First class from initial enquirie to recieving the goods. Dealt with by a real human being without a script and only happy to help us achieve our goal of purchasing some badges. Simply the best way to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We order embroidered badges every year and every time they are always of the best quality. Dealing with Tolley staff is always so easy. Nothing is too much trouble and they are truly professional to... See more
Company replied
The team at Tolley badges have been brilliant with their support though the badge making process for our Guide County trip! They were able to give us an accurate quote, support with design recommend... See more
Company replied
Fabulous service from Tolley badges. Efficient communication and great final badge design! The designer was very happy to tweak a few times, and 100 badges were delivered swiftly in time for our Scou... See more
Company replied
Company details
Information provided by various external sources
Est 1964. Tolley Badges is one of the largest suppliers of quality machine embroidered badges, woven badges and metal badges in the United Kingdom.
Contact info
Enville Road 51-55, DY7 6BX, Kinver, United Kingdom
- 01384 878550
- info@tolleybadges.co.uk
- tolleybadges.co.uk
5.0
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Tolley Badges
Thank you ❤❤❤❤❤❤❤
Everything was very.....polite
Everything was very.....polite, efficient,both on phone and email.....oh and Badges arrived quickly and in perfect condition
2 September 2025
Reply from Tolley Badges
Thank you so much for your really great feedback. We are pleased you are pleased with your order all round. Thank you for your kind words and order with us.
Excellent support throughout the process!
The team at Tolley badges have been brilliant with their support though the badge making process for our Guide County trip!
They were able to give us an accurate quote, support with design recommendations and making sure we were within branding guideline and supported throughout with excellent communication! The badges came out really lovely!
22 September 2025
Reply from Tolley Badges
Thank you so much for your really lovely feedback and rating. It is a pleasure being of service. We look forward to providing more badges and other goods in the future :)
Great quality badges and excellent…
Great quality badges and excellent customer service. Price was reasonable too.
8 September 2025
Reply from Tolley Badges
Thank you so much for your great feedback and order with us :)
they helped us with our decision making…
they helped us with our decision making and supported us with all our requests and also managed t get us the kneckers for our tight deadline
8 September 2025
Reply from Tolley Badges
Thank you so much for your lovely feedback. We appreciate your order with us and look forward to producing more goods for you in the future.
Communication was great and the artwork…
Communication was great and the artwork work excellent. Definitely will be using you again.
26 August 2025
Reply from Tolley Badges
Thank you so much Phil. We look forward to producing more orders for you in the future.
Fabulous service from Tolley badges
Fabulous service from Tolley badges. Efficient communication and great final badge design! The designer was very happy to tweak a few times, and 100 badges were delivered swiftly in time for our Scout Group Silver Jubilee. We are very happy with our beautiful celebration badges! Can definitely recommend Tolley and would use again 😊
9 September 2025
Reply from Tolley Badges
Thank you so much for your really lovely feedback. Your really kind words will be passed onto the team. Thank you for your order with us.
Quick and efficient service
Quick and efficient service. Was straightforward to reorder a previous badge from a few years back.
8 September 2025
Reply from Tolley Badges
Thank you so much for your great rating and review. Thank you for your order with us.
When I contact Tolley Badges annually
When I contact Tolley Badges annually, they are helpful, friendly, quick and exceptionally professional.
13 August 2025
Reply from Tolley Badges
Thank you so much Claire. It is always a pleasure. :)
Always excellent service
Always excellent service, from initial quote to adaptations to designs. Customer service and communication is excellent. Always highly recommended.
14 August 2025
Reply from Tolley Badges
Thank you so much for your lovely feedback and order with us. It is a pleasure being of service.
Highly recommend
Really nice badges at a good price. Communication was excellent. Highly recommend.
2 September 2025
Reply from Tolley Badges
Thank you so much for your lovely review and feedback. Glad you are impressed.
Reply from Tolley Badges
Thank you :)
Scout badges
Prompt, efficient and very helpful service, the badges were exactly what was required.
13 August 2025
Reply from Tolley Badges
Thank you so much for your great feedback and order with us :)
Badges arrived ahead of time and they…
Badges arrived ahead of time and they were a perfect match. Process was very good and it has been a smooth order. Carole was extremely helpful
2 September 2025
Reply from Tolley Badges
Thank you so much for your lovely feedback. I shall also pass on your kind words to Carole :) Thank you.
Supply of Complicatned Design Badges
Very satisfied with the quality, price and service.
4 August 2025
Reply from Tolley Badges
Thank you so much for your great review and order with us :)
Reply from Tolley Badges
Thank you for your review and order with us.
Reply from Tolley Badges
Thank you for your lovely review Chris. It was a pleasure producing the badges for you.
Respond to enquiries promptly
Respond to enquiries promptly, show all prices, process sample quickly and deliver when required.
14 August 2025
Reply from Tolley Badges
Thank you so much for your great rating and feedback.
Excellent service.Very helpful at tracking past order to…
Very helpful at tracking past order to be able to re-order. Prompt delivery and good pricing.
14 August 2025
Reply from Tolley Badges
Thank you so much for your great feedback and order with us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.