We have purchased everything we needed for our bathroom & kitchen renovation through Tradelink. Issues have come up along the way in terms of us ordering the wrong product or the builder accidentally... See more
Company replied
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Trade link were really helpful throughout the process which included storing the bath for many months until we were ready for delivery. All reps we dealt with were lovely
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Excellent service at Gympie store for item which had to be ordered in from Brisbane. Cheryl kept me informed of progress and let me know immediately it arrived. On an extremely hot day she happily car... See more
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Ordered a kitchen sink online. Found what I wanted quickly, ordering was simple and paid without issue. 5 days later I received an email to advise that the sink had come in and was ready for collectio... See more
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Company details
- #2 of 5 best companies in Bathroom Supply Store
- #8 of 11 best companies in Home Improvement Store
- #1 of 1 best companies in Hot Water System Supplier
- #2 of 4 best companies in Plumbing Supply Store
- #3 of 4 best companies in Water Filter Supplier
Written by the company
Reliability and a durability are yours when you make your selections from the Tradelink range. We know that you want the best in quality and performance from the products you buy, and we do too. That’s why we’ve partnered with the best bathroom, kitchen and laundry brands in the business, including Caroma, Phoenix, Oliveri, Raymor, Fienza and more. We recently celebrated 150 years in the industry and are proudly Australia’s oldest plumbing merchants, but at Tradelink, it’s never about us, it’s always about you! We know renovating and building can be daunting. But our specialist team is here to inspire big ideas, share our expertise, and step you through every stage of your project. We help you make things happen, and we make product selection quick and easy.
Written by the company
Contact info
Australia
- 1300 658 277
- tradelink.com.au
4.6
Excellent
6K reviews
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Good honest advice and friendly
Good honest advice and friendly, professional treatment at the Midvale store.
29 April 2026
Reply from Tradelink
We're glad you enjoyed your experience at our Midvale store. Thank you for your positive feedback regarding our team's honest advice and professional service.
Oliveri Venice kitchen right-handed kitchen tap
I ordered the Oliveri Venice kitchen tap, which, when it arrived at the store, was delivered to me in person by a Tradelink representative. This was very helpful.
29 April 2026
Reply from Tradelink
We're happy to hear that you had a positive experience with the delivery of your Oliveri Venice kitchen tap. We appreciate your feedback and are glad we could be helpful.
Reply from Tradelink
We're happy to hear that our product is helpful for AAC communication on the phone. Thank you for your positive feedback.
Easy to make a purchase online with…
Easy to make a purchase online with locations nearby for click and collect
29 April 2026
Reply from Tradelink
We're happy to hear that you found it easy to make an online purchase and collect it from a nearby location. Thank you for your feedback.
Great experience with Tradelink
Great experience with Tradelink. Easy to order our product, and quick click and collect (within 3 days). Happy with our product so far (a bathroom vanity), that looks exactly like the pictures. Gives a nice fresh look to our bathroom. We didn't give 5 stars, as unfortunately the showroom has closed. A shame...
24 April 2026
Reply from Tradelink
We're happy to hear that you found it easy to order and collect your vanity. It's great to know the product matches the pictures and brings a fresh look to your bathroom.
Very happy with the service and items selected.
I cannot fault the service at Tradelink. The items were ordered online at a good price and delivered quickly to our local store. Everything was made so easy for us including help with loading the heavy items into the car. The choice available is very good and clear photos and descriptions make it simple to select what is required. This is about the tenth time we have bought from Tradelink over the last three years and can recommend them to anyone looking for a good price range over many brands.
28 April 2026
Reply from Tradelink
We're happy to hear that you had such a positive experience with our service and selection. It's great to know the online ordering and delivery to your local store was easy for you. We appreciate your continued business and recommendation!
Reply from Tradelink
We appreciate your positive feedback and are happy to hear you received good service. Thank you for sharing your experience.
Ordered 2 shower heads as click and…
Ordered 2 shower heads as click and collect. Received my order super fast.
28 April 2026
Reply from Tradelink
We're happy to hear that you received your click and collect order quickly. Thank you for your positive feedback on our service!
Quick ordering of the product I needed
Quick ordering of the product I needed. Excellent communication.
27 April 2026
Reply from Tradelink
We're happy to hear that you had a quick ordering experience and excellent communication! Thank you for your positive feedback; we appreciate it.
Great communication from the team
Great communication from the team. Product arrived in a timely manner as ordered.
27 April 2026
Reply from Tradelink
We're happy to hear that our team communicated effectively and that your order arrived as expected and on time. Thank you for your positive feedback!
Reply from Tradelink
We're glad you found our salesperson's advice helpful and that you experienced fast delivery! Thank you for your positive feedback; we appreciate it.
Really poor communication from the…
Really poor communication from the team. Didn’t receive any proactive comms regarding the significant delivery delays. Delivery driver was really good though and helped me get the order upstairs.
27 April 2026
Reply from Tradelink
Thanks for your feedback. We’re glad to hear the delivery driver provided a great experience and helped you with your order.
We’d like to clarify that our standard delivery time frame is between 1-10 business days and item was delivered within the allocated timeframe. We recognise that the communication didn’t meet your expectations and will take this on board as we continue to improve our updates and notifications.
Great service as usual
Great service as usual. Product was delayed but I received a call beforehand advising me of the late arrival date.
23 April 2026
Reply from Tradelink
We're happy to hear that you consistently receive great service from us. We appreciate your positive feedback and are glad we could inform you about the product delay.
An easy ordering process and very…
An easy ordering process and very prompt delivery of my click and collect purchase at my local Tradelink store, where the staff were efficient and helpful.
23 April 2026
Reply from Tradelink
We appreciate you taking the time to share your feedback! We're happy to hear that you found ordering easy and your click and collect purchase was delivered promptly with efficient and helpful staff.
Reply from Tradelink
We're glad you had a great experience with our products, prices, and helpful staff! We appreciate you taking the time to leave us feedback.
Online order - store pickup
I ordered the item I required online and paid for it and requested it be sent to a store for pickup. The website was easy to use. I was advised by SMS when the item was ready for pickup. Very good service.
1 April 2026
Reply from Tradelink
We're happy to hear that you found our website easy to use and that you were promptly notified about your order. Thank you for sharing your positive experience with our service.
Smooth experience
The item was reasonably priced and arrived in store in a few days. Pick up was easy. Overall experience was smooth
22 April 2026
Reply from Tradelink
We're happy to hear that you found our item reasonably priced and that the instore pickup process was smooth and easy. Thank you for your positive feedback.
Very professional
Very professional, extremely helpful especially to a total novice like me! No problems with returns due to wrong measurements. Can not praise all of the guys at Tweed Heads enough for their help! Give them all a pay rise !!
22 April 2026
Reply from Tradelink
We're happy to hear that our team at Tweed Heads was so helpful, especially with the returns. We appreciate your kind words and will be sure to share your feedback with them. Thanks for taking the time to leave a review.
Reply from Tradelink
We're happy to hear that you found our services informative and easy to use. Thank you for your positive feedback, we appreciate it.
Reply from Tradelink
We're happy to hear that you received exactly what you needed so quickly and with great service. Thank you for your positive feedback.
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