TopCashback Australia Reviews 

310
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 230 reviews, reviewers overwhelmingly had a great experience with this company, often describing it as the best cashback site in Australia. Customers find the service easy to use, genuinely worthwhile, and appreciate the seamless cashback experience and user-friendly website. Many people highlight the value for money, noting that they have received significant cashback from everyday purchases, with some even using it to cover essential expenses. The payout process is generally described as simple, streamlined, and fast, with the added benefit of no minimum withdrawal amounts. However, some customers also noted that funds can take a while to become payable, and occasionally, there are issues with tracking or lower cashback amounts than expected. A few other people also felt that some advertised cashback promotions were not paid out, or that they never received cashback for eligible transactions.

What people talk about most

Payment

Users describe ambiguous interactions with payment, with some reviewers praising easy transfers, quick... See more

User experience

Consumers find the user experience to be positive, consistently describing it as very easy to use, simple,... See more

Refund

Reviewers highlight ambiguous aspects of refund, with some customers expressing satisfaction, noting they... See more

Website

People report positive experiences with the website, finding it easy to navigate and use, and praising its... See more

Value for money

Reviewers express satisfaction with the value for money, highlighting the ease of use and the ability to earn... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Definitely the best cashback site in Australia. Recently had a cashback that did not track due to a DOA laptop from Lenovo, I got assistance from an amazing rep which promptly sorted out the issue wit... See more

Rated 5 out of 5 stars

This has been an easy way to get a little back from my usual spending - it's great that there's no restrictions on the amount you can withdraw once the cash has been verified. So far the experience ha... See more

Rated 5 out of 5 stars

Have enjoyed pretty seamless cashback experience with TopCashBack since joining. They appear to have some of the highest rates amongst their competitors, and so far I haven't had any issues with misse... See more

Rated 5 out of 5 stars

The Top CashBack Australia process is so easy and it is genuinely worth it. I’ve just completed my first withdrawal of cash back to PayPal and it was simple and streamlined. I’m continuing to use Top... See more


Company details

  1. Cashback Provider

Written by the company

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

310 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(310)

231 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth Experience

Apart from a few hiccups where I needed to track or follow up on my cashback, my experience with TopCashback has been great.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Communication & support is amazing

Communication & support is amazing, particularly if you have an issue you can’t resolve yourself ie: company not complying with the cashback deal. I received prompt polite service from the staff at top cashback Australia and had a positive outcome.

26 September 2025
Unprompted review
Rated 4 out of 5 stars

Another cashback excellence

The rep at TopCashback was extremely helpful. The website/app itself is not very intuitive, sometimes I think it is quite difficult to get used to in comparison to other similar products. Regardless, would recommend for anyone to try as it sometimes have some very good deals with good reps to assist when help is needed.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Australia's best cashback provider

I’ve been using TopCashback since its launch, and my experience has been nothing short of outstanding. Their tracking is incredibly reliable, ensuring I never miss out on rewards, and their highest cashback guarantee makes it effortless to secure the best rate available. Over time, I’ve found them to be consistently trustworthy, efficient, and user-friendly. Without a doubt, they’ve become my go-to cashback provider, and in my opinion, they truly set the standard as the best cashback platform in Australia.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Avoid. Use the alternative Shopback instead.

Avoid. Use the alternative Shopback instead. Closed my account due to apparent "multiple account use" policy. Have already proven to them prior that we have multiple accounts belonging to family and multiple ABNs running from same location and that this did not violate their user agreement. Another rep agreed that it was okay. Today just got our accounts closed. Didn't even communicate for review or clarification.

18 September 2025
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi Michael Teo,

We’re sorry to hear about your account being closed, and we understand how upsetting this must be. While our multiple account policy is in place to protect members and retailers, genuine family or business cases should always be reviewed carefully and communicated clearly.

We’d really like the opportunity to revisit your case. Please contact our support team on contact@topcashback.com.au with your registered email , so we can escalate this for a thorough re-review and provide you with a clearer resolution.

We value your feedback, and we’d like to put this right.

Kind regards,
TopCashback Team

Rated 5 out of 5 stars

nice reward program

nice reward, used to have few times missing reward, but all were corrected promptly, and there are no more missing reward in last two years.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

TopCashback delivers

TopCashback delivers cashback on everyday purchases as their website says. The website provides clear instructions on how to make purchases qualify and how to claim. If you read all instructions carefully and follow them, then the process works smoothly. I have already received several hundreds of dollars cashback from everyday purchases into my savings account.

16 September 2025
Unprompted review

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