Topgadgetsuk Reviews 

576
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Ordered from CarbonKleen "Peeps" on August 7th -have not received them and already paid. Have NOT any reply from them - what should I do? Thank you - shall NEVER order from TOPGadget again - total sca... See more

Rated 1 out of 5 stars

When you place the order there is no confirmation that order has been received or any communication whatsoever ever, though account is debited. the product took more than three weeks to arrive. Produc... See more

Rated 1 out of 5 stars

Places order on 11th recieved no tracking info. Contacted company on several occasions with no response. When the case did finally arrive it was nothing like what I ordered, the colour is incorrect, t... See more

Rated 4 out of 5 stars

This cover for my Samsung tablet is easy to fit and use. I like the ease which it changes from portrait to landscape and back, which makes viewing videos simple. The only slight niggle is the grooves... See more

Company details

  1. Cell Phone Accessory Store
  2. also in
  3. Electronics Store

Information provided by various external sources

TopgadgetsUK, Sale On iPad Air iPhone 6 Samsung Tablet Cases. USB Networking Routers Switches Also Available On Free Delivery Within UK


Contact info

1.6

Bad

TrustScore 1.5 out of 5

576 reviews

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1.6

All reviews

(576)

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Rated 5 out of 5 stars

Delighted

Very easy to order and it arrived just within a few days of placing the order. Very happy with the fast service, definitely recommended.

17 September 2021
Rated 1 out of 5 stars

Quick to resolve issues

Payment was taken, however I received no order confirmation or tracking info regarding my order. After two weeks my item has still not arrived neither has any further information. I would like a full refund but do not expect to get one!

After two weeks nothing had arrived and there was no communication. However after leaving the above review my issue was resolved within the week, my item arrived and is just as described, very pleased.

25 August 2021
Rated 1 out of 5 stars

I would never use this company again

I would never use this company again. I received a completely different item to what I ordered (which can happen) but everything that’s happened afterwards has been appalling.
Firstly I sent an email with a screen shot of what I ordered and a photo of the wrong item I’d received. After 5 days I’d not heard anything so I had to send it again. I then got a reply asking to confirm what the issue was and was it the wrong size…I’d clearly stated in my first email what the issue was!!! I was then told that I ordered a flip phone case and I got one!! After having to chase them numerous times they told me to return the item to get a refund. I also asked for postage to be refunded as this wasn’t my error which again I had to chase them for but they eventually agreed.
I sent my first email on the 08/07/21, I’ve been chasing them ever since. I posted the item back 1st class recorded on the 28/07/21 and I’m still waiting for a refund nearly 3 weeks later. I’ve sent 3 emails asking for an update on my refund and not had a single reply.
This company has no customer services whatsoever and from my experience, they are more interested in keeping your money than having a satisfied customer. I am now in the process of reporting them to the Ombudsman.

16 August 2021
Rated 4 out of 5 stars

Good cover for my Samsung tablet.

This cover for my Samsung tablet is easy to fit and use. I like the ease which it changes from portrait to landscape and back, which makes viewing videos simple. The only slight niggle is the grooves don't always hold the tablet securely, particularly in portrait mode. This is only a slight inconvenience to an otherwise good product.

28 July 2021
Rated 3 out of 5 stars

Phone case

Item ordered had to be refunded as another item was sent instead due to the original being out of stock. Refund received and phone case returned straight away.

12 July 2021
Rated 1 out of 5 stars

The worst company I’ve ever dealt with

The worst company I’ve ever dealt with. No confirmation of order, then after 3 weeks only part of order received which was incorrect (screen saver didn’t fit) . I asked for it to be uplifted and a refund.
Still have not received a refund and the rest of order still not received.
Communication is non existent so I have now resorted to getting my credit card company to obtain my refund
Avoid this company at all costs.

9 July 2021
Unprompted review
Rated 1 out of 5 stars

Delivery / No Communication

Still haven't received parcel even thought they told me it had been sent out last week. Emailed to let them know but heard nothing! Also, there is no communication from these people to let you know that your order has been received / dispatched etc.

18 June 2021
Unprompted review
Rated 1 out of 5 stars

Sent wrong product colour

Sent wrong product colour, emailed asking if I can have the correct colour phone case I ordered and was ignored

15 June 2021
Topgadgetsuk logo

Reply from Topgadgetsuk

Hi sorry for the inconvenience caused please email us and we would have a replacement sent

Rated 1 out of 5 stars

Avoid

Ordered a cable, was told it was out of stock. Asked for a refund, received nothing. I thought I was scammed, so sourced said cable elsewhere. And then they sent the cable to me, only some 3 months later, obviously now there is no need for it. Pointless

3 June 2021
Rated 1 out of 5 stars

incorrect item dispatched, no reply to correspondence

I ordered a navy blue leather cover for my Samsung tablet computer. Although my order arrived in a timely fashion, I was sent the black version with neither explanation or appology. I made contact by email to try to resolve this, but have not received a reply.

17 May 2021
Rated 2 out of 5 stars

Poor quality and screen mirror doesn't work.

The phone case isn't cheap at £16.99 for just a flip case. It's very poor quality. The magnet on mine had fallen off when it arrived. The screen mirror app doesn't work, my Samsung phone advised not to install it. I did, but it doesn't work at all so have now uninstalled it. It's a nice colour though it looks more purple than blue. A nice flip case from Amazon would have been half the price. I had paid more to get screen mirror functionality.

17 May 2021

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