We were introduced to this company at Felison cruise terminal Ajmuiden. We were a group of 10. We were looking for transport to Amsterdam and from Amsterdam back to the cruise terminal. This simple... See more
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Awful customer service. Tried to cancel minutes after booking but couldn't speak to a human WhatsApp support is just AI which gave me incorrect information. I tried emailing them to cancel as tha... See more
Today we had an amazing tour by bus and boat to the highlights of Netherlands culture in Zaanse Schans, Volendam and Marken. We saw beautiful windmills, tasted the typical cheese and observed the han... See more
Hi , Trip site seeing places are good but the tour guide was horrible ( Guide name : Matthias, who speaks Spanish and English) . His jokes are worst and always talks in non-sink to situation and... See more
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Company details
Written by the company
Tours & Tickets, situated in the very heart of Amsterdam, has over 30 years of experience as an experienced and flexible tour operator. We are specialized in offering excursions in The Netherlands and Belgium. And we offer various tickets for museums, attractions and all kinds of canal cruises. We also offer an exclusive range of combi deals.
Contact info
Damrak 26, 1012 LJ, Amsterdam, Netherlands
- 020 420 4000
- hello@toursandtickets.nl
- tours-tickets.com
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Just to change a ticket they charge 10…
Just to change a ticket they charge 10 euro per person. It is a Rip off.

Reply from Tours & Tickets
It was easy to book with a good website.
A Hurried Visit to Bruges
Our visit to Bruges hit the highlights but we spent more time on bus than in the city. We needed more time to explore the beautiful alleys and buildings. Our tour guide made great recommendations for shopping and food.
Brilliant service
Unsatisfactory Tour
Four of us in our family missed the boat that we paid for! Details as follow: we just finished clog shoe shopping at Marken just like others, we went for toilet then upon our return whole group disappeared. Then we got bus driver to call Wilson tour guide and he decided us to take bus instead. But upon checking with Wilson later he confirmed the group was reaching the boat (not on the boat and started sailing) but when he received call from bus driver he decided us to follow bus. My complaint is 1) he should logically decide to wait for us as there 4 of us plus another guest!! 2) he didn’t announce the time to gather in front of clog shoe shop!
It was so disappointing for my family as boat ride was the major highlight of this tour, we paid eur45 each (total eur180) for all in tour but ended up a classic tour. I felt shortchanged and hereby request for boat ride fare refund!!!

Reply from Tours & Tickets
They take the money and won't refund it even if i didn't get the service
I paid 86 euros for 4 tickets 1 hour before the boat time and there was a lof of available places and i was late for the boat 5 mins so i couldn't get in so i asked them to refund the money they refused and said this is the policy. I'm really surprised the didn't want to refund or even reschedule the tickets for another day.

Reply from Tours & Tickets
Convenient booking
Tour&Tickets was easy-to-use
Tour&Tickets was easy-to-use. The tours were great. Hop on Hop off is the way to go. Only concern was one of the Hop on Hop off drivers on Saturday was not the friendliness, and did not provide clear information.
We couldn’t locate the pick up point at…
We couldn’t locate the pick up point at Amsterdam Centraal as some road work was going on, tried to get help from the number provided by tours and tickets. But I kept on getting automated message in Dutch. Tried getting help from LiveChat option on your website, got a message saying we’ll find a suitable person to help you with your query and nothing happened. If these tours are meant only for Dutch citizens then it’s my mistake booking through them.
Great trip I recommend it.
A must
The Windmills and Countryside Tour is a must. We bought the All-in Tour and it was all worth it. The staff was awesome, Fernando was so funny we had a great time. Kudos to Jill and our driver.
The exhibition was well worth it...
It was fairly straightforward to book the tickets. I like that the site shows you where to find the place as well.
The exhibition was well worth it. I thought it was a guided tour initially but it's actually a self-guided one. Take your time and get to know all the items, it's well worth your time. There are some really cool items in there and the exhibition is interactive
I will definitely be back.
The website works very well
The website works very well, I am looking forward to take the tour!
AMAZING TRIP
AMAZING TRIP. There was so much to learn, so much scenery to soak in but what made it even more special...? Was the 3 awesome hosts(2 hosts and the bus driver) they were truly awesome and made us all feel pretty special. Thank you very much, and I'd highly recommend to use this company for tours whenever you're in AMS. Cheers!
The tour was so fun and professional.
The tour was so fun and professional.
The tour guides Mr. Mattia and Ms. Andria were very nice, I would book with them in every tour.
I highly recommend to book with Tours and Tickets for any tour you plan.
P.S i wish we had more time for Zaans schans village.
Trip was amazing
Trip was nice and comfortable , the only thing I have to mention for every village we visited should had plenty of time at least 20 minutes wait so we can enjoying atmosphere and take a photos and eat snacks. we was ran all the time afraid that may the bus missed us
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