Top Gear Mobility Reviews 

4,239
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 189 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the overall quality and reliability. Customers frequently highlight the professional, friendly staff who deliver exceptional assistance, ensuring seamless airport handovers and prompt transfers without any unnecessary waiting or stress. Travelers enthusiastically appreciate the incredible value of competitive prices that include comprehensive insurance coverage, additional drivers, and completely transparent terms without any hidden fees. Some reviewers were not happy with minor vehicle model discrepancies upon delivery, unexpected fuel policy charges, and occasional fleet quality inconsistencies. A few people also mentioned experiencing less satisfactory service moments when vehicle standards or rental conditions did not fully meet expectations.

What people talk about most

Service

Consumers find service to be positive, highlighting quick, friendly, and efficient experiences with seamless... See more

Staff

People report positive experiences with staff, highlighting exceptional, quick, and friendly service from all... See more

Price

Users describe positive interactions with price, noting competitive rates that include full coverage and... See more

Product

Customers consistently note positive experiences with product, highlighting that vehicles are practically... See more

Quality

Customers had positive experiences with quality, expressing delight as reviewers frequently shared that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience with TopGear Mobility in Alicante was simply outstanding— honestly, the best we’ve had with any car rental company. What sets them apart? No deposit, no credit card required—you just pa... See more

Company replied

Rated 5 out of 5 stars

The car arrived quickly, as ordered online. The service was friendly and spoke excellent English and Spanish. After the rental period, I returned the keys and the car, and the matter was resolved with... See more

Company replied

Rated 5 out of 5 stars

Great experience from start to finish, very smooth, good price with everything included. They don't try to fleece you with large deposits, excess, damage etc like most other companies. Highly recommen... See more

Company replied

Rated 5 out of 5 stars

Easy online booking system. Good selection of vehicles to choose from at reasonable prices. Excellent customer service team.Direct telephone service for pickup / drop off times. We would highly recom... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

Car rentals and parking services at Alicante and Palma airport. Our goal is to provide a high quality customer service, with a Meet & Greet service at Alicante airport arrivals terminal and fast shuttle service at Mallorca airport. We always do our best to improve your experience and to make our customer service unbeatable. We make everything easy upon arrival. We also offer other services and extras to complete your car rental booking. You have the same-same fuel option, so just return your vehicle with the same level it was collected. Then we offer unlimited kilometers in all rentals and the possibility to add child seats (subject to availability and with an extra cost). Alquiler de coches y parking en los aeropuertos de Alicante y Mallorca. Servicio cercano y de calidad por y para los clientes. Entregamos los coches en la terminal de llegadas del aeropuerto de Alicante y contamos con un rápido servicio de shuttle en el aeropuerto de Mallorca. Siempre damos lo mejor de nosotros para que nuestro servicio de atención al cliente sea impecable, y lo hacemos todo fácil hasta la recogida del coche. También ofrecemos una serie de extras para completar el alquiler, cobertura completa en todos los alquileres y kilometraje ilimitado.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,239)

291 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The complete process was easy

The complete process was easy! We got a new and clean car, a beautiful Nissan Qashqai.

All were very kind and professional. Definitely recommend TopGear.

29 March 2026
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you for your feedback. We’re glad everything was smooth and that you enjoyed the vehicle and service. We appreciate your recommendation. Thank you for choosing us, and we look forward to seeing you again.

Rated 5 out of 5 stars

Effortless service and very highly…

Effortless service and very highly recommended. Smooth pick up and drop, best around. No queues, no waiting, no dodgy card transactions, just simple, the way to travel👍😁👌.

29 March 2026
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you for your kind words! We're delighted to hear your experience was smooth and hassle-free from start to finish. We truly appreciate the recommendation and hope to see you again soon!

Rated 5 out of 5 stars

Full coverage insurance

Full coverage insurance, no deposit, easy chick in easy and easy chick out, and was a new car, friendly good cervise
Thank you 👍

My rent time was
22 - 28/ 03/2026

28 March 2026
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you for your feedback! We're glad you enjoyed the easy process, full coverage, and the new car.We hope to welcome you again soon!

Rated 5 out of 5 stars

Now our go to rental company

Now our go to rental company. Absolutely straight forward with non of the usual dodgy add ons or money held deposits. Don't even look elsewhere, because they never get beaten on price either. Only wish they were everywhere

29 March 2026
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Reply from Top Gear Mobility

Thank you for your amazing review! We're thrilled to be your go-to rental company and that you value our service. We hope to see you again soon!

Rated 5 out of 5 stars

Very quick service

Very quick service, friendly staff and great price. The car was like new - clean and fragrant. I will definitely use it again. Thank you for your services :)

14 March 2026
Unprompted review
Top Gear Mobility logo

Reply from Top Gear Mobility

Hello Hana. Thank you for your review. See you next time!

Rated 5 out of 5 stars
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you for taking the time to share your positive experience! We look forward to welcoming you back for your next rental!

Rated 5 out of 5 stars

Great service all round

Great service all round. No hassle, no add ons, no excess charges, no deposit, very good clean car. Will use again 100%

13 March 2026
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Reply from Top Gear Mobility

Thank you for your fantastic review! We're thrilled to hear that you enjoyed our all inclusive service. Your trust and satisfaction mean a lot to us, and we can’t wait to welcome you again.

Rated 5 out of 5 stars

Great price, great car and great service

Great price, great car and really good service from the whole Top Gear team. Easy to book online and hassle free collection / drop off process at Alicante airport, many thanks, will definitely use when next back in the Costa Brava.

3 March 2026
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Reply from Top Gear Mobility

Thank you for your wonderful feedback!

We look forward to welcoming you again on your next visit.

Rated 5 out of 5 stars

Everything is Everything is finefine

Everything is fine, there should be some discount for regular customers.

11 March 2026
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Reply from Top Gear Mobility

Hello Martin. Thank you for your feedback! We're glad to hear that everything went smoothly with your rental. While we don’t have a permanent loyalty discount, we do share promo codes from time to time via our social media channels and email newsletter. Be sure to follow us to catch the latest offers!

Rated 5 out of 5 stars

Excellent support and service

We bought a car from TopGear Mobility and the support was excellent. We do have a house in Spain for 26 years but still not used to the Spanish way of doing business. Willem from TopGear supported us very well and did take care of everything. We also park our car at the location from TopGear already for many years and the “Meet and Greet” service is exceptional.

10 March 2026
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Reply from Top Gear Mobility

Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience purchasing a car with us and that our support met your expectations.

We truly appreciate your long-term trust in our parking also.

Thank you again for your kind words, and we look forward to continuing to support you for many years to come!

Rated 5 out of 5 stars

Recommended

Rented a Clio in Mallorca. Super smooth, great service and great price. Recommended.

9 March 2026
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Reply from Top Gear Mobility

Thank you for your great feedback! We're delighted to hear that your rental experience in Mallorca was smooth and that you were happy with both the service and the price

We really appreciate your recommendation and hope to see you again on your next trip!

Rated 5 out of 5 stars

A relaxing no hassle hiring pleasure

The whole process , pick up and drop off couldn't be simpler. The TopGear guys couldn't be friendlier or more helpful. The price you see is the price you pay and there are no fears of being scammed on return for scratches or dents that aren't there. Fantastic service with peace of mind.

26 February 2026
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you for your wonderful feedback! We're thrilled to hear that you found the whole process so simple and that our team made you feel well looked after.

We truly appreciate your kind words and look forward to welcoming you again for another fantastic experience!

Rated 5 out of 5 stars

Used Top Gear lots of times

Used Top Gear lots of times. Pick up and drop off very easy. Good value and piece of mind.

22 February 2026
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you for your continued loyalty! We're delighted to hear that you've used our services multiple times and that you find the pickup and drop-off process easy and convenient. We look forward to seeing you again on your next trip!

Rated 5 out of 5 stars

We were very satisfied with the service…

We were very satisfied with the service and everything was done as agreed. Thank you!

4 March 2026
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Reply from Top Gear Mobility

Thank you for your kind feedback! We're very happy to hear that everything met your expectations. We truly appreciate your trust and hope to welcome you again in the future!

Rated 5 out of 5 stars

Very good service

We were very satisfied with the services of TopGearMobility. The rental was very simple, after arrival the car was waiting for us right in front of the airport hall, the company representative only copied the data from my passport, I signed the contract and received the keys in my hand. The car was great. We would only appreciate if the child car seat had been attached with isofix when handing it over, not just laid out loosely. The same thing happened when we lost the car, again at the airport. I just want to warn you, the company charges an extra fee for taking over the car in the early morning hours. The rental price is higher, but the quality of the services corresponds to this. Thank you.

2 March 2026
Top Gear Mobility logo

Reply from Top Gear Mobility

Hello Hana. Thank you very much for your detailed We're delighted to hear that you were satisfied with our service,
Regarding the child seat, we cannot install them for safety reasons, it is always the responsibility of the client to install it properly.

Thank you for choosing us, and we hope to welcome you back on your next trip!

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish, very smooth, good price with everything included. They don't try to fleece you with large deposits, excess, damage etc like most other companies. Highly recommend for a stress free hire.

28 February 2026
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you for your fantastic feedback! We're thrilled to hear that your experience was smooth. Your recommendation means a lot to us, and we look forward to welcoming you again in the future!

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