tradefit.uk Reviews 

748
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting their high quality and good value. Many people appreciate the fast and efficient delivery service, with orders frequently arriving sooner than anticipated. The ordering process is generally described as easy, and the customer service is often commended for being helpful and responsive. However, some customers also noted issues with incomplete or incorrect orders, such as receiving only part of their purchase or the wrong product. Additionally, a few people experienced delays in delivery or received incorrect tracking information, impacting their project timelines.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many reviewers praising the... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising its speed and efficiency,... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Service

Customers had positive experiences with service, often describing it as exceptional, first-class, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent and good quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed a large order for fire rated door furniture from Tradefit and would highly recommend. Arthur & Callie were fantastic and very professional. They dealt with returns with ease and sent out addi... See more

Rated 5 out of 5 stars

I had trouble locating replacement handles for an old uPVC door and asked Tradefit for help on-line. They were very helpful and quickly offered a product from stock. This was reasonably priced an... See more

Rated 5 out of 5 stars

These guys are excellent. Dispatch is so fast it’s unreal. Virtually order in evening and arrives the morning after next. The products are excellent. I ordered matt black handle complete sets and w... See more

Rated 5 out of 5 stars

Great choice of products. Staff really friendly and helpful. Easy order process and very quick dispatch, and free delivery over £30 (what's not to like). All in all an excellent company great to do bu... See more


Company details

  1. Hardware Store

About tradefit.uk

Written by the company

The tradefit® team have used their decades of ironmongery & hardware experience to select, source and stock 2,000 secialist products fit for the trade. The direct relationships we have with our manufacturing partners mean that we are able to offer upto 50% off the typical market price (when compared to major suppliers in the market). All products are stocked and ready for next day delivery.

Up to 50% off the leading brands. Using our direct relationships.

Order by 5pm for FREE Next Day Delivery. Free shipping on all orders over £25.00.

Over 2,000 Trade Quality Products. Carefully selected and sourced directly for you.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

748 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(748)

90 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company to do business with

Great choice of products. Staff really friendly and helpful. Easy order process and very quick dispatch, and free delivery over £30 (what's not to like). All in all an excellent company great to do business with, if only others were as helpful and efficient what a wonderful world it would be!

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Price competitive

Price competitive, delivered on time, actually into my hands which is a rarity with some couriers - packaging appears adequate as not yet used due to carpenter being hors de combat.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

Ordered 4 sets of door handles and was not too bothered that the delivery was to be a a couple of days from ordering. Received a very pleasant phone call to advise me that the delivery was going to be delayed by a day. Fantastic service that I have not received anywhere else and would highly recommend.

Door handles are great and make my conservatory doors look and feel like new again.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

outstanding customer service

I have had an outstanding experience thanks to Arthur from their customer service team. From the moment I reached out, I was treated with professionalism, kindness, and genuine care.
It was Friday afternoon just before closing time but Arthur went above and beyond to help me find the right products for my project. I truly appreciate the dedication and attention to detail. I learned so many new things that will make my project run smoother.
Arthur mate, thank you truly for making my experience so positive!

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Great products from a professional team

I placed a large order for fire rated door furniture from Tradefit and would highly recommend. Arthur & Callie were fantastic and very professional. They dealt with returns with ease and sent out additional items quickly. I will use this company again for all future jobs.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent helpful service.

I had trouble locating replacement handles for an old uPVC door and asked Tradefit for help on-line. They were very helpful and quickly offered a product from stock. This was reasonably priced and arrived well within time estimated.
The handles fitted perfectly.
I will definitely look at Tradefit next time.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Tradefit are Excellent

I ordered the handles etc online on Sunday(it was a bank holiday the day after)and I received it Tuesday. I did contact them as I’d ordered the wrong size latches, there was nobody in the office on the Monday so they didn’t get my email about swapping them, they were only in the warehouse so I got the wrong ones. I emailed them and they sent me the ones I wanted and I got those the day after, brilliant. I sent the others back(I paid postage but my blunder)and they’re now fitted.
I’ll definitely use them again.

24 August 2025
Unprompted review

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