Plenthera.com Reviews 

765
TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

I had good impression of the company, but then received a product that were clearly not fresh. At first they recognized the quality issues, but never returned neither money, sent replacement produc... See more

Company replied

Rated 5 out of 5 stars

I always have a experience buying at Plent. They deliver very quick, which is always a plus.

Company replied

Rated 5 out of 5 stars

Order reached within 12 hours! Now that's something huh? Bravo...

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Health Food Store
  4. Skin Care Clinic
  5. Sports Nutrition Store

Written by the company

Plenthera is een Nederlandse webshop voor supplementen, superfoods en natuurlijke verzorging. We zijn onderdeel van Plent B.V. en leveren aan klanten in Nederland, België en de rest van Europa. Ons assortiment telt ruim 400 producten van meer dan twintig merken. Die merken selecteren we zelf, stuk voor stuk, op kwaliteit van grondstoffen, herkomst en transparante etikettering. We nemen niet alles op wat leverbaar is — een product komt pas in de webshop als we er zelf achter staan. Daarnaast ontwikkelen en produceren we onze eigen merken: Plantforce voor plantaardige proteïne, Big Food voor bottenbouillon en PlentBeauty voor collageen en verzorging. Alles wat je bij ons bestelt, ligt in ons eigen magazijn in Nieuwveen. We werken niet met dropshipping en verkopen niet wat we niet op voorraad hebben. Staat een product in de webshop, dan ligt het in het schap en gaat het dezelfde dag nog jouw kant op. Geen nabestellingen, geen leveringen die in delen aankomen, geen wachten op een leverancier. We beheren de voorraad zelf, dus we houden ook zelf zicht op houdbaarheidsdata en productcondities. Bestel je op een werkdag op tijd, dan gaat je bestelling diezelfde dag nog naar de vervoerder en heb je 'm doorgaans de volgende dag in huis. Tot hoe laat je kunt bestellen verschilt per vervoerder — bij het afrekenen zie je dat per verzendoptie. Elke zending gaat met track & trace. Vragen over een product, een bestelling of een retour? Mail ons op info@plenthera.com of start een chat in de webshop. Dat heeft onze voorkeur: zo kunnen we je vraag rustig uitzoeken en je een compleet antwoord geven in plaats van een half antwoord aan de telefoon. Je hoort op werkdagen binnen 24 uur van ons. Liever direct iemand spreken? Bel 085 060 8765, op werkdagen van 09:00 tot 17:00. Je krijgt antwoord van iemand die het assortiment kent. Plenthera is de nieuwe naam waaronder al onze webshops samenkomen: Plent.nl, Plent.be, Plent.dk, Plentbased.com en Plentbased.de. Dezelfde mensen, hetzelfde assortiment, één vernieuwde winkel voor heel Europa. Reviews die je hier leest, zijn deels geschreven door klanten van die eerdere webshops. --------------------------------------------------------------------------------------------------------------------- ENGLISH —------------------- Plenthera is a Dutch online store for supplements, superfoods and natural personal care. We are part of Plent B.V. and ship to customers in the Netherlands, Belgium and across Europe. Our range covers more than 400 products from over twenty brands. We select every one of those brands ourselves, based on ingredient quality, sourcing and transparent labelling. We don't stock everything that's available — a product only reaches our shop once we stand behind it. We also develop and produce our own brands: Plantforce for plant-based protein, Big Food for bone broth and PlentBeauty for collagen and personal care. Everything you order from us sits in our own warehouse in Nieuwveen, the Netherlands. We don't dropship, and we don't sell what we don't have in stock. If a product is listed in our shop, it's on the shelf and it leaves the same day. No backorders, no deliveries arriving in parts, no waiting on a supplier. Because we manage our own stock, we also keep our own eye on expiry dates and product condition. Order on a working day and your parcel is handed to the carrier the same day. The exact cut-off depends on the carrier you choose — between 15:00 and 23:00 CET — and is shown for each shipping option at checkout. Every shipment comes with track & trace. Questions about a product, an order or a return? Email us at info@plenthera.com or start a chat in the shop. We prefer it that way: it lets us look into your question properly and give you a complete answer rather than a partial one over the phone. You'll hear from us within 24 hours on working days. Rather speak to someone directly? Call +31 85 060 8765, on working days from 09:00 to 17:00. You'll get an answer from someone who knows the range. Plenthera is the new name bringing all our webshops together: Plent.nl, Plent.be, Plent.dk, Plentbased.com and Plentbased.de. Same team, same range, one renewed store for all of Europe. Some of the reviews you'll find here were written by customers of those earlier shops. -------------------------------------------------------------------------------------------------— DANSK —---------------------- Plenthera er det nye navn for Plent.dk. Samme team, samme sortiment, ét lager i Holland, én fornyet webshop for hele Europa. Har du spørgsmål om en vare eller en ordre? Skriv til os på info@plenthera.com eller brug chatten i webshoppen — vi svarer på dansk inden for 24 timer på hverdage. ---------------------------------------------------------------------------------------------------------------------— DEUTSCH —-------------------- Plenthera ist der neue Name von Plentbased.de. Dasselbe Team, dasselbe Sortiment, ein eigenes Lager in den Niederlanden, ein erneuerter Shop für ganz Europa. Fragen zu einem Produkt oder einer Bestellung? Schreiben Sie uns an info@plenthera.com oder nutzen Sie den Chat im Shop — wir antworten auf Deutsch innerhalb von 24 Stunden an Werktagen.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

765 reviews

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4.3

All reviews

(765)

2 reviews in the last 12 months

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Rated 3 out of 5 stars

I had good impression of the company, but..

I had good impression of the company, but then received a product that were clearly not fresh. At first they recognized the quality issues, but never returned neither money, sent replacement product or even replied to my request.
I dont get it - honestly did not expect that.

UPDATE: The company have refunded my expenses, and on top of that send a replacement product. Apparently they received a delivery from the supplier that had some quality issues.Shit happens, and I recognize that this hard to guard against. For me this is a good solution, and to be honest I am happy about the outcome.

12 September 2025
Unprompted review
Plenthera.com logo

Reply from Plenthera.com

Hello Michael,
As mentioned by email, the replacement items had the same "issue" so we ordered new product, these came in last friday and also looked the same. I spoke with the supplier and apperently it can be solved by just shaking the bottles and the softgels are loose again and it has no influence on the quality or freshness, the softgels sometimes just stick a bit. With regards to the freshness. We got the products 4 weeks prior the delivery to you and has a Exp Date of 30 october 2027 so it is clearly a fresh product.
And as mentioned by email,we issued the refund for the inconvenience.
Kind regards,
Bas Plent

Rated 1 out of 5 stars

Long delivery time, item not delivered or credit back for about 4 month

I made my order in April. Instead of order today deliver tomorrow policy, it took almost 3 weeks to send me order first time. I’m still waiting to credit me back money we agreed upon over emails for a part of my order from April you didn’t deliver.

15 August 2021
Unprompted review
Plenthera.com logo

Reply from Plenthera.com

Hi Dragana,
I am so sorry to read that the refund did go the way it should have. Thanks for the additional information you sent, I'll get to work on it and you'll hear from us soon.
Have a lovely day!
Best regards, Team Plent

Edit:
Dear Dragana,
Thanks for confirming that it was well received
Kind regards
team Plent

Rated 5 out of 5 stars

fast!

Order reached within 12 hours! Now that's something huh? Bravo...

10 June 2021
Plenthera.com logo

Reply from Plenthera.com

Wonderful, happy to hear that! Have a great day :-)

Rated 5 out of 5 stars

Great service!

I always have a experience buying at Plent. They deliver very quick, which is always a plus.

1 June 2021
Plenthera.com logo

Reply from Plenthera.com

Thank you! :-)

Rated 1 out of 5 stars

False ads and irresponsible aftersales customer service

Nederlands en Engels
Ik heb deze online verkoper de slechtste recensie gegeven omdat de advertentie wordt vermomd om de klant te lokken, de onverantwoordelijke houding van de verkoper en de verbroken belofte die hij deed toen ik klaagde over onjuiste informatie over de producten.
Dit is een bedrijf dat ik andere klanten aanbeveel om geen zaken mee te doen, het verkoopt producten met onbetrouwbare, niet transparante informatie en de klantenservice na verkoop is onverantwoordelijk.

English
I have given the worse review to this online seller because the advertisement is being disguised to lure customer, the irresponsible attitude of the salesman, and the broken promise he made when I complaint about false information about the products.
This is a company that I recommend other customers not to do business with, it sells products with unreliable, not transparent information and aftersales customer service is irresponsible.

27 May 2021
Plenthera.com logo

Reply from Plenthera.com

Beste Thuy Huynh,
zoals uitgelegd per email heeft u de informatie verkeerd gelezen maar wilt u uw eigen fout niet inzien.
De hoeveelheid wordt aangegeven per dosering en niet per capsule zoals u het dacht te lezen.
Ik begrijp dat u teleurgesteld bent maar de informatie op de website is correct weergegeven.
U heeft mij in de email gelijk gegeven dus het verbaast mij dat u nu toch deze kans pakt om uw onvrede te uiten.
Het product in kwestie heeft een dosering van 3 capsules zoals duidelijk aangegeven.
Gelukkig hebben we 100den tevreden gebruikers van dit specifieke product die de omschrijving wel goed hebben gelezen en zijn er nog nooit eerder klachten geweest over onze transparantie.
Wij hebben in de omschrijving zelfs letterlijk de omschrijving (label afbeelding) van de producent gebruikt om geen verwarring te veroorzaken.
Wij zijn altijd zo duidelijk mogelijk.
Zeer spijtig
Vriendelijke groet,
Team Plent

Dear Thuy Huynh,
as explained by email, you have misread the information but do not want to see your own mistake.
The amount is indicated per dose and not per capsule as you intended to read it.
I understand you are disappointed but the information on the website is correct.
You agreed with me in the email, so I am surprised that you now take this opportunity to express your dissatisfaction.
The product in question has a dosage of 3 capsules as clearly indicated.
Fortunately, we have 100s of satisfied users of this specific product who have read the description carefully and there have never been complaints about our transparency before.
We have even literally used the information (label image) of the producer in the product so as not to cause confusion.
We are always as clear as possible.
kind regards,
Team Plent

Rated 5 out of 5 stars

Very happy, thank you!

Very happy with the transaction. Delivery took a bit longer than expected, a bit more than two weeks, but I suppose it's normal at such times. Thank you for providing this service!

18 May 2021
Plenthera.com logo

Reply from Plenthera.com

Hi Erzsebet,

Thank you so much for this wonderful review :-). We are delighted to hear that you are satisfied with our service.
Unfortunately delivery times are longer due to Corona, we hope this will improve in the coming months, but are very pleased to read that you understand this.

Have a great day ♥

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