What made my experience so positive was I was emailing someone who works there and in typical old lady fashion, I can't find the email or his name but he was really nice, friendly and very helpful. N... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
You processed my order flawlessly. It was delivered on time to the correct address. When I ordered this product, (my third 'LITL 1' vape with an extra mouthpiece), your order dept. included the extr... See more
Unlike most 'AI Assistants' this one was actually really helpful. I'm fairly confident I ended up speaking with a real person (Lisa) halfway through - but regardless - I was very impressed. She hooked... See more
I have ordered a couple different vapes from them and they always ship my order quickly. Their customer service has been good as well. One time they made me aware of a product recall and I was able to... See more
Company details
The TVape Advantage: Selection, Support, and Quality
Written by the company
- At TVape, we make it easy to find the perfect vaporizer with a wide range of devices from all the major brands—Zeus, Puffco, Utillian, Tronian, PAX, and more. Whether you’re just starting out or a seasoned enthusiast, our team is here to guide you before, during, and after your purchase, helping you choose the right device and accessories. We back every product with easy returns, reliable warranties, and responsive technical support, so you can shop with confidence. Our competitive pricing, price-matching policy, and dedication to quality make Tvape the go-to destination for vaporizer hardware. TVape – premium hardware, trusted brands, expert guidance, and an experience built around you.
Contact info
17-11 Progress Ave, M1P 4S7, Scarborough, Canada
- +1 855-234-8273
- cs@tvape.com
- torontovaporizer.ca
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice and friendly good quick service to…
Nice and friendly good quick service to finding what i wanted :)
2 July 2026
Unprompted review
i will be back! very impressed
The store has great products at the best prices, but the most impressive thing is the staff and the support that they were able to provide. I was really pleased with the help that Nik provided.
1 July 2026
Unprompted review
Goods as described
Goods as described, quick delivery, not cheap but hey thanks brexit
2 July 2026
Unprompted review
Great product at the best price
Great product, great price, arrived quickly. No complaints.
27 May 2026
Lisa was very happy and very pleasant…
Lisa was very happy and very pleasant to chat with.
1 July 2026
Unprompted review
An honest experience. Great products backed by fantastic…
Great products backed by fantastic service makes for a wonderful experience.
27 May 2026
I bought my third Utillian at TVape
I bought my third Utillian at TVape, it means that it is a good product, and the price is OK, so is the delivery delay.
27 May 2026
Now my go-to for cannabis related devices
Stock I haven't seen available in other places, deals and sales often, and great customer service. This is the third time I've ordered from here, and I've had only positive experiences.
26 May 2026
Great Customer Service
Great Customer Service, always kind and helpful and try to resolve every issue as quickly as possible. Will definitely be a returning customer!!
30 June 2026
Unprompted review
Amazing Lil Product.
Everything about it was Perfect! From Order to Delivery, very helpful and on time.
15 June 2026
Excellent customer service
Excellent customer service. They stand behind their products
26 June 2026
Unprompted review
Decent shipping time shorter then said…
Decent shipping time shorter then said and it also came not broken like other reviews say they do and it’s a very good e rig for the price compared to other even at 300 is better then most
13 June 2026
It's all good.
13 June 2026
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