THE WEBSITE WAS VERY HELPFUL AND I CHANGED THE TIMING OF DELIVERY OF MY PURCHASE. THIS WAS HANDLED VERY PROMPTLY AND PROFESSIONALLY AND I RECEIVED IT ALL ON THE DAY I EVENTUALLY SPECIFIED
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I have received excellent service from Tradepumps. Especially from Braden who discussed my requirements and answered all my questions and advised me on what pump I needed. I phoned back a few times to... See more
Excellent service, stumbled across this company looking for a replacement pump. They couldn't be beaten on price for model I required. Easy ordering and was delivered within 2 days. Really pleased!!!... See more
Delivery was extremely quick, I am a tad disappointed in the build quality has the pump body is made entirely of plastic, but then I suppose you get only what you pay for and has the pump cost was on... See more
Company details
- Pump Supplier
- Hot Water System Supplier
- Plumbing Supply Store
- Pumping Equipment and Service
- Sewage Treatment Plant
- Water Pump Supplier
Written by the company
The best place to buy water pumps online. At Tradepumps, we have combined our 47 years of history and knowledge with a fantastic range of products on our easy-to-use website. We want to help you find the pump you need and get it to you when you need it.
Contact info
Unit A, Quedgeley West Business Park, GL2 4PA, Gloucester, United Kingdom
- 0808 239 9358
- tradepumps@dutypoint.com
- tradepumps.com
Replied to 33% of negative reviews
Typically replies within 48 hours
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THE WEBSITE WAS VERY HELPFUL AND I…
THE WEBSITE WAS VERY HELPFUL AND I CHANGED THE TIMING OF DELIVERY OF MY PURCHASE. THIS WAS HANDLED VERY PROMPTLY AND PROFESSIONALLY AND I RECEIVED IT ALL ON
THE DAY I EVENTUALLY SPECIFIED
Timely delivery and no hassle
Delivery was 1st class
Delivery was 1st class
Well packaged, was exactly what I wanted. Out of the box, into the sump hole and away it goes. No problems and keeping the cellar dry.
Thankyou
Great Service
Very straightforward from start to finish and was delivered within the time quoted.
All round great service 👍
Excellent service
The staff were really helpful when I arrived to pick up the pump. They went out of there way to ensure I had all the fittings for the pump. Excellent service.
I placed an order for a pump at 1:12…
I placed an order for a pump at 1:12 PM, and it impressively showed up by 7:40 AM the following day.
Helpful advice and excellent service
Very helpful advice on the phone and excellent support on site.
very good service
They say 2-5 days deliver
They say 2-5 days deliver. And it’s now 6 days not delivered. They did not email me the delivery date and I had to chase them up. They said they would not deliver it without the oil that I ordered with it. Very disappointed as the oil could have been delivered later.
Great company to deal with
Great company to deal with. Excellent quality items at good prices and very quick delivery. Can highly recommend.
Ordered on a Monday with 2 to 3 day…
Ordered on a Monday with 2 to 3 day deliver, sat here the following Saturday, still no delivery and no update
Prompt and well priced.
Ordered online Saturday, delivered Tuesday, everything as described at good prices. Excellent customer service. Well done.
Correct product arrived on time
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