Tokyo-Tiger Reviews 1,550

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,038 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, highlighting the excellent fabric and print quality, and how well items wash. Many people appreciate the unique and vibrant designs, finding them comfortable and stylish. Reviewers are also very satisfied with the customer service, noting the helpfulness and quick responses from the support team, especially when addressing issues or providing updates. However, some customers experienced issues with order and delivery times, with some orders taking longer than expected. There are also mentions of sizing discrepancies, with some finding items run small compared to standard sizes, and a few people reported that the quality of certain items, particularly prints, was not as durable as anticipated, fading after washing.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Many customers praise the beautiful... See more

Quality

Users describe positive interactions with quality. Many customers praise the beautiful quality of items,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction, praising... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers experienced fast delivery,... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers praise the excellent and responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Designs and shirt quality are terrific, no doubt about that at all. The order did take longer than I expected though and at the three-week mark I'd still only received an order confirmation but no oth... See more

Company replied

Rated 4 out of 5 stars

The designs on the long-sleeved t-shirts are gorgeous. But the quality of the one with the blue cat isn't great and it already faded after the first wash… I usually avoid buying clothes from China bec... See more

Company replied

Rated 3 out of 5 stars

The designs look great but I don’t love the stiff plasticky feel of them. The t-shirts are reasonable quality, soft though a little thin. Website design could be better. It would be much easier if... See more

Company replied

Rated 5 out of 5 stars

The items are all great quality and the VIP WhatsApp service which trouble shoots allows you to contact someone directly with no waiting on a phone or for an email. The replacement service for items t... See more

Company replied


Company details

Written by the company

Satisfy everyone's love of Japanese culture Tokyo-Tiger brings Japanese culture to your doorstep,no matter where you are in the word.It offers a wide selection of beautiful Japanese-styled design that bring honor to all who wear it.The styles from Japan are probably the most popular for graphic clothing. Our mission is to create impressive, unique designs that bring pride and happiness in owning them. No matter if you are a fan of game and food or something more traditional like the Ukiyo-e, you can always find something you like. Offering you things that only the Japanese aesthetic has the power to create.A collection where we wanted to mix all that Japan can offer us in terms of unique things. Between culture or art, any fan of Japanese styles will be able to find a graphic tshirts that suits them. By offering you quality products, affordable shipping and impeccable service, we want to help you discover Japan and its unique culture. Thank you for choosing Tokyo-Tiger. We appreciate your support and hope you enjoy our products as much as we enjoy creating them.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

i'm in love with my jersey

i'm in love with my jersey. going to buy more. sick af/10

16 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Yesss! 😍🔥
We’re absolutely stoked you’re in love with your jersey—and “sick af/10” might be the best review we’ve ever gotten! 🙌
Can’t wait to see what you grab next. Thanks for the hype and your support—you’re legendary! 💯✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Good experience

Website was easy use and when my product arrive the quality was great. Mesh Material was lovely and soft and washed really well. Delivery took a while but that's understandable as it's not from the UK.

16 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your kind and thoughtful review! 😊
We’re thrilled you found our website easy to use and loved the quality of your product—especially the soft, breathable mesh material that holds up well even after washing. That’s exactly what we aim for!
And thank you for your understanding about the delivery time—since we ship internationally, it can take a little longer, but we truly appreciate your patience.
So glad you’re happy with your order—and we’d be delighted to welcome you back anytime! 🙌✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

A well made T-shirt

15 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you! 😊
So glad you’re happy with your T-shirt — quality and comfort are what we aim for! 🙌👕

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Love the shirt

Love the shirt! So comfy and it came quickly! Thank you!

12 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

You're so welcome! 😊
Thrilled you love your shirt — comfy, quick delivery, and a happy you? That’s our goal! 🙌👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Great products

Great products. Excellent delivery times. Definatly be again for 2n, 3rd and 4th orders

9 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re thrilled you’re loving the products and the speedy delivery — and even more excited to be your go-to for order #2, #3, and beyond! 🙌👕✨
See you soon!

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Great design, simple order, fast delivery

Great design, simple order, fast delivery.

9 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you! 😊
So glad you loved the design, found ordering easy, and got your package quickly — we really appreciate your support! 🙌👕

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

I love Tigerjeo so much because…

I love Tigerjeo so much because everything about him just makes me happy. I really like his clothes too—his style is always so nice and it suits him perfectly. The way he dresses makes him stand out and shows his personality, and I honestly admire that a lot. Whenever I think about him, it puts me in a good mood, and the little things, like his clothes and how confident he looks in them, just make me like him even more.

29 January 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

So glad to bring you joy! 😊
Confidence, personality, and great clothes really are the perfect combo — thanks for sharing your sweet words! 💙

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

The item's delivery was very quick and…

The item's delivery was very quick and i could watch it during the transit. I received the package while we were in public holiday in my country! I'm very happy with the product quality and it's really the same as the picture was showing it. It suits me perfectly ! I'm very satisfied!

6 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your wonderful feedback! 😊
We’re thrilled your order arrived quickly—even during a public holiday—and that the product matched the photo perfectly and fits you just right!
Your satisfaction means the world to us. Thanks again for trusting us! 🙌👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

I am blown away by this fantastic company

I am blown away by this company. The customer service was wonderful. They got back to me and were so kind and polite. I had a question about my order. When my items arrived, I was thrilled to see that they were better than they look online. So many times I order things and get them and I am disappointed. I ordered the jersey shirts. They are absolutely gorgeous. The colors and the fit. They run on the large side. I got a small and they are absolutely gorgeous. And fit perfectly.

14 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your incredibly kind words! 😊
We’re thrilled you love your jersey shirts — and that they exceeded your expectations in color, fit, and quality! So glad the small worked perfectly
Thanks again for trusting us — you just made our day! 💙👕

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

My Cardigan is great

1 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

So glad you love your cardigan — thank you! 😊✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Great quality and interesting designs

Great quality and interesting designs. I typically don’t get comments, but did so multiple times while wearing this sweatshirt. It’s cool

14 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

That’s awesome — thank you! 😎
We’re thrilled the sweatshirt turned heads and sparked compliments. Great to hear you’re loving both the quality and the design! 💯

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

High quality

High quality, beautiful, funny. [EDIT : Forgot to mention : & very Cute !]

14 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you! So glad you’re loving the quality, style, and humor — that’s exactly what we aim for! 😊👕

Best regards,
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

Manufactured in China, but great quality and cool designs

Let's go ahead address the tiger in the room. The product is made and shipped from China. The fabric/make feels a bit like the higher end of the cheap clothing retailers... that said, the designs are amazing, shipping faster than I expected for a FB ad, and regardless of where the designers are situated (In Japan or elsewhere) I'm actually pretty happy with the shirts I got. (The baseball jerseys... although I think y'all need to clarify on the site that, they're in that kind of cut/style) They breath well enough for me to make them one of my go-to shirts here in the heat of a southern USA summer. I'm probably going to get a few more, haha. (To Tokyotiger, y'all need to look into making Hockey style jerseys)

14 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thanks so much for your honest and thoughtful feedback — we really appreciate it! 😊
We’re thrilled you’re loving the designs, breathability, and fit (especially in that Southern heat!), and totally hear you on clarifying the jersey cut upfront. Also… hockey-style jerseys? Noted — and filed under “very cool idea”! 🏒
Thanks again for giving us a try — and for seeing past the “tiger in the room” to the heart of what we’re building. More shirts (and maybe jerseys!) coming your way soon! 🙌🐯

Best regards,
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

Bloom and Fate mesh jersey

Whilst the Bloom and Fate mesh jersey is good quality, the design and printing is not as sharp and colourful as the listing would suggest. Slightly disappointed and wouldn't buy another.

10 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you for your honest feedback — we truly appreciate you taking the time to share your experience.
We’re sorry the print on your Bloom and Fate jersey didn’t meet the vibrancy and sharpness shown in the listing; that’s not the standard we aim for, and we’ll pass this along to our production team right away.
While we’re glad the quality of the mesh fabric met expectations, we understand your disappointment and respect your decision. If you’re open to it, we’d still love the chance to make it right — just reach out anytime. customer@tokyo-tiger.com
Thanks again for your support and candor. 🙏

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Not disappointed with product

Good company and quality products!
You will be happy in dealing with them.

12 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re thrilled you’re happy with both our products and service — that’s exactly what we strive for! 🙌👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Well made

Well made, great quality fabric.

14 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you! So glad you’re loving the quality and craftsmanship — really appreciate your support! 😊👕

Best regards,
Tokyo-Tiger Customer Service Team

Rated 1 out of 5 stars

Never got my product

Never got my product. It took forever to get here. The delivery guy never knocked. I was inside the whole time. By the time I got the late update that it had been “delivered,” it had already been stolen. Don’t order if you don’t have a secure place for deliveries. Once they get their money, they don’t care about making sure it gets to you.

22 March 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

We’re truly heartbroken to hear your package was stolen — that’s an incredibly frustrating and upsetting experience, and we sincerely apologize.
Please know: we absolutely care, and we never consider an order “done” just because it’s marked delivered. Customer safety and satisfaction are at the core of everything we do.
Could you please reach out to us directly at customer@tokyo-tiger.com with your order number? We’ll make this right — no hassle, no delay.
Thank you for holding us accountable. We’re committed to doing better, including exploring safer delivery options for all customers.

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Love the Mesh Jerseys

I really enjoyed each of the 4 mesh jerseys I got. My mom really liked them too. She immediately wanted to borrow one. I showed her the site and she bought 2 mesh jerseys for herself.

2 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

That’s amazing — thank you so much! 😊
We’re so happy you and your mom are loving the mesh jerseys (and that they passed the ultimate test: instant borrow-worthy status! 👀).
Welcome to your mom—and thanks for sharing the love! 💙

Best regards,
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

Can’t contact them to sort out problem…

Sorted problem with order and had no hesitation in sending out replacements, nice quality t shirts, only drawback is don’t expect them to be delivered in couple of days as they are sent from china.

13 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Our customer service email address is working normally, but your email may have been blocked by a spam filter or bounced due to an error. To ensure we can contact you immediately: Please try resending your email (please double-check the address), or reply directly here with your order number or the email address you used to place your order. We will investigate immediately.

If your order is not showing up in our system, it may be due to a problem in the checkout process (e.g., payment not being fully processed), but we are committed to helping you resolve the issue—you won't be left uninformed.
We take every customer's feedback seriously and are dedicated to assisting you. Thank you for giving us the opportunity to address our shortcomings.

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

OMG .. FUN !!!

Omg.. I already bought 4 jerseys... so comfortable.. light and easy to wear on hot days.... great designs !!! I think im officially addicted !!! Love them !!!!!

13 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

OMG, we’re absolutely thrilled to hear that — and honored to be your jersey addiction! 😍
So happy you’re loving the comfort, breathability, and designs… four jerseys and counting?! You’re officially part of the squad! 💙
Thank you for your amazing support — wear them proud! 🏃‍♀️☀️

Best regards,
Tokyo-Tiger Customer Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look