The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental sur... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the app it’s a very nice easy way to make some extra cash for things like food gas etc.. the surveys are very easy to navigate and only take up a little time out of your day. The only reason I... See more
Company replied
Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser
Company replied
It actually works. Has a bunch of surveys and games that are fun and addicting
4.1
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Es genial la app
17 June 2026
Reply from TopSurveys
Hola,
¡Muchas gracias por tus maravillosos comentarios! Nos alegra saber que estás disfrutando de tu experiencia con TopSurveys.
Tus amables palabras significan mucho para nuestro equipo y nos inspiran a seguir mejorando y brindando la mejor experiencia posible a nuestros usuarios.
Si alguna vez tienes alguna pregunta o sugerencia, no dudes en ponerte en contacto con nosotros en help@topsurveys.app. Siempre estaremos encantados de saber de ti.
Valoramos tus comentarios y estamos comprometidos a mejorar continuamente tu experiencia con Top Surveys.
Un cordial saludo,
El equipo de Soporte de TopSurveys
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
I have to be honest
I have to be honest, it paid me once in the beginning . I spent hours playing games and watching ads and when I say I was, I’m not lying. And one day just out of the blue they blocked my account for games and surveys. I have no reasons why and they don’t let me cash out the money I have in my account. Don’t waste your time there are dishonest.
15 June 2026
Unprompted review
Reply from TopSurveys
Hi,
Thank you for taking the time to share your experience. We understand how important it is to enjoy a smooth reward redemption process, and we appreciate you letting us know about your concerns.
There are a few reasons why a cash out may not be available right away, such as account verification, reward eligibility, minimum payout requirements, or a temporary technical review to help keep rewards secure.
We'd love the opportunity to take a closer look at your account. Please email us at help@topsurveys.app, and include any relevant details or screenshots if possible. Our team will be happy to assist you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Not worth your time
I've been doing surveys on this app for about six months. From the start the surveys and payouts were fair. But recently I've noticed that the banners listed time for survey and the actual survey listed time is not true. Banner will say 4 minutes, but actual will be 25 minutes. Then lastly, I've noticed after completed a survey a banner will come up saying there is a problem and time out. I've complained but get zero response. I would not waste your time signing up with TopSurvey
19 June 2026
Unprompted review
Reply from TopSurveys
Hi,
Thank you for taking the time to share your feedback. We understand how disappointing it can be when a survey takes longer than expected, and we appreciate you bringing this to our attention.
Survey durations are estimated by our survey partners and may vary depending on your responses, qualification checks, or additional questions during the survey. Occasionally, the actual completion time may differ from the estimate shown.
If you'd like us to review a specific survey, please email us at help@topsurveys.app with the survey details and any screenshots you may have. Our team will be happy to take a closer look and assist you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
I really felt the need to share this…
I really felt the need to share this Top surveys is an app I truly recommend. I started doing the surveys just to see if I get paid. Now I do them every day so it covers my lunch. Also they still try to compensate you if something goes wrong!! You can also get bonus code off telegram that will help you earn more per survey.
19 June 2026
Unprompted review
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
It’s a scam once you get more then $10…
It’s a scam once you get more then $10 you suddenly can’t cash out and it’s all a technical error I have $50 and I’m trying to cash out to my PayPal and it’s not letting me and now I’m getting no reply’s to my request or emails anymore
18 June 2026
Unprompted review
Reply from TopSurveys
Hi,
Thank you for taking the time to share your experience. We understand how important it is to enjoy a smooth reward redemption process, and we appreciate you letting us know about your concerns.
There are a few reasons why a cash out may not be available right away, such as account verification, reward eligibility, minimum payout requirements, or a temporary technical review to help keep rewards secure.
We'd love the opportunity to take a closer look at your account. Please email us at help@topsurveys.app, and include any relevant details or screenshots if possible. Our team will be happy to assist you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
New Cash Balance Policy
I've been dealing with TopSurveys for a while and while it has been a great experience completing surveys and playing games with them to get rewards, they have recently updated their direct bank ACH transfer requirements. Now instead of being able to cash out arbitrary amounts like $23.17 or $9.38, we have to wait until we at least have $10, $20, $50, and $100 to cash out. Also, with the games, we have to reach a certain amount for each specific game before we see the cash we've made to be applied to our total cash balance. I will continue to deal with TopSurveys, but their new direct bank ACH transfer policy isn't the best. I'm not sure why they're doing this now.
16 June 2026
Unprompted review
Reply from TopSurveys
"Hi,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience, and we truly appreciate you letting us know.
We're always working to improve and provide the best possible experience for our users. Your feedback helps us understand where we can do better.
If there's anything specific you'd like us to look into, please email us at help@topsurveys.app with a few more details. Our team will be happy to assist you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team"
I've been falsely banned for 2 weeks…
I've been falsely banned for 2 weeks for quote on quote "because of the quality of my answers"
How am I supposed to complete the surveys if I answer untruthfully?
This app is a scam, if it sees you earn more than 10 dollars they immediately ban you for a made up reason, also, all five star reviews are bot replies. Stay away.
16 June 2026
Unprompted review
Reply from TopSurveys
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience, and we understand how concerning it can be if your account is no longer accessible.
In some cases, accounts may be restricted after a routine review to help keep the platform fair and secure for all members. These reviews are based on our systems and account activity.
If you'd like us to take a closer look at your account, please email us at help@topsurveys.app with your account details. Our team will be happy to review your case and provide more information if available.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
I completed tasks but redemption is stuck…
At start, everything was good and I had redeemed the rewards but now when I completed the tasks, redemption is stuck. Support people closes tickets without resolution and only sends generic replies.
12 June 2026
Unprompted review
Reply from TopSurveys
Hi,
Thank you for taking the time to share your experience. We truly appreciate your feedback and understand how important it is to receive your points after completing an offer.
Offer tracking and crediting can sometimes take a little time. Some offers may take up to three (3) business days for our offer partners to complete their verification process.
If your points still haven't been added after that time, or if you have any account-specific questions, please send us an email at help@topsurveys.app with any helpful details or screenshots. Our team will be happy to take a closer look and assist you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Started out great, now not so much
Started out great. Incentives were decent but then after a couple cashouts suddenly the incentives are tiny and not worth the time. I suspect this was intentional to keep me there this long. Next time I cash out I'm closing my account. Survey's are not worth the time.
15 June 2026
Unprompted review
Reply from TopSurveys
Hi,
Thank you for taking the time to share your feedback. We understand that receiving a lower survey reward than expected can be disappointing, and we appreciate you sharing your experience.
Survey rewards are determined by our survey partners and can vary depending on factors such as the survey length, complexity, and research requirements. The reward is displayed before you begin so you can decide whether it's the right fit for you.
If you have any questions about a specific survey or would like us to review your experience, please email us at help@topsurveys.app with the survey details and any screenshots you may have. Our team will be happy to assist you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Unethical pracUnethical practices - SCAMMED after sending 11 emails and video proof!tices
I am absolutely appalled by how TopSurvey treats loyal users. I spent nearly two months playing "MU: Dark Epoch" to reach level 318, strictly following all terms. The reward is 22.81 EUR.
When the automated tracking failed, I contacted support in good faith. I have exchanged ELEVEN (11) emails with them. I provided absolutely everything they asked for: 11 detailed screenshots and even a full video proof showcasing my in-game progress and ID.
After receiving bulletproof evidence, the support team completely ignored my files and sent a lazy, automated copy-paste template about "tracking issues". Requesting video evidence from a user only to ghost them with a bot reply is a deceptive and fraudulent business practice.
They are actively withholding rewards that users legally earned. I demand a manual credit of my 22.81 EUR immediately. Do NOT reply to this review with another automated template—fix my ticket.
15 June 2026
Unprompted review
Reply from TopSurveys
Hi,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interaction with our support team didn't meet your expectations. We understand how important it is to receive helpful and timely assistance.
Our goal is always to provide friendly, thoughtful support, and we're sorry we fell short in your case. Your feedback is valuable and helps us continue improving the experience we provide.
We'd appreciate the opportunity to make things right. Please email us at help@topsurveys.app with more details about your experience, and our team will be happy to review your case and assist you further.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Relevant surveys for you and the…
Relevant surveys for you and the brands, with quick pay. It's a win win win situation, START TODAY. 😀😀😀😀🙏🙏🙏🙏
7 June 2026
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Do not even use this site
Do not even use this site. In the beginning they were ok but if you play games and get to a big payout you will never get paid and I was in the middle of earning on a game and all the sudden they had to verify me which they said it takes 60 seconds so after verification they erased all the games and surveys and none are available however my husband's and my friends are just fine. I believe it's because I wrote another bad review on here before for them. They want you to earn for them and screw you in the end.
Update they have replied asking me to reach out to them however I did that last time just to be blown off again after a few days and the only contact is email
9 June 2026
Unprompted review
Reply from TopSurveys
Hi, we’re sorry to hear about your experience and understand your concerns regarding missing offers, verification, and payouts. We’d like to better understand your situation and review what happened to your account in detail so we can help. Please email us at help@topsurveys.app with your account information.
$28.51 Bonus 🎁
First off, I picked the $28.51 bonus today. I didn't think the large ones would ever go off however today I was extremely happy when proven wrong. I've been using top surveys for only 3 weeks and there is many redirects to longer surveys though it only happens on the short surveys it has rarely happened on the 15min + so I really wouldn't complain about that, do the long ones get the money. Cash outs have been fast within 10mins maximum. Gift cards and PayPal. So far so good. Would definitely recommend.
14 June 2026
Unprompted review
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
I had earned approximately $5 on…
I had earned approximately $5 on TopSurveys and attempted to withdraw my balance. The withdrawal failed with an error message. After that, my account was suddenly restricted and I was no longer able to complete any surveys.
I contacted support multiple times. The responses I received were generic and stated that the support team would contact me, but no actual solution has been provided. I also contacted them from another email address and received the same delaying responses.
At the moment, I cannot access surveys and I cannot withdraw the money I legitimately earned. The lack of communication and transparency is very disappointing.
If there is a genuine reason for the restriction, it should be clearly explained to users. Otherwise, it feels unfair to spend time completing surveys only to lose access when it is time to cash out.
I hope TopSurveys reviews my case and resolves this issue.
12 June 2026
Unprompted review
Reply from TopSurveys
Hi, we’re sorry to hear about your experience and understand your frustration regarding the withdrawal error and account restriction. We’d like to better understand what happened and review your case in detail so we can help resolve this. Please email us at help@topsurveys.app with your account information.
It is the greatest Survey App I have…
It is the greatest Survey App I have experienced. It has a low withdrow limit and the fastest payment
23 April 2026
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
This company failed to compensate me…
This company failed to compensate me for money they owed me. I begged customer support to help and they refused. I provided screen shots of the game I downloaded and the level reached and they refused to acknowledge, and they all kept parroting the same thing , that it wasn’t tracked properly. Beware ..this happens often and they will not help you if your game fails to track with them and payment is not received. TERRIBLE CUSTOMER SERVICE!!!! Why have customer service at all if they don’t help in any way!
1 June 2026
Unprompted review
Reply from TopSurveys
Hi, we’re sorry to hear about your experience and understand your frustration regarding the missing reward and support response. We’d like to better understand your case and review the details of your offer and screenshots so we can help investigate this properly. Please email us at help@topsurveys.app with your account information.
SCAM
SCAM! Little amount is paid but as soon as you reach a higher level of task, suddenly system error not following the progression and 0 support to fix it. Weeks wasted to not get paid
8 June 2026
Unprompted review
Reply from TopSurveys
Thanks for your feedback. We’re sorry to hear about your experience and understand how frustrating it is to invest time in tasks and not receive the expected rewards due to errors or progression issues. This is not the experience we aim to provide. Please contact us at help@topsurveys.app with your account details so we can investigate this further and assist you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.