First class from initial enquirie to recieving the goods. Dealt with by a real human being without a script and only happy to help us achieve our goal of purchasing some badges. Simply the best way to... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We order embroidered badges every year and every time they are always of the best quality. Dealing with Tolley staff is always so easy. Nothing is too much trouble and they are truly professional to... See more
Company replied
The team at Tolley badges have been brilliant with their support though the badge making process for our Guide County trip! They were able to give us an accurate quote, support with design recommend... See more
Company replied
Fabulous service from Tolley badges. Efficient communication and great final badge design! The designer was very happy to tweak a few times, and 100 badges were delivered swiftly in time for our Scou... See more
Company replied
Company details
Information provided by various external sources
Est 1964. Tolley Badges is one of the largest suppliers of quality machine embroidered badges, woven badges and metal badges in the United Kingdom.
Contact info
Enville Road 51-55, DY7 6BX, Kinver, United Kingdom
- 01384 878550
- info@tolleybadges.co.uk
- tolleybadges.co.uk
5.0
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Tolley Badges
Thank you :)
Fantasic service currently this year i…
Fantasic service currently this year i have put through 3 orders with more to come and perfect service and communication each time.
14 April 2026
Reply from Tolley Badges
Thank you so much Ashley. It has been a real pleasure being of service for your orders this year. We look forward to more in the future :)
Prompt exchange of emails.
Prompt exchange of emails.
Badges arrived about 10 days sooner than expected.
5 May 2026
Reply from Tolley Badges
Thank you Sheila. It is always a pleasure. :)
Perfect
I use Tolley every year, sometimes several times and it is always a happy experience. Staff are helpful and listen! Badges are always good quality, well designed and made.
Thank you for a great service.
Bronia
10 April 2026
Reply from Tolley Badges
Thank you so much for your lovely review and continued loyal orders with us over the years. It is always a pleasure producing your orders for you. Many thanks
Reply from Tolley Badges
Thank you :)
Wonderful communication and…
Wonderful communication and confirmation of what was wanted, lovely result on the badges too. Very happy and will come back
29 April 2026
Reply from Tolley Badges
Thank you so much for wonderful feedback. It was a pleasure being of service. We look forward to producing more badges for you in the future.
The badges were designed from a rough…
The badges were designed from a rough sketch and arrived a week earlier than requested.
I wouldn't use any other badge manufacturers for special reasons as Tolley always delivers.
27 April 2026
Reply from Tolley Badges
Thank you so much for your kind feedback. I shall pass on your kind words to the team :)
Reply from Tolley Badges
Thank you for your great rating and review. :)
Scout Group anniversary bespoke badges
Absolutely great service & made our Scout Group anniversary even more special with our bespoke badges, thoroughly recommended.
1 April 2026
Reply from Tolley Badges
Thank you so much for your lovely feedback. It was a pleasure producing your badges :)
Dealing with Tolley Badges was a real…
Dealing with Tolley Badges was a real pleasure. The staff were knowledgeable and friendly making the ordering process a real pleasure.
16 April 2026
Reply from Tolley Badges
Thank you so much for your lovely feedback. It was a pleasure being of service. We look forward to your next order with us in the future.
Perfect for scout badges
Helpful staff, great badge design support. Fast printing and delivery.
24 March 2026
Reply from Tolley Badges
Thank you for your great feedback. It was a pleasure making your badges for you.
Great badge makers
The team worked with us to get the badge just right and the price perfect. We love our badges!
10 April 2026
Reply from Tolley Badges
Thank you for your great feedback and order with us :)
First class from initial enquirie to…
First class from initial enquirie to recieving the goods. Dealt with by a real human being without a script and only happy to help us achieve our goal of purchasing some badges. Simply the best way to ensure our repeat business and the confidenc to recommend to others.
9 April 2026
Reply from Tolley Badges
Thank you so much for your really lovely review. It was a pleasure being of service. We are so pleased you are happy with with our service and products.
Such helpful guidance and patience with…
Such helpful guidance and patience with a customer who is still learning to cope with the ordering. They are a wonderful team. Thank you.
19 March 2026
Reply from Tolley Badges
You're more than welcome. Thank you for your kind feedback and order with us. You've been a lovely customer.
Expectations exceeded
We ordered badges five weeks before a camp. They team took our artwork, enhanced and produced the badges. The badges were dispatched and arrived 24 hours later, which was a couple of hours before we were leaving for the weekend. This allowed us to distribute the badges to all the campers. We're very happy with the badges and speed of delivery. Very happy customer
9 April 2026
Reply from Tolley Badges
Thank you so much for your really lovely feedback. It was super pleasure being of service. Your badges looked so great :)
Reply from Tolley Badges
Thank you ❤
Great Customer service
Great Customer service - always quick to respond. Great quality custom metal and leather backed badges.
7 April 2026
Reply from Tolley Badges
Thank you so much for your lovely review and order with us :)
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