I loved how quickly the turn around for my first purchased was. I purchased the canvas totes bags and not only I was impressed with how fast they shipped and most importantly the quality of the bags w... See more
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Review summary
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I’ve been making totes for my sisterhood to carry for our annual church conference for years. TBF gets me what I need fast. Always quality bags. Always quality service. Always a Great price. I’ve eve... See more
The material of the tote bags I got was exactly what I was hoping it would be. The shipping was quick, and my package got to me within a week. I got a super good deal!! I needed these for Christmas gi... See more
Great experience with Tote Bag Factory. This was my second purchase, and customer service was very helpful with placing the order. Great deals, great options. 👍🏼
Company details
Written by the company
Wholesale Tote Bags at low prices. ToteBagFactory is the largest supplier of cheap tote bags, canvas tote bags, drawstring bags and backpacks. A Tote Bag for every occasion is what we offer, look at our large selection of Tote Bags today, get them blank or customized with you logo.
Contact info
Slater Avenue 7611, 92647, Huntington Beach, United States
- totebagfactory.com
4.6
Excellent
173 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 24 hours
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Terrible customer service
I placed an order for tote bags and the day they were supposed to be delivered received a UPS tracking update that the package was damaged and nothing was in the box. They indicated they would be notifying the vendor. I needed the items right away for a project so phoned customer service thinking they would more than gladly immediately reship the items since they had this information from UPS. Called several times requesting a call back, no one would return my call. Was finally told I needed to submit a claim form. Did this and then started receiving multiple emails to let me know they received my request for a quote and I could click on the link to place the order. Not sure why they would think I would pay again for items never received. Responded to the email asking for a call to resolve. No call, but a supposed customer service supervisor responded and said they were making an exception to their refund policy and issuing a refund. Ummm…What??? An exception to your policy?? You have the info from UPS that I didn’t receive my merchandise! It would have been nice if they could have been bothered to take a minute to call and just reship my order. glad I found out how their customer service is (or lack thereof) before ordering more from them. Super frustrating experience. Will take my business elsewhere.
2 June 2026
Unprompted review
Great quality bags and quick shipping!
14 May 2026
Unprompted review
The bags were beautiful
The bags were beautiful. The size was better than what I thought. We’ll buy again.
5 June 2026
Unprompted review
Excellent product
Excellent product, great communication and super quick delivery!
15 May 2026
Unprompted review
I ordered one bag
I ordered one bag, because I wanted to make sure that I received it and that the material wasn’t too thin. I must say I LOVE THE BAG!! I’ve ordered a few more and I will order again!!
13 May 2026
Unprompted review
Great product and price.
19 May 2026
Unprompted review
Bags were very good quality
Bags were very good quality, I just ordered the wrong size. Returned them for a store credit to use toward the correct size bags. After 1 week of hearing nothing about my return, I contacted customer service and still got nothing. I am on tight time line, so had to reorder the bags without using the store credit. Customer service could definitely be better!
14 May 2026
Unprompted review
Helpful and rapid service end of April
Helped well with organizing printing..very responsive..made changes with no problem..rapid start of my order
25 April 2026
Unprompted review
Excellent quality
Excellent quality! Amazing price! I will buy from you again and tell my friends! Shipping was very quick.
13 April 2026
Unprompted review
Totebag rules!
I have used Totebag Factory many times and they never fail to deliver quality products at incredible prices
17 April 2026
Unprompted review
Definitely recommend tote bag factory
Definitely recommend tote bag factory, the shipping is amazingly fast!!! Very convenient when you need more product in a short period. Also the quality is very good, I’m getting ready to place my second order!!!
6 April 2026
Unprompted review
Great Quality
Shipping was very quick and the quality of these bags were way better than I expected. Great price on a great product.
9 April 2026
Unprompted review
good quality
9 April 2026
Unprompted review
Quick shipping and high-quality bags
Quick shipping and high-quality bags. Unfortunately, my size was incorrect, but was able to return for store credit and then purchased what I needed! Burlap bags were perfect for my daughter’s wedding welcome bags.
10 March 2026
Unprompted review
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