Rinky-dink operation
First of all, I want to clarify that the company fulfilled its obligations according to the contract, and I have no formal claims. However, I feel compelled to share my experience to warn others to avoid this company, as I do not recommend it and found my overall experience to be expensive, overpriced, and disappointing.
My case involves the Nomad Visa for Portugal, which I started in early 2026. I ultimately decided to withdraw from the submission process in the middle of 2026. The company completed only about 30-35% of what they were supposed to do under the agreement. Unfortunately, their policy makes it impossible for me to get a refund without resorting to legal action.
1. Lack of Power and Presence in Legal and Immigration Departments: The personnel in these departments could not assist in expediting document submissions or resolving issues with the immigration office—this is crucial when applying for documents in another country.
2. Limited Services Provided: They offered 1-2 consultations, created a Notion page listing the required documents, obtained a tax ID (which I could have done myself in 30 minutes), and shared a few contacts for signing tenant agreements and other matters. Beyond that, I was responsible for everything else: navigating the city, gathering all necessary documents, dealing with the immigration office, and translating everything—essentially managing all the logistics myself.
In my opinion, their most valuable service is the review of documents before submitting them for a visa. However, since I decided to relocate to another country, we did not utilize this service.
I attempted to negotiate a partial refund of the approximately €2,500 I paid, but their support team insisted they had fulfilled their obligations under our contract and that the agreement does not allow for refunds. While technically accurate, the issue is that their services were not fully delivered, and I believe I could potentially win a refund through legal action.
Unfortunately, the company is essentially untraceable legally, making it challenging and costly to file a lawsuit against them. As a result, I decided not to pursue any further action.
To summarize, I strongly recommend avoiding this company. Your plans could change, and if they do, you might find yourself with no recourse for a refund.







