Top Gear Mobility Reviews 

Perfect on time, no problems, friendly people. Next time already booked!

No problem when I had to change my drop off time very easy to do always on time when I need to collect the car only hold up is when airport is very busy when trying to get into the terminal always yes now when I have to hire a car

Top Gear are the best there is the quality of service, the very friendly staff that know who you are. The very short waiting times. I have used them for 7 years and they have been consistently excellent... Thank you Top Gear..

This year I and my wife have check out and in our own car at the parking at least 4 times. I have also renting Topgear cars 5 times this year and every time we meet happy, positive and helpful personal which make our start positiv. It is easy to catch and drop the car without any problem and you save a lot of time with meet & greet. If you get problem just give them a call and they solve it. We have been customer at Topgear parking in 9 years and we can warmly recommend them as renting or parking.

Amazing service easy to use and no added extras when you arrive it is what is says on the tin basically. Excellent service.

Really great company, I thoroughly recommend them. Always on time with drop offs and pick ups. Never had a bump or a scratch appear on it. Will arrange your cars ITV and any repairs too and it’s done at a really reasonable price. I’ve been a client for 6 years now and I have never had a single problem with anything, even when on one occasion I could only give them 4 hours notice that I needed the car in the middle of August. Lastly, I know my car is not used in my absence because I used to photograph the mileage and it’s that peace of mind that you get with this company.

The car rental in Mallorca went very well. The shuttle was easily found, polite driver took us to the office and I’ve got the car within 5 minutes. The provided car was better than booked. It was almost new and very clean. There were no issues while driving, everything went well. The overall experience is excellent.

Great car and service as always

Good customer service and easy pick and drop

The team at top gear mobility are brilliant, although we had to wait 90mins at arrivals for the rental car due to a back log of delayed flights we were kept well informed of progress and their customer service was fantastic. The car was fine for the price paid and it was an easy process from start to end. I would definitely recommend and use again and hope next time there are no delays.

Perfect! I can highly recommend to rent your car here! I have done it twice and will do it next time again! 🥰

Great Customer interaction. Easy and fast pickup and drop off.

Excellent service and value for money, highly recommended

On our second day in Mallorca, we were involved in an accident when another car drove into our parked vehicle. It was a stressful and upsetting experience — especially with my wife and our six-month-old baby with me.

When I reported the incident to Top Gear Mobility, the response was shockingly cold and dismissive. No one asked whether we were safe or unharmed. Instead, before even hearing the full story, I was immediately told that the accident was my fault. The lack of empathy or basic concern for our wellbeing left us feeling completely unsupported in a moment of genuine distress.

I had paid in advance for zero-excess insurance, expecting peace of mind in exactly this kind of situation. Instead, Top Gear Mobility’s team was unhelpful, aggressive, and utterly lacking in professionalism. Rather than assisting, they seemed intent on blaming me and making an already stressful situation even worse.

The situation deteriorated further when they informed me that the car I had paid for — a Peugeot 3008 automatic (or similar) — would not be provided, and that the only option was a much smaller Renault Clio manual. With a baby, three 20kg bags, and a need for an automatic vehicle, this was clearly not suitable. I politely requested a refund, only to be met with hostility and aggression over the phone. The representative complained that it was “my fault,” that they now had to pay for the damage, and even suggested I had no right to request a refund — despite the fact that I had paid upfront for ten days.

When I checked their website, I discovered that the same car I had originally booked was still listed as available for rent — proving that what I had been told was untrue. When I contacted them again to point this out, I was told we were “negligent” and that they would not provide any replacement vehicle at all — even though they had offered one (albeit smaller and unsuitable) just the day before.

This entire experience left us stranded, distressed, and deeply disappointed. We were treated with complete disregard and a total lack of compassion. What should have been a simple resolution became one of the most frustrating and upsetting customer experiences I have ever had.

Been a customer for a few years found no problem or issues very pleasant to deal with and have never let us down

Excellent service, swift and easy transaction when making a reservation for my holiday.

A very positive experience with this rental agency in Mallorca! Everything went smoothly and conveniently. Upon arrival at the airport, a van picks you up at the meeting point and takes you to the agency. There was a short wait, but nothing too long.

On site, the formalities are quick and the staff is really friendly and professional. The vehicles are recent, in excellent condition, and very pleasant to drive. A real plus: comprehensive insurance is included in the price, which allows you to leave with peace of mind and without stress.

Another super practical detail: the agency provides free umbrellas for customers—a real bonus in the middle of summer under the Mallorcan sun!

The return journey is just as simple: you're taken back to the meeting point after returning the car. I highly recommend this agency for its quality of service, transparency, and efficiency.