TopArchery Reviews 276

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Honest and up front about the amount of time delivery would take. Warden 1.0 bow arrived well packaged as did the accessories I ordered. Would highly recommend, just understand delivery time might be... See more

Rated 1 out of 5 stars

TOP ARCHERY IS NOT TOP AT ALL! Do not buy from them, they lie about their products, they lie about their location, they ignore requests for a return address. Totally disreputable company that claims... See more

Company replied

Rated 5 out of 5 stars

The customer service from Julia at Top Archery was fantastic. There was a long wait for the bow I was looking to purchase because of high demand, but when a bow that was close to the poundage I wante... See more

Rated 5 out of 5 stars

I ordered my bow directly from TopArchery and couldn’t be more satisfied with the service. I haven’t finished setting it up yet but everything looks very good. It has a great draw with no stacking at... See more

Company details

  1. Outdoor Sports Store

Written by the company

TopArchery is committed to bows and arrows equipment, specializes in both traditional and modern recurve bows. TopArchery also developed archery accessories, shooting gear production lines to make customer have one-stop shopping experience in our store.


Contact info

4.0

Great

TrustScore 4 out of 5

276 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Arrows

Arrows received are made incorrectly. The black feather should be away from the bow.
Reply was Your arrow nock needs to be reset to a recurve bow angle...
This did not work with how the arrows was made.

22 May 2025
TopArchery logo

Reply from TopArchery

Hi Grace,

Hope you are well!

To accommodate different archers, this arrow is suitable for both recurve and compound bows, and requires you to twist the nock yourself.

We look forward to providing you with better products and services!

Best regards,
Julia L.

Rated 1 out of 5 stars

I bought the 45” kids set

I bought the 45” kids set. The arrows are not good quality and broke after one go. Do not recommend.
I contacted the company with evidence of the faulty arrows and they refunded me £4 despite the set costing £29.99!
I have not had a reasonable response as to why they deemed it appropriate to not offer a full refund.

6 April 2025
Unprompted review
TopArchery logo

Reply from TopArchery

Hi Louise,

Hope you are well!

We sincerely apologize for the unpleasant shopping experience you experienced.

The damage to this product was caused by shipping.

We look forward to providing you with better products and services!

Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

Rated 1 out of 5 stars

Ordered a bow in 2023.

Ordered a bow in 2023.

Tracking said it had been delivered when it hadn't, told TopArchery, they said I needed to contact the local post office. I did, they didn't have it. Contacted TopArchery again and they never responded, like they deleted me from their CRM.

An example of an abysmal business, working under the guise of caring about their customers. I've been well and truly mugged off. Where is the £130 I spent? Why did you just ignore me.

Respond.....

25 November 2024
Unprompted review
TopArchery logo

Reply from TopArchery

Hi ,

We are sorry for the bad shopping experience.

We do not know your order number and you did not leave any personal information.
Please contact support@toparchery.com

Best regards,
Julia L.

Rated 1 out of 5 stars

Arrived already frayed

The bow string arrived already frayed. It would be too dangerous to even attempt using.

12 August 2024
TopArchery logo

Reply from TopArchery

Hi Amanda,

Hope you are well!

We sincerely apologize for the poor shopping experience you encountered.
We have already reshipped a new product to you.

We look forward to providing you with better products and services!

Best regards,
Julia L.

Rated 5 out of 5 stars

New archer

New archer, bought 60" TD recurve and arrows etc. Flawless products, bow is superb & bang on 40lbs @ 28". Delivered in 8 days from China! I've checked for limb twist, bad workmanship etc, and can't find a thing. Love it, and with the help of YouTube, I'm hitting very tight groups after just 2 weeks.

21 August 2024
Unprompted review
Rated 3 out of 5 stars

Missing items

So far, I only say that because I just received what I thought was the remainder of my order today, and have yet to try the products out. However, for what I did receive, it appears to be fairly decent quality for the price. With that being said, someone in the warehouse needs to learn how to count. The broadheads I had ordered were advertised as a 12 piece set. Unpackagaging, I found 1 solitary broadhead. Minor inconvenience more than anything, yet I refuse to pay for something I did not receive. Email sent requesting the other 11 or a refund for that portion of my order.

25 July 2024
TopArchery logo

Reply from TopArchery

Hi Jed,

Hope you are well!

We apologize for the bad shopping experience.
We have communicated via email and reissued you 12 piece broadheads.
Look forward to providing you with better products and services.

Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

Rated 1 out of 5 stars

Trash item

Trash item. Came broken in the box, Immediately sent pictures to customer service. They told me that they were convinced that I had dry fired the bow.... The bow hadn't even been strung.

23 July 2024
TopArchery logo

Reply from TopArchery

Hi James,

Hope you are well!

This limb's crack was caused by "dry fire", because there was no arrow to release the force, and this force rebounded to the bow tips and cracked it.
We have communicated this issue with you via email and look forward to providing you with better products and services.

Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

Rated 4 out of 5 stars

Great product

Great product, just takes too long to receive.

21 July 2024
TopArchery logo

Reply from TopArchery

Hi Robert,

Hope you are well!

The delivery time for this package is 10 days.
Looking forward to providing you with better products and services.

Any questions feel free to contact us.

Best regards,
Julia L.

Rated 5 out of 5 stars

Great value can’t beat the cost similar…

Great value can’t beat the cost similar areas that have a great cost point, I think these are the better choice then using these for a while they don’t mark their spine on the arrow so you have to remember I remember what the color. Good value on their higher and bows as well .

14 July 2024
Rated 3 out of 5 stars

3.5/5

Shipping was fast, and the bow is beautiful. The draw weight is off by a considerable amount, however. I ordered a 70lb bow and what I received pull back at 55lbs at 28" and a little over 60lbs at 32". I'm a little disappointed by that, but again, the bow is beautiful and well made.

1 July 2024
TopArchery logo

Reply from TopArchery

Hi Dawson,

Hope you are well!

We apologize for the bad shopping experience and look forward to providing you with better products and services.

Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look