Designs and shirt quality are terrific, no doubt about that at all. The order did take longer than I expected though and at the three-week mark I'd still only received an order confirmation but no oth... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The designs on the long-sleeved t-shirts are gorgeous. But the quality of the one with the blue cat isn't great and it already faded after the first wash… I usually avoid buying clothes from China bec... See more
Company replied
Love the clothing. Comfortable and stylish. Miranda and Summer have been very helpful in customer support and respond very quickly. Only note would be to order one size up if you’re an American adu... See more
Company replied
The items are all great quality and the VIP WhatsApp service which trouble shoots allows you to contact someone directly with no waiting on a phone or for an email. The replacement service for items t... See more
Company replied
Company details
Written by the company
Satisfy everyone's love of Japanese culture Tokyo-Tiger brings Japanese culture to your doorstep,no matter where you are in the word.It offers a wide selection of beautiful Japanese-styled design that bring honor to all who wear it.The styles from Japan are probably the most popular for graphic clothing. Our mission is to create impressive, unique designs that bring pride and happiness in owning them. No matter if you are a fan of game and food or something more traditional like the Ukiyo-e, you can always find something you like. Offering you things that only the Japanese aesthetic has the power to create.A collection where we wanted to mix all that Japan can offer us in terms of unique things. Between culture or art, any fan of Japanese styles will be able to find a graphic tshirts that suits them. By offering you quality products, affordable shipping and impeccable service, we want to help you discover Japan and its unique culture. Thank you for choosing Tokyo-Tiger. We appreciate your support and hope you enjoy our products as much as we enjoy creating them.
Contact info
China
- tokyo-tiger.com
3.9
Great
2K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I asked to return some items and got no…
I asked to return some items and got no reply .....
20 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear customer,
We sincerely apologize for the delayed response and the fact that you have not yet received a reply—this is certainly not what we want for you.
To resolve this issue as quickly as possible: Please reply with your order number and the item you wish to return. support@tokyo-tiger.com
We will process your return request within 24 hours, providing clear instructions and comprehensive support.
Thank you for your patience, and we sincerely apologize again for the delay in receiving a reply. We are doing our best to resolve this!
Best regards,
Tokyo-Tiger Customer Service Team
The product is awesome
The product is awesome, already had several friends compliment me and ask me where I got my shirts(3).
And the shipping time was quick. Honestly expected 30+ days as I saw it was being shipped from China, but in came in just 10 days.
I will be buying more!
10 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear customer,
That’s amazing — thank you! 😊
We’re absolutely thrilled your shirts are turning heads (and sparking conversations!) 🙌
And wow, 10 days is a great delivery time — we’re glad it beat your expectations!
Can’t wait to see what you pick next. Happy shopping… and happy showing off! 💙👕✨
Best regards,
Tokyo-Tiger Customer Service Team
Nice design, good quality
These shirts are pretty nice. They look good and the quality has held up so far. Love the designs.
11 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear customer,
Thank you so much! 😊
We’re thrilled you’re loving the look, quality, and designs — that’s exactly what we aim for! 🙌👕
Thanks for your support!
Best regards,
Tokyo-Tiger Customer Service Team
My cardigan arrived 2 days before Xmas
My cardigan arrived 2 days before Xmas, which was rather slow. It was way too big, but I have managed to stitch it in several places, to make it smaller.
It is not as vibrant as tge online image.
23 December 2025
Unprompted review
Reply from Tokyo-Tiger
Dear customer,
Thank you for sharing your feedback. We apologize for the issue you encountered when ordering the cardigan. Let's address these questions one by one:
1. Delivery Time: We understand the importance of timely delivery, especially during the holiday season. We apologize that your cardigan arrived later than expected. We are always committed to providing faster delivery, but this was already quite fast for the Christmas peak season.
2. Size Issue: It sounds like this cardigan is much larger than you expected. We recommend checking our size guide before purchasing, but we understand that sizing can sometimes vary. We appreciate that you adjusted it yourself, but if you are still not satisfied, we would be happy to offer you an exchange or refund.
3. Color and Saturation: We strive to ensure that product images accurately represent the actual product. However, lighting and screen settings can sometimes affect the difference between the colors displayed online and the actual product. If the cardigan's color does not meet your expectations, please reply to our email and let us know how you would like it handled. Your satisfaction is paramount to us, and we will do our best to assist you.
Best regards,
Tokyo-Tiger Customer Service Team
I have pIurchased 5 T-shirts from Tokyo Express (Exceptional Quality)
I have purchased 5 T-shirts from Tokyo-Tiger. My overall experience has been great. The quality of the merchandise has been excellent. I really do like the feel of these T's. I may well purchase some more, all cat themed of course...
1 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear customer,
Thank you so much for your wonderful review!We’re really happy to hear you had a great experience with your 5 T‑shirts and love the excellent quality and feel of them.
We’d absolutely love to see you expand your cat‑themed collection — we have plenty more cat designs we think you’ll adore!Thanks again for your support, and we hope to welcome you back soon.
Best regards,
Tokyo-Tiger Customer Service Team
What a great company!
What a great company! The garments are beautifully made, great designs and an easy to navigate website
Delivery was quick and the t-shirt was excellent (has lasted a fair few washes and the print is still perfect as is the shape) I love the distressed look to the fabric and as it is a heavier t-shirt fabric, it saw me well through winter!
Miranda is an absolute star, a great representative for a great company. I couldn't hope for more from a clothing store and I will defo be getting more kit from there!
15 January 2026
Unprompted review
Reply from Tokyo-Tiger
Dear customer,
Thank you so much for this incredibly kind and detailed review — it absolutely made our day!
We’re thrilled to hear you love the beautiful craftsmanship, unique designs, and easy-to-use website. It means the world to us that the T‑shirt has held up so well after repeated washes, and that the heavier, distressed fabric kept you comfortable throughout winter.
We really appreciate your lovely words about Miranda — she’ll be so happy to hear she made your experience even better.
Thank you for your support, and we can’t wait for you to shop with us again soon!
Best regards,
Tokyo-Tiger Customer Service Team
Love my crocs and the design on them…
Love my crocs and the design on them there so comfortable
17 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear customer,
Thank you so much for your lovely review!We’re so happy you love your Crocs, the design, and how comfortable they are.It means a lot to us, and we hope you enjoy wearing them every day!
Best regards,
Tokyo-Tiger Customer Service Team
The product arrived promptly and was…
The product arrived promptly and was exactly as described on the website. The quality of the material and printing on it is excellent.
We haven't used Tokyo Tiger before but will definitely do so again.
It's a great confidence booster when a website order of clothing turns out to be exactly what was expected.
10 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear customer,
Thank you so much for your wonderful feedback! 😊
We’re absolutely delighted that your order from Tokyo Tiger arrived promptly, matched the website exactly, and impressed you with its high-quality material and printing. That “confidence boost” when online shopping goes perfectly is exactly what we aim to deliver—so thank you for trusting us with your first order!
We’d be honored to welcome you back again soon. Until then, wear your pieces with pride! 🐯✨
Best regards,
Tokyo-Tiger Customer Service Team
Excellent quality product
Excellent quality product
Delivered in good time
16 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear customer,
Thank you so much! 😊
We’re thrilled you received your order in good time and are happy with the excellent quality—that’s exactly what we strive for!
Thanks for your support—you’re awesome! 🙌✨
Best regards,
Tokyo-Tiger Customer Service Team
Got a fox ring from tokyo-tiger and…
Got a fox ring from tokyo-tiger and loved it. So cute.
8 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear customer,
Thank you so much!
We’re absolutely delighted you love your fox ring from Tokyo Tiger—it’s one of our favorites too! So glad it brought a smile to your face. 🦊💖
Thanks for your sweet words and support—you’re the best! ✨
Best regards,
Tokyo-Tiger Customer Service Team
Wrong shirt at first, easy replacement
They sent the wrong shirt at first, but their replacement process was smooth. The correct shirt, once it came, was just as fun and cool as it appeared on the site. I'd buy from them again.
1 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear customer,
Thank you so much for your honest and thoughtful feedback! 😊
We truly appreciate your understanding—and we’re really glad that, despite the initial mix-up, our replacement process was smooth and that the correct shirt lived up to its look online (fun and cool, just as promised!).
Mistakes like this aren’t ideal, but we’re grateful you gave us the chance to make it right. And we’d be thrilled to have you back for your next order! 🙌✨
Thanks again—you’re awesome! 💖
Best regards,
Tokyo-Tiger Customer Service Team
i'm in love with my jersey
i'm in love with my jersey. going to buy more. sick af/10
16 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear customer,
Yesss! 😍🔥
We’re absolutely stoked you’re in love with your jersey—and “sick af/10” might be the best review we’ve ever gotten! 🙌
Can’t wait to see what you grab next. Thanks for the hype and your support—you’re legendary! 💯✨
Best regards,
Tokyo-Tiger Customer Service Team
Good experience
Website was easy use and when my product arrive the quality was great. Mesh Material was lovely and soft and washed really well. Delivery took a while but that's understandable as it's not from the UK.
16 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear customer,
Thank you so much for your kind and thoughtful review! 😊
We’re thrilled you found our website easy to use and loved the quality of your product—especially the soft, breathable mesh material that holds up well even after washing. That’s exactly what we aim for!
And thank you for your understanding about the delivery time—since we ship internationally, it can take a little longer, but we truly appreciate your patience.
So glad you’re happy with your order—and we’d be delighted to welcome you back anytime! 🙌✨
Best regards,
Tokyo-Tiger Customer Service Team
A well made T-shirt
15 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear customer,
Thank you! 😊
So glad you’re happy with your T-shirt — quality and comfort are what we aim for! 🙌👕
Best regards,
Tokyo-Tiger Customer Service Team
Love the shirt
Love the shirt! So comfy and it came quickly! Thank you!
12 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear customer,
You're so welcome! 😊
Thrilled you love your shirt — comfy, quick delivery, and a happy you? That’s our goal! 🙌👕✨
Best regards,
Tokyo-Tiger Customer Service Team
Great products
Great products. Excellent delivery times. Definatly be again for 2n, 3rd and 4th orders
9 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear customer,
Thank you so much! 😊
We’re thrilled you’re loving the products and the speedy delivery — and even more excited to be your go-to for order #2, #3, and beyond! 🙌👕✨
See you soon!
Best regards,
Tokyo-Tiger Customer Service Team
Great design, simple order, fast delivery
Great design, simple order, fast delivery.
9 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear customer,
Thank you! 😊
So glad you loved the design, found ordering easy, and got your package quickly — we really appreciate your support! 🙌👕
Best regards,
Tokyo-Tiger Customer Service Team
I love Tigerjeo so much because…
I love Tigerjeo so much because everything about him just makes me happy. I really like his clothes too—his style is always so nice and it suits him perfectly. The way he dresses makes him stand out and shows his personality, and I honestly admire that a lot. Whenever I think about him, it puts me in a good mood, and the little things, like his clothes and how confident he looks in them, just make me like him even more.
29 January 2026
Unprompted review
Reply from Tokyo-Tiger
Dear customer,
So glad to bring you joy! 😊
Confidence, personality, and great clothes really are the perfect combo — thanks for sharing your sweet words! 💙
Best regards,
Tokyo-Tiger Customer Service Team
The item's delivery was very quick and…
The item's delivery was very quick and i could watch it during the transit. I received the package while we were in public holiday in my country! I'm very happy with the product quality and it's really the same as the picture was showing it. It suits me perfectly ! I'm very satisfied!
6 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear customer,
Thank you so much for your wonderful feedback! 😊
We’re thrilled your order arrived quickly—even during a public holiday—and that the product matched the photo perfectly and fits you just right!
Your satisfaction means the world to us. Thanks again for trusting us! 🙌👕✨
Best regards,
Tokyo-Tiger Customer Service Team
I am blown away by this fantastic company
I am blown away by this company. The customer service was wonderful. They got back to me and were so kind and polite. I had a question about my order. When my items arrived, I was thrilled to see that they were better than they look online. So many times I order things and get them and I am disappointed. I ordered the jersey shirts. They are absolutely gorgeous. The colors and the fit. They run on the large side. I got a small and they are absolutely gorgeous. And fit perfectly.
14 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear customer,
Thank you so much for your incredibly kind words! 😊
We’re thrilled you love your jersey shirts — and that they exceeded your expectations in color, fit, and quality! So glad the small worked perfectly
Thanks again for trusting us — you just made our day! 💙👕
Best regards,
Tokyo-Tiger Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.