I have just returned from a wonderful trip to Vietnam. Absolutely everything ran smoothly from flights, trains, buses and transfers. Our hotels were all in central locations with beautiful surroundin... See more
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Review summary
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We had an amazing adventure, Kenya and Tanzania. The whole trip was well organised, we didn't have to worry about anything, just turn up. We had two amazing drivers for our safari, Sam and Israel. The... See more
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This company is one of the best we have ever travelled with. We were just at the end of our wonderful Sri Lankan tour , when Trump struck causing travel chaos. Tour compass have been very impressive... See more
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Really enjoyed our trip to Japan. Very well organised and ran very smoothly. Very pleasant guides who spoke English very well. Really enjoyed the excursions. Hotels well selected in great locations. W... See more
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Company details
About TourCompass
Written by the company
At TourCompass, we aim to be travel experts on your behalf, making it effortless for you to turn your travel dreams into unique and memorable experiences.
Our incredible tours are created in collaboration with our trusted and long-term local partnerships. They are curated based on 15 years of experience and customer feedback – we know what works, giving you peace of mind so you can focus on what’s important, that is enjoying the holiday of a lifetime.
We know that ‘adventure’ means something different to all of us and we also understand that planning the right tour for you and your loved ones can be difficult – perhaps even overwhelming.
We provide adventure tours, that suit your needs, no matter whether you wish to explore the jungles of Latin America, the awe-inspiring temples of Asia or the wild savannahs of Africa.
Our incredible tours are created in collaboration with our trusted and long-term local partnerships. They are curated based on 15 years of experience and customer feedback – we know what works, giving you peace of mind so you can focus on what’s important, that is enjoying the holiday of a lifetime.
We know that ‘adventure’ means something different to all of us and we also understand that planning the right tour for you and your loved ones can be difficult – perhaps even overwhelming.
We provide adventure tours, that suit your needs, no matter whether you wish to explore the jungles of Latin America, the awe-inspiring temples of Asia or the wild savannahs of Africa.
Contact info
Nucleus House 2 Lower Mortlake Road , TW9 2JA, Richmond, United Kingdom
- 01279 704 135
- info@tourcompass.co.uk
- tourcompass.co.uk
4.9
Excellent
906 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
highlights of vietnam North to south
Amazing service from Tour Compass, we had a great trip for family of 4 (2 adults and kids aged 14 and 12).
Lovely size of tour group.
Great mix of trips included and self directed days.
Local guides were absolutely amazing, helpful, friendly and kind.
International flights included in the trip, made everything really straightforward and easy to book - really simplifies it all. We later changed our flights due to the war in middle- east and TC handled this so well - communicative, responsive, helpful and kind.
I highly valued this companies attitude to us the customer, it was a really good experience to book with them.
29 March 2026
Unprompted review
Reply from TourCompass
Thank you so much for your friendly words and for taking the time to share your experience of our Highlights of Vietnam - North to South tour.
We’re truly delighted to hear that you and your family had a great trip!
It means a lot to know that you enjoyed the balance between guided activities and days at your own pace, and that our local guides made a positive impression with their knowledge.
We’re also very glad that the flight changes went smoothly and that you felt well supported throughout.
We really appreciate your trust in TourCompass and hope to welcome you and your family on another adventure one day!
Kind Regards
Tijs @ TourCompass
Vietnam
We have just returned from a Tour Compass tour around Vietnam and I am already looking at the other tours they provide!! We had a great time, it was all very well executed with amazing tour guides, special mention to Mingh in Hanoi who was fantastic!!
29 March 2026
Unprompted review
Reply from TourCompass
Dear Jacqueline,
Thank you very much for reviewing us.
It pleases us to hear that you've enjoyed your tour to Vietnam. Also thank you for sharing your friendly words about your tour guides. I will pass these friendly remarks on to Hanoi.
We are looking forward to welcome you on one of our tours in the future.
Kind Regards
Tijs @ TourCompass
Highly recommend Tour Compass
Brilliant trip, we were so well looked after and loved every second
27 March 2026
Unprompted review
Reply from TourCompass
Dear Suz,
Thank you very much for your kind words.
We are very happy to hear that you enjoyed your trip and that you felt well looked after.
Kind Regards
Tijs @ TourCompass
Wonderful Fly Drive Tour of Costa Rica
Our fly drive holiday in Costa Rica was a wonderful experience. We found the package to be good value, and pretty much everything went according to plan. Anything that was not quite right was immediately resolved by the local excursion providers or hoteliers. I have already recommended TourCompass to friends and colleagues.
26 March 2026
Unprompted review
Reply from TourCompass
Dear Ros,
Thank you for your feedback — we’re very pleased to hear that your holiday in Costa Rica was such a wonderful experience.
We truly appreciate you taking the time to share your experience, and even more so that you have already recommended TourCompass to friends and colleagues — that means a lot to us!
We hope to have the pleasure of arranging your next adventure in the future.
Best regards
Ulrika Lindblom
TourCompass
Great Argentine and Brazil holiday and everything was well…
Great holiday and everything was well organised and went very smo every si whether it
19 March 2026
Unprompted review
Reply from TourCompass
Dear Paul,
Thank you very much for your review.
We are happy to hear that you have had a great journey to Argentina and Brazil and that you were happy with the organisation of it.
We hope to see you again in the future on one of our tours.
Kind Regards
Tijs @ TourCompass
Great company to use
Holiday was stress free as didn’t have to plan/book anything. Everyone was very informative and happy to answer any questions I had. When booking had to change dates and was not a problem. 100% made holiday much better not having think about everything.
13 March 2026
Unprompted review
Reply from TourCompass
Dear Miss Hannah,
Thank you so much for your lovely review and kind words! We’re very happy to hear that your holiday felt stress‑free and enjoyable — that’s exactly the experience we aim to create for our travellers.
It’s wonderful to know that our team made the booking process easy and that changing your travel dates was simple and straightforward.
We truly appreciate your recommendation and hope to have the pleasure of helping you plan another great adventure in the future!
Kind Regards
Tijs @ TourCompass
Eleven out of ten
We have just had the most amazing 2 weeks in Brazil. Everything from the booking process, the travel arrangements, tour guides and extra tours was excellent, everything ran so smoothly, the guides were friendly and knowledgeable. Brazil is a fantastic country to visit, would highly recommended booking and would recommend TourCompass. 11 out of 10. Just brilliant.
13 March 2026
Unprompted review
Reply from TourCompass
Dear Karen,
Thank you so much for your wonderful review, “eleven out of ten” really made our day!
We’re absolutely delighted to hear that your two weeks in Brazil went smoothly and that everything met your expectations.
It’s fantastic to know that our local guides helped make the experience memorable with their friendliness and knowledge, and that you enjoyed discovering what this incredible country has to offer.
We truly appreciate your kind words and hope to welcome you on another adventure in the future!
Kind Regards
Tijs @ TourCompass
5 Star Thailand Tour
5 Star Thailand Tour
Just arrived home after a fantastic north to south tour of Thailand, which was booked through TourCompass.
I admit I was nervous about how it would work out, but I had no need to worry at all! From arriving through to departure we were so well looked after, the local guides knowledgeable, friendly and they took such great care to ensure we had the best experience. Locally employed guides is such a wonderful and important part of the tour - for example our cycle tour guide Gunn, took us for an impromptu visit to a local market for traditional coffee and fried banana, carefully explaining the culture and teaching us a couple of phrases. Lunch at the women’s prison education and training centre in Chiang Mai was inspirational, the night train to Bangkok was a real highlight and as for the jungle experience - wow watching elephants on a night safari with a personal guide from a long tail boat? Wow - just wow!
I’m glad I took a leap of faith and booked this holiday, I can promise it will not be the last with TourCompass they really deliver and deserve 5 star recognition.
27 February 2026
Unprompted review
Reply from TourCompass
Dear ALC,
We would like to thank you for taking the time to share your experience of both Thailand and TourCompass, and we are glad to hear you had a memorable experience! We will be sure to share your kind words with our local team, and we do hope you enjoyed your time in Thailand!
We do hope to have the opportunity to welcome you on another tour in the future, and wish you all the best for now!
Warm regards,
Liam @ TourCompass
Asia Tour with Tour Compass
It's the first time we have used Tour Compass and we weren't disappointed. They organised our tour around dates we provided them and each step of the way was expertly carried out. The booking, the details on the itinerary, the activities we undertook and the guides. Couldn't fault them at all.
22 February 2026
Unprompted review
Reply from TourCompass
Dear Julie,
Thank you for your kind words regarding your recent tour in Asia. We do hope you had a wonderful time and made many happy memories with us!
We do hope to welcome you on another tour with us in the future!
Best regards,
Liam @ TourCompass
Well organised holiday
Well organised holiday, good hotels, loved all the events
20 March 2026
Unprompted review
Reply from TourCompass
Dear Brian,
We would like to thank you for your comments, and do hope you had a lovely time on tour with us!
We hope to welcome you back again in the future.
Best regards,
Liam @ TourCompass
Everything was so easy
Everything was so easy, from choosing the tour and booking. Everything was planned for us, and ran smoothly and on time. Took the stress out of travel.
7 March 2026
Unprompted review
Reply from TourCompass
Dear Amy,
Thank you for your kind words, and we are pleased to hear you found us to be smooth and helpful! We do hope you had a lovely time with us, and hope to have the chance to welcome you back in the future!
Best wishes,
Liam @ TourCompass
Trip of a life time - 6 day Tanzania Safari
Amazing safari trip to Tanzania with wonderful sights. Driver / guide Issa was fantastic
7 March 2026
Unprompted review
Reply from TourCompass
Dear Peter,
We are pleased to hear that you had a lovely time with us in Tanzania, and we will be sure to share your kind words with your guide!
We hope to welcome you on another tour in the future and wish you all the best!
Kind regards,
Liam @ TourCompass
Our flights from Singapore to London…
Our flights from Singapore to London via Doha were cancelled due to the tangerine toddlers war. Tour Compass kept us fully informed, sorted out an extra nights stay and had a viable set of flights for our return. The flights were a bit long winded but with only a 24hr delay Tour Compass did great. Many were stranded for days/weeks.
Our holiday In Malaya, Borneo and Singapore was a bit of a custom job from TC and was fantastic. Our guides were very good and knowledgable, the excursions were good, the hotels were clean and of a good standard. Can't fault them really. We have used before and will do so again.
15 March 2026
Unprompted review
Reply from TourCompass
Dear Steve,
I would like to thank you for sharing your feedback regarding your recent tour, and we do hope you had a wonderful time with us in Malaysia and Singapore. We are also glad that we were able to assist in your return home, and that we were able to get you back without much delay.
We do hope to have the opportunity to welcome you on another tour in the future and wish you all the best!
Warm regards,
Liam @ TourCompass
100% recommended
TourCompass presented us with a really well thought out itinerary, the guides were fantastic and communication was top drawer. I would 100% recommend this company.
5 March 2026
Unprompted review
Reply from TourCompass
Dear Ian,
Thank you for your kind words regarding your recent tour. We are glad that you found our guides to be excellent, and hope you had a lovely time with us!
We hope to welcome you on another tour in the near future!
Best wishes,
Liam @ TourCompass
Thailand tour
Recently returned from Thailand tour. Tour compass we’re amazing. Everything on the trip went to plan. Also we had flights cancelled due to the unrest. Emirates offered different flights but still going via Dubai. Tour compass took over changed our flight plan and gave us an extra night in our hotel. Much safer route home. Many thanks to Liam. Will definitely use them again.
13 March 2026
Unprompted review
Reply from TourCompass
Dear Kath,
Thank you for your kind words with regards to your recent tour of Thailand. We do hope that you enjoyed your time and everything went well!
We are also pleased to have been of assistance relating to your return back to the UK, and I am also appreciative of the mention. We hope to welcome you on another tour with us in the near future, and wish you all the best for now!
Best wishes,
Liam @ TourCompass
14 day holiday to Costa Rica
14 day holiday to Costa Rica. I only have positive things to say about TourCompass and their Costa Rican partner Ecole. Our holiday plans all went perfectly and all our hotels exceeded our expectations. Wouldn’t hesitate to travel with them again.
26 February 2026
Unprompted review
Reply from TourCompass
Dear Helen,
Thank you for your kind thoughts regarding your tour to Costa Rica! We do hope you enjoyed your time with us and our local partners, and made many happy memories!
We do hope to welcome you on another tour with us in the future!
Best regards,
Liam @ TourCompass
We went to Costa Rica with TourCompass…
We went to Costa Rica with TourCompass and they were excellent. Their mobile App was very helpful and we used it regularly. Their partner in country were also on the ball. We had a great with everything exactly as they said.
28 February 2026
Unprompted review
Reply from TourCompass
Dear Martin,
Thank you for your kind words regarding your tour to Costa Rica, and we do hope you enjoyed your time there!
We are also glad that our TourCompass App was helpful, and everything went smoothly during your tour.
We do hope to welcome you on another tour in the future!
Kind regards,
Liam @ TourCompass
Faultless holiday experience - despite a war breaking out
We've been on two trips with Tourcompass now, to Vietnam and this time to Sri Lanka, and both times were flawless. Easy to book, clear communication in the lead up to them, and then local guides, drivers, hotels, excursions all just run like clockwork. Every hotel in both countries has been great. Everything happens exactly as they say it will.
Our honeymoon in Sri Lanka could have been marred by the chaos of the Iran war and all the cancelled flights - other tourists in the various hotels were panicking as the flights were being cancelled; Tourcompass reached out to reassure us and within a couple of days had an alternative flightplan booked, our hotel stays extended, no additional cost.
When things go to plan they're excellent, and when things go wrong they handle it. What more could I ask? We will be booking again in the future.
1 March 2026
Unprompted review
Reply from TourCompass
Dear Adam,
Thank you for your glowing review, and we are glad to hear that you had a wonderful honeymoon in Sri Lanka. We are glad that our pre-trip communication was good, and everything went smoothly during your time there.
We are also glad that we were able to ensure your return home, even if it was slightly delayed from originally planned!
We do hope that we will have the opportunity to welcome you on another tour with us in the future, and wish you all the best for now!
Warm wishes,
Liam @ TourCompass
We had a great tour of Sri Lanka with…
We had a great tour of Sri Lanka with TourCompass. The trip offered excellent value for money, travelling in a small group with a friendly, knowledgeable and accommodating local guide. Accommodation was generally excellent, communication was good, and the tour operator did a great job getting us home when the Middle East crisis broke out during our trip disrupting our homeward flight plans.
23 February 2026
Unprompted review
Reply from TourCompass
Dear Happy Customer,
Thank you for your kind words regarding your tour to Sri Lanka! We do hope you had a wonderful time, and that our guide was able to ensure a smooth experience. We are also glad that we were able to assist with the disruptions to your return home.
We do wish you all the best, and hope that we can welcome you on another tour with us in the future!
Best regards,
Liam @ TourCompass
Thank you Tour Compass!
Our trip to Thailand booked throughTour Compass was excellent.
The tour was well structured and comprehensive information was provided through the Tour Compass App. Tours have more elements of independent travel than the usual group tours, but worked perfectly in conjunction with the Tour Compass in country local partner.
I was especially pleased I’d booked through Tour Compass after our flights home via Doha were cancelled and Tour Compass knowledgeable and helpful staff proactively organised additional accommodation and provided alternative flights. This meant that despite the unprecedented circumstances our trip remained essentially stress free.
10 March 2026
Unprompted review
Reply from TourCompass
Dear Alan,
We would like to thank you for your detailed review regarding your recent tour of Thailand, and we do hope you made many happy memories!
I would also like to thank you for your kind words relating to the disruption of your return home to the UK, and glad we were able to assist in getting you home safely!
We do hope to have the opportunity to welcome you on another tour in the future, and wish you all the best for now!
Warm regards,
Liam @ TourCompass
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