Tom Trotter Online Coaching Reviews 

Supportive from the get go, and very human. I worked with coach Ben, who saw me through my lows and celebrated my highs and never let me give up. It really feels like you have all the tools to succeed, and a genuine human on the other end who is there to support you through life’s moments. 5*!

I love this so much! I started with Tom and he was beyond lovely but I now have Ben. Hold on because I didn’t think it was possible as Tommy is just the best but omg Ben is the upgrade I didn’t know I needed! Great personality matching Tommy!!! I’ve been supported emotionally and physically throughout my journey. Ben switches seamlessly between tough love and softie which a massive side of put the bloody book down or learn to read and walk. The gym is still super scary BUT Ben came up with a home workout which actually makes me want to go back to the gym because it’s easier. He talks me through all my crazy diet ideas and fads (including my eating cheese idea because my dress had got to big and I needed to bloat (funnily enough he was totally against it)). I’ve never had this level of support personally never mind in terms of my fitness journey. I honestly feel like this service, in particular Ben, is absolutely what everyone is missing. Between Tommy and Ben my world is a much better place and I’ve dropped dress sizes without noticing. It’s absolutely not a quick fix but a journey for life and they are the best people to do it with.

..if I could have bailed after 2 I would have!!!

My 1 to 5 score is clear cut, based on did I feel like I got what I signed up to, Yes is 5, No is 1....
So why did I feel like I didn't get what I paid for, well from the get go when you log interest you're initially asked Would you be willing to spend up to £40 a week on coaching, good because then it wont be much more of a stretch to pay the £50 it actually costs, then on top of that there will be an additional "app setup fee" of 100 poundsm, this will be for the highly generic Lenus app that is promoted as Tom's custom app when in fact the only thing custom up at the app is the payment page which has Tom's name on it, everything else is like buying a picture frame from Tesco and claiming the person in the frame is your partner. Nearly all communications will be via voice note, I don't know if this is an age thing and if I'm past it but what actually happened to talking to people in a conversational format.
I do take a bit of the responsibility here, I bought the plan with Tom on a moment's notice, my wife had just bought a plan elsewhere and I wanted to be in the weight loss journey with her, Tom's ad popped up on Instagram and I went with it, had I have come here and read the reviews first I probably would have went elsewhere. I believe you'll always hear the bad stuff, the good stuff is what you pay for so no one really talks about it, it's expected, if there is bad stuff talked about at all well there's no smoke without fire, and all the negative comments mentioned similar scenarios to my own. As I told Tom at the start I was looking for accountability someone to keep an eye on me and encourage progress, that's not what I felt I was getting, I felt I was told whatever I wanted to hear to get signed on and once I'd signed up Tom brought on on coach Ben and promptly disappeared never to be seen again, perhaps I've had it spent the £150 a week on the 'gold plan' he was immediately trying to upsell before i'd even signed up to the £50 plan we might have went in all the bike rides together like he promised
Comparing the experience of what my wife was getting with her online coaching against what I was getting they were very very different, when I started the programme I filled out everything I did workouts in the workout section walks/cycling etc and the custom section, steps per day input so they'd know what I was up to. The workouts as mentioned little response the custom workouts, zero response so I stopped inputting what didn't actually auto populate from workouts in the app, as for the nutrition section again no response and I'd have imagined this was an integral part of the online coaching advising on all the foods input again if this was monitored they'd have seen very little of the suggested menu being utilised, I know menus are personal thing but the suggestions were grim if these were the "family recipes" that were advertised, It might answer some questions...
After the first two months I brought all this up, I didn't complain after month 1 as I didn't know what to expect, were they monitoring all in the background for a big end of month check-in? Nope, that didn't happen, month two was exactly the same so entering month 3 I complained, I expected Tom to respond after all it is his name above the door, instead again Ben responded, I asked do you not monitor the workout I do it certainly didn't feel like they did, I looked back through the messages they'd sent, I'm the sad guy that makes lists and categorises them, four responses to the workouts sent and they were all very generic, 4 out of the circa 24 workouts at that point. They loved calling everyone pal or legend or something equally generic presumably that the same responses could be sent to multiple people, "you're smashing it legend, another great workout".
I filled out two surveys in my first two months with them, both scathing and I had a response from neither, "would I recommend this programme to a friend" both times absolutely not, they only picked up on the surveys because they went looking after my complaint, seems a bit counterproductive having surveys if the responses aren't viewed and acted upon immediately, in fact Ben told me he did not automatically receive the response to the surveys they just got filed away in the ether.
I will give credit where credit's due, Ben held up his hands and confirmed I had valid points and he would engage differently for the remainder of the subscription and he did, month 3 was a lot better But that highlighted the training plan had been used completely wrong for the first two months with Max weights and rep ranges not being utilised correctly. ben Weaver month four's fee as a result of the complaint but going into month 4 it felt like old habits were coming back in and to be honest I had completely lost interest in trying to communicate with them.

From the first moment of contact with Tommy and the coaches, you genuinely feel a sense of belonging and can feel the passion and knowledge behind the people. The support, encouragement and guidance from the onboarding process, to meal plans and workout programs has been so amazing. Both coach Tommy and coach Keaton have been completely accommodating to all my questions. Celebrated my wins big and small and Have been supportive in finding a program that fits into my busy schedule as a mum of two. They have kept me accountable to a point now where meal prepping working out, movement and healthy eating is now my lifestyle and I barely even think about it.. it is just part of my day without the excuses! It is such a comfort knowing I have coaches who care about my progress and support my goals and check in when I need it most. They have supported me to create so much consistency in my life. Could not recommend enough. This program has changed my whole trajectory for my future health ✨ Can safely say this program and the coaches have given me new perspectives and mindset mental clarity, physical strength, HUGE confidence boost and brought back calm and kindness into myself and my relationships. Genuinely life changing and worth the investment ❤️

Tom and his team are very responsive, i’ve been training with them for more than a year now, they listen and are so accommodating when it comes to changing meal plans or workouts! Very happy with my experience with them.

TT's team is just unbelievably encouraging, professional and kind! I am lucky to have coach Keaton as my main coach and he has been accommodating beyond words. I work in war torn countries with little access to food and internet and Keaton has been tailoring my program countless times based on the things available to me. (This man has the patience of an angel!) And let me tell you, with all the encouraging words and support I received, I managed to build a proper routine and keep incorporating movements into my daily - very chaotic - life and environment. I'm so much stronger, sleep so much better and my mental health couldn't be better (especially given my complex line of work, I have never felt better overall). I'm so so thankful to the team and would recommend the program to anyone! Whatever your situation and constraints, count on the coaches to make it work for you and carry you through it! Oh and... ask for coach Keaton! 😁🫶 For reference, I had tried similar programs before and never got through more than a couple of months. It has been over 6months with TT's program for me now and I am hoping to continue basically forever 😂

Honestly really disappointed with this. It was sold as a proper 1:1 personalised coaching plan with tailored workouts and meal plans, but it’s nothing like that at all. I was told it was £200 for 16 weeks, then got invoiced £300 with a “setup fee” I hadn’t been told about.

I explained I’d already lost 2 stone and mainly needed help with meal ideas while travelling through different countries, and was told it would all be tailored to that. I also said my partner would be doing the same plan but with muscle gain goals and was told they’d add bits in for him too — but they didn’t.

The meal plan I got was just a handful of generic options, most of which had foods I’d said I don’t like. The workouts were also totally generic, and the “weekly check-ins” were clearly AI messages that didn’t even match what I’d said the week before.

Lovely guys and all, but I’ve basically paid £300 for something I could’ve found free online. Definitely not what was advertised and I’ll be asking for a refund.

Absolutely love being with TTOC.
From the start communication has been great, regular, genuine check ins throughout the week. Ben is my coach and honestly can't thank him enough for the support he gives! He's made changes to my plan to better suit my lifestyle and offers solid advice with anything I need from him.
I feel SO much better in myself. Massive thankyou Ben 😀

I highly recommend Tommy and team if you’re serious about changing your fitness lifestyle!

I used to be a collegiate runner and had to have hip surgery that pretty much ended my running career. I’ve since been on again off again training with not much of a structure. I came across Tom’s Instagram... He really makes the point of training is not just about physically showing up, it’s your mindset, diet, etc. I’ve had the pleasure to train with Tom and Keaton the past few months. Both are very responsive and will adapt/change my plan if needed quickly. They are personable and hold me accountable… when I forget to do my weekly check ins 🙈 I wish we could in person train together at times. However, I know I’m coming away from this training experience with more educated recipes, training plan, positive mindset, changing for the better body, and new friends. You get out what you put in, and I definitely got more than what I could’ve asked for :)

This programme came at a time when I most needed it, and it has been a joy of a journey.
The energy, the commitment, the hype, the accountability from the TTC crew is fantastic. You're not wanting to do complete the workouts or eat right because of the consequence of disappointment, but because of the forward focused mindset of how great movement and the right fuelling can be for the body, mind, soul and spirit.
It's about the ride, not always the results.

If you are looking to get healthier in all the right ways, choose TTC!!

I can't thank you enough!

Have been working with Tom and the team for the last couple of months.

I used to be very active but found my some quite mindless in the gym, with no strict plan or method.

Since signing with Tom this has changed completely. The app works exactly how I want it to, clear programmes with videos to show any exercises I’m unclear on.

Communication has been very good with adjustments made to my programmes quickly and with good discussion on what works well for me.

Whether it’s Tom himself, or a member of the team, the energy in the community is top notch, ensuring a mental well-being as well as a physical one.

I’ve signed up to a 16-week programme and can already see myself staying on longer.

💪🏼💪🏼💪🏼

Joining Tom Trotter Coaching has been one of the best decisions I’ve made for my health and fitness journey. From the very beginning, Tom creates a genuine sense of community, making you feel like you’re part of something bigger than just a workout plan. There’s a shared energy and support among members that keeps you motivated and accountable something I needed to match the same accountability of someone in the armed forces.

What really sets Tom and the team apart is their commitment to accountability. consistently checking in—not just to ask if you’re sticking to the plan, but to understand how you’re feeling, where you’re struggling, and how they can help. Being able to bring the science behind things to them and let them see also has allowed us both to study and look only things and see the progress changing as he have went along for someone being in the armed forces we have been able to work with the resources at our disposal, It’s clear they care about your progress both physically and mentally.

Another major strength is the constant review and adjustment of progress when you begin to slack off there’s the gentle nudge coming to get you back up (steps 😅) . Tom and the team doesn’t just hand you a plan and disappear and that’s you left on your own there’s a whole community of like minded people joining you on the way. They are always reviewing your data, progress photos, and feedback, making smart, tailored adjustments to keep things moving forward. It never feels static or cookie-cutter.

If you’re looking for coaching that combines expert knowledge, personal support, and a real sense of belonging, I couldn’t recommend Tom Trotter Coaching more highly.

Firstly I think for these kind of coaching programs you get what you put it. I followed the program and I definitely saw results that's for sure. Every time I messaged in the coaching app I always got a response, it was really quick and the feedback was great.

I really like Tom and what his team are trying to do, which is why I gave it a 3 star, because as I say you get what you put in. The more you message the more feed back and response you will get.

The only reason why I am not giving it a 4 star is because I think it is overpriced. I have tried app like runna and they are cheaper and you get just as much support on there, with lots of discounts to brands.

I'm not sure if it is the advertising that I interpreted incorrectly or the advertising was incorrect. I thought that I would have at least 1 in person communication with Tom, or even one of his coaches. That never happened. I am not sure how you can truly advice someone on a personal fitness plan without seeing them in person (or on zoom) and having a proper talk with them and also visually seeing the improvements. I really thought that was what I was being sold. So I think the plan is faulsly advertised.

Money and price, it is way over priced. I wasn't to join David Lloyd gym for 3 months or this. I chose this, I didn't think it would all be communicated via an app. If I had joined David Lloyd I would have got just as fit and honestly they are great.

The reason why I am comparing the price with David Lloyd is because I think David Lloyd gyms are a luxury and alot of money. And if you don't use the gym you feel very guilty like you have wasted your money. That's how I feel with Tom Trotter coaching, it is alot of money what would probably be better spent on an in person coach once a week. There are lots of people and gyms that offer that without joining the gym. Even Pure gym would be a good option.

I hope my review has helped, in sort if you have money spare/ to trow away sign up. If not I wouldn't bother there are cheaper options out there and my first advice would be to sign up for the runna app they offer strength training exercises.

I really do like Toms internet presence and think he looks like a great guy, I have no idea if he messaged me at all on the app or it was always one of his team members.

I probably won't be doing it again and will probably advise people not to bother. Sorry.

Tom is an absolutely amazing coach and person was so helpful and he is so kind I couldn’t recommend him enough if you want a coach he is definitely the one to go to he cares so much

More Than Just Fitness!
I started working with Tom and his team 11 months ago, and honestly, I never expected it to impact my life in the way it has. When I first signed up, I was struggling—not just physically but mentally too. I had fallen into inconsistent habits, lacked motivation, and with work travel constantly disrupting my routine, I felt stuck.

From day one, I felt supported, accountable, and genuinely understood. This wasn’t just a generic program—it was tailored to me, my lifestyle, and my challenges. Tom and the team took the time to build a plan that fit around my work and travel schedule, ensuring I found consistency no matter where I was.

The meals were an absolute game changer—bespoke, simple, and so tasty! No boring ‘diet food,’ just nurturing, sustainable meals that made healthy eating easy. Instead of drastic changes, everything was progressed at my own pace, helping me build confidence along the way.

I learnt that results came not from perfection, but from consistency, the right guidance, and the reassurance that I had all the tools I needed. The check-ins, advice, and personal approach made all the difference.

Fast forward 11 months, I’ve hit my goal weight, built habits I know I can maintain, and more importantly, I feel stronger, healthier, and more in control than ever before. If you’re on the fence, this is your sign to start. It’s the best investment I’ve made in myself!

Thank you, Tom & team, for helping me build a lifestyle I love! 💪🏽

I have worked with "Tom" or rather his team since May last year. At the beginning I found it quite motivating to have someone keep me accountable and I have to say I always enjoyed the workouts the team put together. I have to say though, that I don't think working with an online PT works well for people like me who are already advanced in their fitness journey. A lot of other reviews said the same but here are my reasons why:

- In general you don't get a response within 24hrs its always at least 2-3 days
- It's always different people who respond to you as there is a team behind it all. They never sign with their name so you don't know who you are talking to. It's always the same super hyped-up "tom-like" messages regardless what you are talking about.
- The advice is super generic and always reactive instead of proactive. So often I heard "Sounds great" "You got this" to suggestions I have made rather than much advice or tips or tweaks etc
- I stopped using the recipes as they contain lots of UPFs like Bagels etc.
- The app is very basic when it comes to your membership, all you see is when you have signed up but there is no option to cancel, you have to email or message them
- When I first wanted to cancel I was talked into staying, I complained about their response time and that improved temporarily
- When after a few months I wanted the cancel for good because I had signed up to an in person PT, I was told after waiting for days (and another attempt of them talking me into staying) that the cancellation was confirmed. What they didn't say was that my plan was going to continue for an additional month as per the contract. They could have said: "Ok let's make the most out of your last 6 weeks with us" but nothing.
- Only when I complained about the terms they said "Let's make the most out of the remaining time"
- All in all just a frustrating experience.

Tom is certainly a great guy and his IG is very entertaining but this experience has nothing to do with what he portrays.

Absolutely love working with Tommy and team!

After being on the app for over a year and a lot of undisciplined time with my commitment, this year has been great! My effort has now matched Tommy’s effort in his perseverance in motivating me. Feeling great and amazing what can be done when my effort meets Tommys x

Ive been working with Tom Trotter Coaching for several weeks now, and I’m really happy with the results—I’ve lost a good amount of weight and feel stronger every day. The app is straightforward and keeps me on track, the community is a great bonus, and the personal check-ins with Tom are a big help. His coaching team deserves a shoutout too—they’re always there to support and make sure things run smoothly. Definitely worth it if you’re serious about getting in shape and bettering your mindset

Firstly, when you sign up they surprise you with an additional £200 fee “for the app”. The app is no better than any free app and is a horrendously overpriced addition and really poor to not be advertising it included. The messaging from the coaching team is all automated, not personal at all so you end up with a very unauthentic and fake communications from them. The meal plans are awful, you can get better with a simple google. The workouts were ok but very basic. And then, to top it off, when you need to change your program and cancel due to unforeseen circumstances, they refuse to do anything at all, yet advertise online a free coaching giveaway! Finally, the agreement voids your right to change your mind within the 14 day period which is technically illegal for an online product. Horrific experience, wish I’d never signed up and will be warning others not to sign up! Completely opposite to how it’s advertised on social media.

Tommy and the whole team were phenomenal from day one!

2 or 3 times during the programme I needed big adjustments to the workouts or routine, whether through illness or just lack of time due to other things going on in life, and every time the workouts were redesigned to fit my exact needs.

Regular check ups, motivation and help were always on hand, and every adjustment made was always something that I felt improved the workouts, I also discovered the way I ENJOYED exercising after my feedback was used to make tweaks.

And by the end of the programme I’d didn’t just look and feel better but my fitness was 1000x better - and not just exercise specific but general life fitness! Suddenly I’m able to play with my little cousins or nephews for hours on end whilst everyone else is collapsed and blowing within 30 minutes, which is a more satisfying lifestyle change than anything else.

I cannot recommend Tommy enough or highlight how happy I am with the service more.