Tokyo-Tiger Reviews 1,539

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 989 reviews, reviewers had a great experience with this company. Customers are really happy with the products, highlighting the excellent quality of the items, including the fabric and print. Many people appreciate the vibrant designs and comfortable fit, often noting that the products look even better in person. The customer service is frequently praised for being responsive and helpful, with some individuals specifically mentioning positive interactions with staff members. However, some customers experienced issues with order and delivery times, finding them longer than expected or encountering difficulties with tracking. A few people also noted inconsistencies in product quality, with some items fading after washing or having poor print quality. Sizing was another concern for some, as items occasionally ran smaller than anticipated, and a minority of reviewers expressed dissatisfaction with the customer service they received.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the quality,... See more

Quality

Clients share positive opinions on quality, with many praising the terrific designs, vibrant colors, and... See more

Order

Users describe ambiguous interactions with order. Many customers express satisfaction, praising excellent... See more

Delivery service

Customers had ambiguous experiences with delivery services. While many reviewers praised fast shipping, with... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers praise the excellent and responsive customer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Designs and shirt quality are terrific, no doubt about that at all. The order did take longer than I expected though and at the three-week mark I'd still only received an order confirmation but no oth... See more

Company replied

Rated 4 out of 5 stars

The designs on the long-sleeved t-shirts are gorgeous. But the quality of the one with the blue cat isn't great and it already faded after the first wash… I usually avoid buying clothes from China bec... See more

Company replied

Rated 5 out of 5 stars

Love the clothing. Comfortable and stylish. Miranda and Summer have been very helpful in customer support and respond very quickly. Only note would be to order one size up if you’re an American adu... See more

Company replied

Rated 5 out of 5 stars

The items are all great quality and the VIP WhatsApp service which trouble shoots allows you to contact someone directly with no waiting on a phone or for an email. The replacement service for items t... See more

Company replied


Company details

Written by the company

Satisfy everyone's love of Japanese culture Tokyo-Tiger brings Japanese culture to your doorstep,no matter where you are in the word.It offers a wide selection of beautiful Japanese-styled design that bring honor to all who wear it.The styles from Japan are probably the most popular for graphic clothing. Our mission is to create impressive, unique designs that bring pride and happiness in owning them. No matter if you are a fan of game and food or something more traditional like the Ukiyo-e, you can always find something you like. Offering you things that only the Japanese aesthetic has the power to create.A collection where we wanted to mix all that Japan can offer us in terms of unique things. Between culture or art, any fan of Japanese styles will be able to find a graphic tshirts that suits them. By offering you quality products, affordable shipping and impeccable service, we want to help you discover Japan and its unique culture. Thank you for choosing Tokyo-Tiger. We appreciate your support and hope you enjoy our products as much as we enjoy creating them.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
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Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I absolutely love this T-shirt

I absolutely love this T-shirt! The design and print are beautiful, and the quality of the material feels really nice and comfortable. You can tell it’s well made, and it looks even better in person. I’m very happy with my online purchase from Tokyo-Tiger and I would definitely recommend it!

11 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Wow — thank you so much! 😊❤️
We’re absolutely thrilled to hear how much you love your T-shirt—the design, print, comfort, and quality all hitting the mark means the world to us.
Knowing it looks even better in person? That’s the best compliment! 🐯
Thank you for your kind words, your trust in shopping with us online, and for recommending Tokyo Tiger. We’re honored to have you as part of our community!
Wear it proudly—and shop with confidence anytime! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

So far GREAT

So far GREAT! I have placed two orders, for different things and they arrive fairly quickly. Their Customer Service is excellent, as I bought the wrong size and they sorted it out quickly. The quality of the merchandise seems good. My grandsons loved the tee shirts I sent them.

11 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

That’s absolutely wonderful to hear — thank you! 😊
We’re so happy your two orders arrived quickly, the customer service experience was smooth (especially with the size swap!), and—most importantly—that your grandsons loved their tees! 🧒👕❤️
Knowing the quality met your expectations and that you’d trust us again means everything to us.
Thanks for being such a thoughtful shopper—and for sharing Tokyo Tiger love across generations! 💛
We’re always here whenever you’re ready for your next order! ✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 2 out of 5 stars

Print gone after washing

I've purchased 4 tees, and one of them just lost the print entirely after the 1st wash at 40 degrees. Would be happy to get a refund please.

5 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Oh no — we’re so sorry to hear one of your tees lost its print after just one wash! That’s definitely not the quality we stand for.
To help us resolve this quickly, could you please:
Email us at customer@tokyo-tiger.com with:
• Your order number
• A photo of the affected T-shirt (so we can review the issue)
As soon as we receive your message, we’ll process it asap.
Thank you for giving us the chance to make it right!

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Mesh Jerseys - Amazing but size up 2 sizes.

As other people have noted, the mesh jerseys run small. Size up 2 sizes. That being said, they are of amazing quality for the cost. The material feels great, the colors are just as you see on the site. The customer service is friendly and accommodating. You must also be patient, but it's definitely worth the wait

10 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much for your thoughtful and helpful review! 😊
We really appreciate you confirming what others have shared—mesh jerseys do run small, and sizing up (even by 2 sizes!) is a great tip for anyone shopping.
We’re thrilled you love the quality, fabric feel, and true-to-photo colors, and that our customer service team was able to support you well. And thank you for your patience—you’re absolutely right: it’s worth the wait! 💛
Thanks again for trusting Tokyo Tiger and for helping fellow fans shop with confidence! 🐯👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 3 out of 5 stars

When you order make sure you get sizes right…

When you order make sure you get sizes 1 or 2x larger. They have jerseys kinda small. Also make sure to check the size three times before pulling the trigger on your order. I clicked the add to cart icon on the photo and it defaulted to and XS. I'm a 2XL and if I had not realized I needed at least one size up, I would've had to given my entire shipment away. Because when things are shipped from overseas you are S outta luck if it don't fit.

22 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much for sharing such honest and helpful feedback! Please double-check your size selection before checkout! As you noticed, if you don't actively select a size, clicking the "Add to Cart" button on the product image sometimes defaults to XS, especially on mobile devices or cached pages.
We're glad you noticed this issue in time—and even more so that you didn't abandon your entire order! However, we apologize for the size issue you received. Please contact us and we will handle it as soon as possible. customer@tokyo-tiger.com
We will continue to work hard to make the size information clearer and more concise, and we sincerely thank you for helping other customers avoid the same problem.
Thank you again for your support, patience, and valuable suggestions!

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

I bought 3 as gifts to my children…

I bought 3 as gifts to my children (adults & teen) and they loved them! The fabric is very light but it’s easy to layer it over a long sleeved top or wear it as it is. Will probably purchase more as there were so many designs to choose from!

15 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

That’s so wonderful to hear — thank you! 😊
We’re absolutely delighted that your adult and teen kids loved their gifts! 🎁👕
And you’re spot-on: our tees are designed with a light, breathable fabric that’s perfect for wearing solo or layering—super versatile for any season or style.
With so many designs to choose from, we totally get why you’d want to come back for more! 💛
Thanks for sharing Tokyo Tiger with your family—and for your kind words. We can’t wait to see which designs you pick next! ✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Realy solid performers with a twist

The quality of the garments is very good.
The delivery is timley and the content always accurate.
I have bought these for friends and family and every one loves them.

11 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much for your kind words! 😊
We’re thrilled to hear you’re happy with the quality, timely delivery, and accuracy of your orders—and even better that your friends and family love their gifts too! 🎁👕
That’s the best kind of compliment. Thanks for trusting Tokyo Tiger, and we look forward to serving you again soon! 💛✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Got a pair of shorts and two mesh…

Got a pair of shorts and two mesh jerseys. They are light weight and perfect to wear at the beach or pool setting. I love the material. Will buy again in the future

10 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much for your wonderful review! 😊
We’re thrilled to hear you love the quality, fit, and feel of your shorts and mesh jerseys—and that they’re perfect for beach or pool days! 🌴☀️Thanks for trusting us with your order—and we can’t wait to welcome you back for your next purchase! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Package came 2 days late but who cares…

Package came 2 days late but who cares because the shirts/jersey’s I got are amazing! Great fit and look amazing. Very happy with my purchase and I 100% will be buying from this company AGAIN!!!!!

10 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much for your wonderful review! 🥳
We’re a little sorry your package arrived two days late, but we’re absolutely thrilled you love your shirts and jerseys so much! It makes us happy to hear they fit perfectly and look fantastic.
We really appreciate your love and support, and we’re super excited that you’ll definitely shop with us again! Can’t wait to serve you next time 😊
Best regards,
Tokyo-Tiger Customer Service Team

Rated 1 out of 5 stars

All the links i have tried to get to…

All the links i have tried to get to this shop to get the 'I need to say weird shit or I'll die' t-shirt it fails. It says not found, so I tried to get there through goggle search and still no such shop. Why is this?

10 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,


So sorry for the trouble you’re having accessing our shop and that specific t-shirt! 😔
To help us check and fix this issue for you quickly, could you please send us a private message? Kindly share which link or entry you clicked, and also attach a screenshot of the “not found” error page.
Once we get these details, we’ll look into the problem right away and guide you to access the store and the t-shirt smoothly. Thank you so much for your patience!

Best regards,
Tokyo-Tiger Customer Service Team

Rated 3 out of 5 stars

Beautiful designs but subpar quality

I bought 2 shirts. Beautiful designs but material feels very thin and cheap. I was disappointed with the craftsmanship, with uncut threads and uneven stitching. I was hoping to wear these shirts outside, but I cannot.

10 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much for your honest feedback, and we are truly sorry to hear your purchase didn’t live up to your expectations.
We feel really disappointed to know the shirts have thin, cheap-feeling material, loose threads and uneven stitching, and that you can’t wear them out as you planned. This is absolutely not the quality we aim to provide, and we sincerely apologize for letting you down.
We really want to make this right for you. Could you please share your email address, full name or approximate order date so we can locate your order? Once we find it, we will check the issue carefully and offer you a proper resolution straight away.
We highly value your experience and hope we still have a chance to fix this problem for you.
Best regards,
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

I bought 2 tops

I bought 2 tops. Both are excellent prints. I got 3xl & i'm a size xl/ xxl. I am average size & like oversize look. There needs to be bigger sizes 4xl up through 6xl or more. Sleeves need to be a slight bit longer for the fit/ look.

9 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much for your valuable feedback! 😊
We’re delighted you love the print quality of both tops. It’s great to know the 3XL gives you the perfect oversized look for your usual XL/XXL size.
We totally agree with your suggestions — we’ll pass your request directly to our product team to develop more extended sizes from 4XL up to 6XL and adjust the sleeve length slightly for a better overall fit and style.
We really appreciate you sharing these helpful tips to help us improve our sizing and design. Thank you again for your support!

Best regards,
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

Designs and shirt quality are terrific

Designs and shirt quality are terrific, no doubt about that at all. The order did take longer than I expected though and at the three-week mark I'd still only received an order confirmation but no other update. Maybe an annolomy. But def love their gear and will order again.

7 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much for your kind and honest review! 💛
We’re absolutely thrilled you love our designs and shirt quality—that means so much to us. We’re really sorry your order took longer than expected, and we apologize for the lack of shipping updates at the three-week mark with only an order confirmation received.
We truly appreciate your understanding, and we’ll work harder to improve our tracking and update notifications moving forward.
So happy to hear you still love our gear and plan to order again! We can’t wait to serve you next time.

Best regards,
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

So the jersey took forever to get here…

So the jersey took forever to get here through customs. But it did show up and it is nice and looks as the picture portrayed. The onky issue is a 5xl is not a 5xl. Im a bigger guy but I wear 4xl usually and the 5xl is tiny. I did talk to support and were working on a fix.

1 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much for your honest and thoughtful review! 🙏
We’re really sorry your jersey was held up for so long in customs, but we’re glad it finally arrived and matches the description perfectly.
We completely understand your frustration with the sizing issue. It’s definitely disappointing that the 5XL runs way too small, especially since you normally wear a 4XL. Thank you for reaching out to our support team, and we’re committed to getting this properly sorted out for you.
We’ll also forward your feedback to our product team to adjust our plus-size standards, so the sizing fits true to size for larger body types moving forward.
We truly appreciate your patience and understanding!

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Good quality

Easy to use website. Great quality product too. T-shirt material was lovely and thick, and washes well

24 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much for your kind review! 😊
We’re thrilled you find our website easy to use and love the great quality of your T-shirt. It makes us happy to hear the material is nice and thick, and that it washes really well too.
We truly appreciate your support and hope to see you shop with us again soon!
Best regards,
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

The product fits well and seems of good…

The product fits well and seems of good quality after a first wash. Delivery is faster than I thought, given its origin. The PayPal payment is a plus in terms of security.
Satisfied with my purchase!

4 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,


Thank you so much for your lovely review! 😊
We’re delighted to hear the product fits perfectly and holds up great even after the first wash. It’s wonderful that your delivery arrived faster than expected, and we’re glad you appreciate the secure PayPal payment option as well.
Really happy you’re fully satisfied with your purchase! We hope to welcome you back again soon.
Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

The first 2 shirts I got didn’t fit me…

The first 2 shirts I got didn’t fit me correctly and I was unhappy about it but the team got back to me right away when I was emailing them and they were able to fix everything for me (Miranda, Vivi, Wesley, and ending it with Takaki). I just received my new shirts and they fit perfectly. I LOVE them. Thank you so sooo much! It delivered pretty fast too. The quality is great. A bit on the thinner side for the jerseys but definitely airy. So that’s nice.

7 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much for this wonderful and heartfelt review! 💛
We’re truly sorry your first two shirts didn’t fit well at first, but we’re so glad our team—Miranda, Vivi, Wesley, and Takaki—replied promptly and sorted everything out for you perfectly.
It makes us incredibly happy to hear the new shirts fit you flawlessly, arrived quickly, and that you love the great quality. We totally agree the jerseys are lightweight and nicely airy for comfortable everyday wear.
Thank you again for your patience and kind support. We absolutely love having you as a customer and can’t wait to assist you again soon! 😊

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Good quality and very beautiful clothes

7 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much! 😊
We're thrilled to hear you love the quality and design—your kind words truly mean a lot to us!
Thanks for supporting Tokyo Tiger. Happy wearing! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Mesh Jersey

Love the product, my order was shipped and received quickly! Great patterns and accurate sizing.

17 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much! 😊
We’re so happy to hear you love the product—great patterns, accurate sizing, and fast shipping? That’s music to our ears! 🎶
Thanks for your support and trust in Tokyo Tiger. Enjoy every wear! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

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