Great company to buy from, we will be using again and would recommend to anyone, quality products at competitive prices and prompt delivery!
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Great company to deal with, easy site to navigate with a wide selection of products at reasonable prices. Really fast delivery st a reasonable cost, what more could you want. Highly recommend.
Easy ordering from website and delivered promptly. But the Battery saver was faulty so emailed problem and within 48hrs was informed replacement will be sent from manufacturer. Received replacement un... See more
I would have given 5 stars but for the mix up in entering my address in the order process. The website has an address selection algorithm. Granted, I selected the suggestion as it showed the... See more
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Company details
Written by the company
Welcome to Town Tools, your ultimate online destination for quality tools and exceptional service. As a new but ambitious player in the world of online tool retail, we are committed to equipping both DIY enthusiasts and trade professionals with the best tools for every job. Our Mission: At Town Tools, our mission is simple - to provide our customers with a vast range of top-quality tools, combined with the convenience of online shopping and unparalleled customer service. Whether you're tackling a home DIY project or you're a professional in need of reliable workshop tools, we've got you covered.
Contact info
Unit 26 Rothersthorpe Crescent, Rothersthorpe Avenue Ind Estate, Northampton, NN4 8JD, Northampton, United Kingdom
- onlinesales@towntools.co.uk
- towntools.co.uk
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Quality Products, Competitive Prices
Great company to buy from, we will be using again and would recommend to anyone, quality products at competitive prices and prompt delivery!
Price and efficient thanks 👍
Easy to purchase
Easy to purchase, delivery was as informed arrived a
On time , also great price.
Great company to deal with
Great company to deal with, easy site to navigate with a wide selection of products at reasonable prices.
Really fast delivery st a reasonable cost, what more could you want. Highly recommend.
Excellent product and arrived well…
Excellent product and arrived well packaged and very quick delivery
A great door bell
A great door bell and chosen a long tune so I don't miss it ringing also you do not lose an electrical socket with the plug thru.
Paid for next day delivery
Paid for next day delivery, no mention item was out of stock, only found out when i questioned it not arriving ,and message quite dismissive. Implying i should have known this
Took 5 days to arrive .
Ordered two items
Ordered two items, no order confirmation then 3 days later told no stock, then have to wait another 3-5 days for refund! Sort yourselves out and don’t sell what you don’t have. Unfortunately this is typical of today’s pretend shops, all front and no stock, suspect they are a shadow company for someone else
Bought as a Christmas present
Bought as a Christmas present for my husband that was recommended from fb.
Great service thank you.
Really good value for money and no…
Really good value for money and no delivery charge.
Brilliant product
Brilliant product, brilliant fast service. Son put together without a problem .
Easy to use and dies what it says on the tin . Going to purchase another one for my friend for Christnas.
Great price fast delivery
Parcel arrived in a poor condition and…
Parcel arrived in a poor condition and support to address the issues that we had was not acceptable
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