TopSurveys Reviews 

6,348
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 3,061 reviews, reviewers had a great experience with this company. Customers are really happy with the app, finding it an easy and fun way to earn extra cash through surveys and games. Many appreciate the fast and easy payouts, with money often arriving in their PayPal accounts or as gift cards quickly. People also like the flexibility to choose when and where to participate, making it a convenient option for earning rewards. However, some customers also noted issues with surveys freezing, not paying much, or screening them out after significant time investment. There were also mentions of problems with game progress not being tracked or payouts being blocked, leading to frustration for some users. A few other people also felt that the website could be glitchy or that the rewards for time spent were sometimes minimal.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment, with some customers reporting quick and easy payouts, often... See more

User experience

Customers consistently note ambiguous experiences with user experience, with some finding the app and website... See more

Application

Consumers find the app to be positive, with many recommending it for its ease of use and intuitive interface,... See more

Website

Reviewers mention ambiguous feedback about the website, with some praising its ease of use, intuitiveness,... See more

Value for money

Customers had ambiguous experiences with value for money, with some finding the tasks and surveys to be... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental sur... See more

Rated 4 out of 5 stars

I love the app it’s a very nice easy way to make some extra cash for things like food gas etc.. the surveys are very easy to navigate and only take up a little time out of your day. The only reason I... See more

Rated 4 out of 5 stars

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser

Company replied

Rated 4 out of 5 stars

It actually works. Has a bunch of surveys and games that are fun and addicting



Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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4.1

All reviews

(6,348)

3,960 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

be boldness

Niche down aggressively
Don't try to compete with broad platforms. Pick a specific customer segment (e.g., "project management for freelance designers" vs. just "project management") and own that niche completely. Smaller markets are easier to dominate and generate strong word-of-mouth

1 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Thanks for the suggestion—focusing and niching down is a strong strategic point. We appreciate the perspective and will take it into consideration as we refine our direction. If you have any more ideas or questions, feel free to reach out anytime at help@topsurveys.app.

Rated 4 out of 5 stars

Top surveys is one of the most trusting…

Top surveys is one of the most trusting app surveys there is only thing about top survey is that when you get close to cashing out they start screening you out and giving you low money surveys. But other than that you are good when it's time to cash out they even allow you to cash out on $2 but you will have to wait at least a day or two before you get those $2 the only thing that is instant is the five or $10 cash out

28 December 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

Trustable but bad system that keeps causing issue

The platform is generally reliable in the sense that payments are usually made, but the system itself is poor and very inefficient compared to other survey platforms.

The biggest issue is how surveys are offered and processed. You click on a survey with a short estimated duration (for example 3–5 minutes), but in reality you are first guided through multiple screening and quality checks. After that, you are often redirected to other surveys, meaning that a short survey can end up taking 20–25 minutes or even longer.

In addition, the problem is not only the screening and redirects, but also that during the process you can suddenly be given a completely different survey with a much longer duration (for example 20–25 minutes), while the reward is completely disproportionate (sometimes only a few cents). At that point, you have already invested time in the system and the previous steps, making it feel like quitting would also mean losing that time.

Furthermore, there is no guarantee that the survey you eventually receive is actually the final one. You can be redirected in the middle of a longer survey to another one, or placed back into screening again, making the whole process unpredictable.

In some cases, you complete a large part of a survey, but at the end you are still screened out or redirected to another survey. The time you invested is then not recorded, and no reward is given, even though you did spend your time completing it.

Customer support also usually cannot resolve this issue. They can see that something went wrong, but they state that no compensation is possible because the survey was not technically marked as completed. This is especially frustrating when you have spent nearly an hour in total on their system without receiving any reward.

The problem also seems to be structural: the same errors, screening loops, and redirect issues keep happening repeatedly, with no real improvement over time.

The system also sometimes offers extremely unrealistic survey options, which honestly feel like a waste of users’ time — for example, 23 minutes for 3 cents is sometimes presented as a valid option.

In short: the platform does usually pay out, but the system is unreliable, inefficient, and not user-friendly, making it a poor overall time-to-reward experience.

28 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Sorry for the detailed feedback and frustration. Survey length, screening, redirects, and reward rates are set by third-party providers, which can cause inconsistency between estimates and actual experience. We understand your concerns and will pass this feedback on. Please email help@topsurveys.app if you’d like us to review your account specifically.

Rated 5 out of 5 stars

I made money on the app it fun and easy…

I made money on the app it fun and easy in your spare time...

13 July 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 4 out of 5 stars

Une superbe application au top

Une superbe application au top

26 May 2026
TopSurveys logo

Reply from TopSurveys

"Salut,

Merci beaucoup pour vos merveilleux commentaires! Nous sommes ravis d'apprendre que vous appréciez votre expérience avec TopSurveys.

Vos aimables paroles comptent beaucoup pour notre équipe et nous incitent à continuer à nous améliorer et à offrir la meilleure expérience possible à nos utilisateurs.

Si jamais vous avez des questions ou des suggestions, n'hésitez pas à nous contacter à help@topsurveys.app. Nous serions toujours heureux d'avoir de vos nouvelles.

Nous apprécions vos commentaires et nous nous engageons à améliorer continuellement votre expérience avec Top Surveys.

Cordialement,
Équipe d'assistance TopSurveys"

Rated 4 out of 5 stars

Some offers don't pay out.

I often don't get big rewards from offers, but I do very well with surveys. I love working with you all.

18 May 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

I completed an offer through TopSurveys…

I completed an offer through TopSurveys exactly as instructed and even recorded the entire process as proof. Despite successfully completing all requirements, the reward was never credited to my account.

I contacted support and provided clear evidence, including a full screen recording, but the issue still was not resolved properly. The responses felt automated and dismissive rather than genuinely investigating the problem.

This experience has seriously affected my trust in the platform. Users invest significant time completing these offers, and it is frustrating when valid completions are rejected without proper explanation.

I would strongly advise others to be cautious and record everything if they choose to use this platform.

25 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Sorry for the frustration and for the experience you had. We understand how important it is when you’ve completed an offer with proof. We’d like to take another look at this for you. Please email help@topsurveys.app with your account details and screen recording so we can investigate further.

Rated 1 out of 5 stars

Survey Lowest Price Win & Disqualified High Price

There is something I don't like about the TopSurveys is the prices for each survey. When I downloaded this app through the ads shoving down my throat constantly via tiktok I decided to pick an interest and see it for myself. After downloading the app I saw the price that some were above from £2 and £1 going down to £0.80 downwards. Each time I click over the top price I'm either screened out or disqualified or says it didn't match. Then the lowest pence all show up, no more pounds even nearest to £1. This is caused so much frustration I decided to drop my review and quit. Another issue I would like to highlight the amount of time this has to take to complete the survey became very exhausting and tiring. I already knew this was sort of a scam to me when I couldn't move over £2.86 and I have screenshooted them to show evidence of what I'm saying right now. I don't think anyone in the right kind of mind should waste hours answering survey that takes over than said 16 minutes or less. Before I would even answer them I get kicked out. I no longer find interest of survey cos they're bunch of scams and waste of time completely.

24 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Sorry for the frustration. Higher-paying surveys often have stricter eligibility requirements, which can lead to screen-outs if you don’t match the target profile. Availability and rewards are set by providers, not us. Please email help@topsurveys.app so we can review your account and feedback.

Rated 1 out of 5 stars

You ask me a political question either…

You ask me a political question either democrat or Republican or not sure so I hit not sure the next question is which one of the other two will you vote for?! I just told you I wasn’t sure why you insist on telling me I have to vote for one of them by marking this thing! You really don’t get it do you: if I say I’m not sure that means I am not sure! You don’t have to come back and say which one do you vote for and we can’t go on unless you mark a button!!! That is totally wrong!!!! If I say, I am not sure that means I am not sure and you shouldn’t have to give me the inability to go on without answering the next question!!! Get your head out of whichever hole it is and start looking into your questions! Also, at the very end of the survey you should be we should be able to write what we’d like to know what we didn’t like about the survey! And it would certainly say I do not like you having you having to tell me I cannot go on with a question until I answer when I had already answered with not sure!!!

23 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Sorry for the frustration. Some surveys are designed with required questions due to study requirements, which can feel restrictive when “not sure” is selected. While we can’t change individual survey logic, you can usually exit or skip the survey if it doesn’t fit your answers. Please email help@topsurveys.app with details so we can share your feedback with the provider.

Rated 5 out of 5 stars

I like this app

21 May 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 3 out of 5 stars

No progress Given

So I do like the app, but I faced an issue many times which is when I install a game to play, it did not show the progress and that I have played. This happened several times

21 May 2026
TopSurveys logo

Reply from TopSurveys

Sorry you’re facing this issue. Game progress may not be recorded if tracking doesn’t register correctly or if permissions/data are interrupted during installation or play. Please email us at help@topsurveys.app with your account details so we can investigate and assist you further.

Rated 5 out of 5 stars

Au top seule application qui te paye…

Au top seule application qui te paye vraiment

21 May 2026
TopSurveys logo

Reply from TopSurveys

Bonjour,

Merci beaucoup pour votre excellent retour ! Nous sommes ravis d'apprendre que vous appréciez votre expérience avec TopSurveys.

Vos gentils mots nous touchent beaucoup et nous encouragent à continuer d'améliorer nos services afin de vous offrir la meilleure expérience possible.

Si vous avez des questions ou des suggestions, n'hésitez pas à nous contacter à l'adresse help@topsurveys.app. Nous serons toujours heureux de vous répondre.

Vos commentaires sont précieux et nous nous engageons à améliorer constamment votre expérience avec TopSurveys.

Cordialement,

L'équipe d'assistance TopSurveys

Rated 1 out of 5 stars

App is terrible--just doesnt…

App is terrible--just doesnt work---period

17 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We’d like to better understand the issue you’re facing so we can help resolve it properly. Technical issues can sometimes depend on device or connection, and we want to investigate further. Please contact us at help@topsurveys.app so our team can assist you directly.

Rated 1 out of 5 stars

In what universe does this site have…

In what universe does this site have 4.1 rating? Nice botting.

These guys block your account, while lying that you are not blocked and not letting you cashout. Scum company, never ever use this site.

You dont want to understand my experience. Because you send your AI support at me for months. Legit to people reading this review, seriously. Stay away from this company I am not joking lol, they are actual scammers

16 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi there! Thanks for your feedback. We’re sorry to hear about your experience with account access and cash-out issues.

We want to better understand your concern and help look into what happened with your account and withdrawal attempt.
If you still need support, please email us at help@topsurveys.app.

Rated 1 out of 5 stars

Disappearing Game

Spent an extensive amount of time earning rewards in Eat Venture, the game disappeared from my list of 'My Games' just as I was about to achieve $24. No longer available under that list on either my cell phone or PC. Seems suspicious.

16 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi there! Thanks for your feedback. We’re sorry to hear about the issue with your game progress and the missing “Eat Venture” offer.

We want to better understand your concern and help look into what happened with your game tracking and rewards. In some cases, offers may be removed or no longer displayed if they expire or are deactivated by the provider, even if progress was previously made.

If you still need support, please email us at help@topsurveys.app.

Rated 5 out of 5 stars

My admiration

A beautiful, reliable, and fast website; I really like TopSurveys.

15 May 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

fraud

I did 3 surveys 1 successful my account is now under review

14 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi there! Thanks for your feedback. We’re sorry to hear your account is under review after completing surveys.

If you still need support, please email us at help@topsurveys.app.

Rated 1 out of 5 stars

My money is stucked on the app because…

My money is stucked on the app because I was temporarily banned, that’s too bad!!! After telling people how good this app!!!

11 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We’d like to better understand your situation and review your account status and balance in detail so we can help clarify what happened. Please contact us at help@topsurveys.app so our team can assist you further.

Rated 1 out of 5 stars

Scam, stay away

I made 45 dollars, the money pended for 7 days, but when it was released and i tried to cash out, i got an error message. Contacted support, got the run around. Ive still been trying to resolve this for 6 months, they dont even respond. Ive been told my account is in good standing, so ??? SCAM. IVE SEEN HUNDREDS OF REVIEWS SAYING SAME, ERROR WHEN CASHING OUT!! ive even emailed prime opinion, who owns this and other sites, no response .UPDATE, AFTER RECIEVING RESPONSE FROM TOP SURVEYS I CONTACTED THEM, NO FURTHER RESPONSE. WILL UPDATE AGAIN SOON!

9 December 2025
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We’d like to better understand your case in detail and help investigate what happened with your withdrawal issue. Payment errors can sometimes occur due to verification or processing issues, and we want to review your account properly. Please contact us at help@topsurveys.app so our team can assist you further.

Rated 1 out of 5 stars
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear you feel that way. We’d really like to better understand your concerns and learn more about your experience with survey payouts compared to other platforms.

Please send us an email at help@topsurveys.app so our team can look into this further and gather more details from you directly.

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