In hoesty i have had the worst experience with this company but having just dealt with Qyaam Clark, he was very helpful and if all he said is correct, ill be happy at last. He was very clear and very... See more
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Review summary
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After months of emails and phone calls to TE regarding arrears and having no explanation we decided to make a formal complaint. The following day we received a call from Laura Monsellato, Customer Com... See more
I had a webchat with Qyaam Clark of Total Energies Gas & Power this morning and he was very efficient and helpful. The issues I needed resolving were all sorted out quickly. Qyaam was very quick at so... See more
Obtained answer to my problem within seconds. saved me so much time. Really appreciated the help from Oyaam Clark who did an excellent job for me.
Company details
About TotalEnergies Gas & Power (UK only)
Written by the company
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Contact info
United Kingdom
- 08002761014
- totalgp.com
4.8
Excellent
9K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Qyaam Clark was extremely helpful and…
Qyaam Clark was extremely helpful and lovely to deal with
12 May 2026
Unprompted review
Huge thanks to Qyaam Clark for the help…
Huge thanks to Qyaam Clark for the help with our energy account. He was quick, professional, and sorted my query out in no time
12 May 2026
Unprompted review
Qyaam was great to deal with
Qyaam was great to deal with, reassuring me what to do and fast response.
12 May 2026
Unprompted review
Very helpful
Very helpful, resolved my query on first attempt. very polite and professional, thank you :)
12 May 2026
Unprompted review
Qyaam Clark was very helpful
Qyaam Clark was very helpful, polite and quick to respond.
Unfortunately they were unable to help me with my exact query, but have given me the contact details for someone who can.
12 May 2026
Unprompted review
Dealt with Qyaam Clark who was very…
Dealt with Qyaam Clark who was very polite and helpful. Sent me all the information I required. Many thanks.
11 May 2026
Unprompted review
Webchat
Used the Webchat and quickly resolved my issue. Qyaam Clark was very helpful in providing the information I needed.
11 May 2026
Unprompted review
Online Chat
Qyaam Clark was very friendly and helpful in the online chat :)
11 May 2026
Unprompted review
Nice to speak to an advisor who was courteous and helpful.
Nice to speak to an advisor
11 May 2026
Unprompted review
I highly recommend Callum Reed for…
I highly recommend Callum Reed for commercial utility management. He recently handled the gas and electricity renewals across our four premises with outstanding proficiency. What stood out most was how he aligned all the renewal dates to finish at the same time. This strategic move is going to make our future reviews much simpler and more efficient. Great service all around. Sevan Caterers(Vauxhall) Ltd.
5 May 2026
Unprompted review
Great online help from Qyaam Clark
11 May 2026
Unprompted review
Online Account Setup
Used the online chat to help set up an online account. Ayabonga was really helpful and got everything sorted for me! Brilliant customer service, 5* well deserved!
7 May 2026
Unprompted review
Metre Replacement
We have has an issue with our Gas metre a few months ago (approximately February), when we needed a replacement, with no action. Today I had excellent help and support from Qyaam Clarke, absolutely first class, nothing was too much trouble.
7 May 2026
Unprompted review
Had to contact Total Energy directly…
Had to contact Total Energy directly regarding a query that I had. I was dealt with by Ayabonga today who was able to look into my query and advise me what I needed to do to resolve the issue. I was given the information required. I feel that Ayabonga dealt with my query efficiently, very politely and promptly.
7 May 2026
Unprompted review
Great today with Qyaam Clark.
Great today with Qyaam Clark.
Poor yesterday when their AI led me on but didn't explain there was nobody working to answer my query.
5 May 2026
Unprompted review
very good customer service person
very good customer service dealt with Qyaam Clark answered my query fast and was very polite
5 May 2026
Unprompted review
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