TopCat Window Blinds Reviews 

211
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast turnaround, professional fitting, and stylish, high-quality window blinds available at very competitive and affordable prices. Consumers also deeply appreciate the friendly staff members who provide expert guidance, clear communication, and helpful recommendations throughout the entire home improvement process. Many buyers note that appointments are arranged promptly, ensuring a seamless and satisfying purchasing journey from beginning to end. However, some people mentioned experiencing frustrating communication gaps, significant delays, and difficulties getting product replacements or resolving post-installation issues. A few reviewers expressed dissatisfaction when minor defects required follow-up attention that failed to materialize promptly.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a fast and professional experience from start... See more

Product

People report positive experiences with product, noting that the blinds fit perfectly and look very stylish... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and... See more

Quality

Reviewers highlight positive aspects of quality, expressing delight with stylish designs and high... See more

Price

Consumers find price to be very satisfactory and consistently report great value. Reviewers frequently... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered blinds through TopCat for a second time & although I wasn’t too pleased about the lack of communication from the point of sale to the point of delivery - they did reply quick to my email when... See more

Company replied

Rated 5 out of 5 stars

Ordered shutters for every room in the house, there was a wait for them as they were obviously getting custom made to fit my windows, but once they arrived they looked the business. What is it they sa... See more

Company replied

Rated 5 out of 5 stars

I have always used top cat blinds. Seen some negative reviews on here (which will always happen as people leave the negative but not the positive) so wanted to leave my good experience. Blinds are p... See more

Company replied

Rated 5 out of 5 stars

Contacted them on the Sunday, came out on the Monday to measure and were fitted the following Wednesday ... great service from start to finish... I have used Topcat previously and will definitely be u... See more


Company details

  1. Interior Designer

Written by the company

Top Cat Blinds are based in Central Scotland. Here you’ll find the perfect window blinds or curtains in our extensive range of fabrics and colours to make sure your home looks great! We take a great deal of pride in ensuring all our customers receive the very best service and value for money and best of all we never charge for quotes or installation! We have an extensive range of quality products with prices to suit everyone’s budget. From traditional to contemporary, our huge collection of blinds are available in an array of fabrics and styles complete with accessories and fittings to suit your requirements. As all our blinds can be customised to match your existing window precisely you are sure to find the perfect blinds for your home or office.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

211 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(211)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Make over

With new windows being installed, I knew to get in touch with Top Cat. Provided me with lots of different options and samples which made the whole process very straight forward. My new blinds are now up through out the house and I love them.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service from start to finish
Fitted in no time
Great price
And friendly professional staff
Highly recommend
Great quality

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Living Room Blinds

Excellent service from start to finish friendly team great quality blinds and very affordable would recommend tony n scott to anyone....I will defo be a returning customer in the very near future....fantastic service!

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

We contacted Tony after he was recommended by a friend to provide a quote for Perfect Fit blinds. His salesperson arrived the very next day, right on time, and was both friendly and professional. He provided a quote during the visit, which we were happy to accept as it was very reasonably priced.

The following day, we were contacted with an installation date. The engineer who came to fit the blinds was also punctual, professional, and courteous. He installed the blinds with great care and precision, and the finished result looks fantastic.

At a time when confidence in tradespeople can sometimes be lacking, Tony and his team truly stand out. Their excellent communication, reliability, professionalism, and quality workmanship made the entire experience seamless from start to finish. I would highly recommend them.

28 May 2026
Unprompted review
Rated 1 out of 5 stars

I would not recommend this company…

I would not recommend this company based on my experience.

I paid £2,000 for blinds which were fitted in February. During the installation, I pointed out that two clips required for the Perfect Fit blinds had not been fitted. The issue was acknowledged, and I was assured someone would return to complete the job.

Several months later, the problem remains unresolved.

Since February, I have sent emails and contacted the fitter directly on multiple occasions. Each time I have been told that someone would come back to fix the issue, but no confirmed appointment has ever been provided and no one has attended.

What is most disappointing is not the missing clips themselves, but the complete lack of aftercare and communication. Once payment had been received, it became extremely difficult to get any meaningful response or action.

I have now been left with an incomplete installation despite paying in full and giving the company numerous opportunities to put things right.

A £2,000 purchase should come with a professional standard of customer service and after-sales support. Unfortunately, that has not been my experience.

I hope this review encourages the company to finally resolve the matter, but I also feel other customers should be aware of how this issue has been handled.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Thanks to Stuart who came out to…

Thanks to Stuart who came out to measure up for my blinds. He was very helpful and helped me choose my new blinds. Very knowledgeable. Scott who came to fit my blinds was also were helpful. The installation was very easy and quick. I have used Top Cat blinds before and woild definitely recommend.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

I love my new blinds

I love my new blinds! I contacted Topcat Blinds and arranged measuring, Tony arrived the next day and was friendly, knowledgeable and helpful. My blinds were installed a couple of weeks later. Tony kept in touch updating on timescales and the fitter was professional and friendly. Overall an excellent service provided by Topcat Blinds

12 May 2026
Unprompted review
Rated 5 out of 5 stars

My experience with top cat blinds was…

My experience with top cat blinds was easy and very informative. Stuart was very helpful in helping us pick the best blinds for what we were looking for. Blinds were fitted just over the 7-10 days but Davie was quick to put these up and such a nice guy. Thanks for excellent service

11 May 2026
Unprompted review
Rated 1 out of 5 stars

If I could give them minus 100 stars I…

If I could give them minus 100 stars I would! Ordered blinds with the colour started grey slate and when installed these were not slate grey but were taupe. I am still trying to get my blinds changed to the ones ordered which was a year ago! I continue to be ignored. £800 down the drain with no resolution in sight. Do not use this company.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

From pre-sale to fit - top class.

From start to finish dealing with the guys at Topcat has been seamless. From Dale, Tony and Stewart who dealt with the pre-fit through to Scott who completed the fit all absolute gentlemen.

Very reasonably priced blinds and shutters of very high quality. Would recommend over and over.

Big thanks to the topcat team 👍🏼

20 April 2026
Unprompted review

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