading bot! We're delighted that you've been using our platform for over six months and appreciate your kind words about our customer support team.
We understand that the returns you've received through the bots may not be as high as you hoped for. Please note that TradeSanta is a software and your bot performance depends both on market conditions and settings. You should revise your bots and setting from time to time — it is impossible to sit on the same pairs and settings for them forever and get same return.
We also appreciate you mentioning our affordable pricing and we're glad that you feel our platform is worth the investment. We're committed to making TradeSanta an accessible and reliable tool for anyone interested in trading crypto on exchanges like Binance and Huobi.
Thank you once again for your feedback and support!
Best Regards,
TradeSanta Team.
Good product
Works well, the software works....
Good customer support, less scammer in community
Good price. if you do it properly, easily breakeven the price.
23 January 2023
Unprompted review
Reply from TradeSanta
Hello there,
Thank you for taking the time to leave a review of TradeSanta trading bot! We're thrilled that you found our software to be functional and efficient for your trading needs. We're also glad that you had a positive experience with our customer support team, and that you appreciate TradeSanta's commitment to fostering a reliable and transparent community.
Thank you once again for your positive feedback and support!
Best Regards,
TradeSanta Team.
Reply from TradeSanta
Hi, Stefano! Thank you for your encouraging review. We appreciate it! Please join our Telegram chat to learn more about crypto trading bots.
the best bots ever !
2 May 2022
Unprompted review
Reply from TradeSanta
Hi, Andy! Thank you for sharing your feedback with us! We will make sure to pass on this information to our team. Happy trading with TradeSanta bot! :)
Sorry I don't have any experience with…
Sorry I don't have any experience with TradeSanta yet but, very soon I will start trading on this platform which from the opinions heard around, seems to be very interesting ... As soon as ready, I will write my comment and give my opinion too ... in the meantime thank you and good luck to all.
Mark
24 April 2022
Unprompted review
Reply from TradeSanta
Hi, Marco! Thank you for the time to share your review with us! We hope your experience with TradeSanta is satisfying and profitable!
Join our community on Telegram to get more insight into cryptocurrency trading, stay in touch with other traders, and get support from the TradeSanta team!
Easy to use.
Easy to use.
Time to time some problems with bots, they stop create orders on exchange, but mostly working good.
24 February 2022
Unprompted review
Reply from TradeSanta
Hi! Thank you for bringing this to our attention. We're sure your next experience will be up to the high standard that you've come to expect from TradeSanta.
Recommend!
I am with Santa nearly 2 years. This time is great evidence, that bots are working perfectly! The biggest advantage is that interface is really friendly and even beginner can easily use bots and collect profits. Subs plan can be paid within few weeks thanks to their bots.
23 February 2022
Unprompted review
Reply from TradeSanta
Hi James! Thank you for taking the time to rate your experience with TradeSanta. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence!
Works good and the team is very helpful.
23 February 2022
Unprompted review
Reply from TradeSanta
Hi! Thank you for taking the time to rate us and provide meaningful feedback. We are thrilled to hear that your experience matched your expectations. Happy trading!
For me TradeSanta is the best, by far!
I'm using TradeSanta for a week now and have tried about 10 other platforms. I use it primarily for Grid position trading. For me TradeSanta is the best by far!
* Intuitive design
* A very clever way of placing buy and sell orders. Much more dynamic than the fixed grids that you see a lot. End result is higher income!
* Fantastic integration with TradungView for custom signals
* Telegram integration for order status updates
* A super friendly and competent support team!
27 December 2021
Unprompted review
Reply from TradeSanta
Hello André,
Wow – thanks for your kind remarks! We're so happy that TradeSanta bot worked out for you.
We thrive on this type of feedback, so I’ll be sure to pass this review off to the team.
Happy trading! :)
Tradesanta is an easy starting point…
Tradesanta is an easy starting point for me. I've been using it for over a year and never had any problems, and support team was very responsive to any questions I had or help needed. I recommend it.
17 December 2021
Unprompted review
Reply from TradeSanta
Hi Alex! Thanks for the positive review! We're also happy that you found TradeSanta useful for you. We put a lot of work into that, and so we're glad to hear it’s serving its purpose.
Happy trading! :)
TradeSanta
Competitive prices, good service, great support and user friendly interface. One of the most reliable trading bot service. If you want to trade on daily level you should consider to use them. Of course it is not financial or any advice! Do your own research before you decide to use any service or make any investment.
12 December 2021
Unprompted review
Reply from TradeSanta
Hi Tom! Thank you for taking the time to rate us and provide meaningful feedback. We are thrilled to hear that your experience matched your expectations. Happy trading!
TradeSanta The Best
11 December 2021
Unprompted review
Reply from TradeSanta
Hi! Thank you for your wonderful words! Happy trading!
Reply from TradeSanta
Hi! Thank you for you taking the time to leave us such a fantastic review! Happy trading!
I have always been very happy at…
I have always been very happy at tradesanta...
I never had problems with scam, some bots failed, but they were rare... and in general, I recommend it to everyone!!!
11 December 2021
Unprompted review
Reply from TradeSanta
Hi Jan! Your words of encouragement make us feel proud of what we do. Thank you and happy trading! :)
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