Tokyo-Tiger Reviews 1,539

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 989 reviews, reviewers had a great experience with this company. Customers are really happy with the products, highlighting the excellent quality of the items, including the fabric and print. Many people appreciate the vibrant designs and comfortable fit, often noting that the products look even better in person. The customer service is frequently praised for being responsive and helpful, with some individuals specifically mentioning positive interactions with staff members. However, some customers experienced issues with order and delivery times, finding them longer than expected or encountering difficulties with tracking. A few people also noted inconsistencies in product quality, with some items fading after washing or having poor print quality. Sizing was another concern for some, as items occasionally ran smaller than anticipated, and a minority of reviewers expressed dissatisfaction with the customer service they received.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the quality,... See more

Quality

Clients share positive opinions on quality, with many praising the terrific designs, vibrant colors, and... See more

Order

Users describe ambiguous interactions with order. Many customers express satisfaction, praising excellent... See more

Delivery service

Customers had ambiguous experiences with delivery services. While many reviewers praised fast shipping, with... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers praise the excellent and responsive customer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Designs and shirt quality are terrific, no doubt about that at all. The order did take longer than I expected though and at the three-week mark I'd still only received an order confirmation but no oth... See more

Company replied

Rated 4 out of 5 stars

The designs on the long-sleeved t-shirts are gorgeous. But the quality of the one with the blue cat isn't great and it already faded after the first wash… I usually avoid buying clothes from China bec... See more

Company replied

Rated 5 out of 5 stars

Love the clothing. Comfortable and stylish. Miranda and Summer have been very helpful in customer support and respond very quickly. Only note would be to order one size up if you’re an American adu... See more

Company replied

Rated 5 out of 5 stars

The items are all great quality and the VIP WhatsApp service which trouble shoots allows you to contact someone directly with no waiting on a phone or for an email. The replacement service for items t... See more

Company replied


Company details

Written by the company

Satisfy everyone's love of Japanese culture Tokyo-Tiger brings Japanese culture to your doorstep,no matter where you are in the word.It offers a wide selection of beautiful Japanese-styled design that bring honor to all who wear it.The styles from Japan are probably the most popular for graphic clothing. Our mission is to create impressive, unique designs that bring pride and happiness in owning them. No matter if you are a fan of game and food or something more traditional like the Ukiyo-e, you can always find something you like. Offering you things that only the Japanese aesthetic has the power to create.A collection where we wanted to mix all that Japan can offer us in terms of unique things. Between culture or art, any fan of Japanese styles will be able to find a graphic tshirts that suits them. By offering you quality products, affordable shipping and impeccable service, we want to help you discover Japan and its unique culture. Thank you for choosing Tokyo-Tiger. We appreciate your support and hope you enjoy our products as much as we enjoy creating them.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
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Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Really happy with the hoodies really…

Really happy with the hoodies really comfortable still great after a wash Much better quality than I was imagining great fit and great communication from the company too!

1 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

That’s wonderful to hear — thank you! 😊
We’re so glad your hoodies are comfortable, durable after washing, and exceeded your expectations in both quality and fit! And thank you for noticing our communication efforts — we truly care about keeping you in the loop.
Thanks for your support — wear them cozy! 💛🧥✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Best!!

Best!!! Domo Origato :D

12 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

You're the best too! 😊
Domo arigatō gozaimasu — and thank YOU for your support! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Good T-shirt

Thank for all

13 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much! 😊
We truly appreciate your support — and your kindness. 💛✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Good quality

Good quality , order arrived on time.

8 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much! 😊
We’re glad you’re happy with the quality and that your order arrived right on time.
Thanks for choosing Tokyo Tiger — wear it well! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Very happy with my clothes good quality…

Very happy with my clothes good quality and great communication with Takaki! Thanks !I hope to do some more business soon !

30 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

That’s wonderful to hear — thank you! 😊
We’re so glad you’re happy with your order and that Takaki was able to provide great support. We’ll be sure to pass along your kind words!
Thanks for your trust, and we truly look forward to serving you again soon! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Great sizes matched with great products…

Great sizes matched with great products and that all packed in great service and speedy delivery! I look forward to my next order!

12 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much! 😊
We’re thrilled everything hit the mark — great fit, great quality, great service, and speedy delivery to top it off!
Can’t wait to welcome your next order. Thanks for trusting Tokyo Tiger! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Easy to order

Easy to order, delivery was fast and the quality is excellent.

7 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much! 😊
We’re so glad your experience was smooth from start to finish — easy ordering, fast delivery, and excellent quality is exactly what we strive for!
Thanks for your support, and we hope to see you again soon! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Amazing company and products!

Thank you very much - great product and smooth delivery.

12 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

You're very welcome! 😊
Thank you for your kind words — we’re so happy you loved the product and that delivery went smoothly.
Thanks for choosing Tokyo Tiger! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 1 out of 5 stars

I ordered two jerseys after my first…

I ordered two jerseys after my first order and they never arrived. Package said delivered and never showed up.

7 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

We’re so sorry to hear your package didn’t arrive — that’s incredibly frustrating, and we’re here to help right away.
To look into this immediately, could you please reply with:
Your order number
Your full shipping address (in case there was a delivery error)
Once we have those details, we’ll:
• Contact the carrier to trace the package
• Investigate whether it was misdelivered or lost
• Either resend your jerseys or issue a full refund — whichever you prefer
Please send your info to customer@tokyo-tiger.com, and we’ll prioritize your case.
Thank you for your patience, and again, our sincere apologies for this experience.

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

The shirts I bought are well made and…

The shirts I bought are well made and very funny. Shipping took a while but it was worth it.

1 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much! 😊
We’re thrilled you love the quality and humor of your shirts — that’s exactly what we aim for! And while shipping took a little longer than ideal, we’re so glad you feel it was worth the wait.
Thanks for your patience and support — wear those funny tees with pride! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

I love the cardigans

I love the cardigans! Great material! Great service! I’ll be sure to shop here again🤙🏽

12 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

That’s awesome — thank you! 😊
We’re so happy you’re loving your cardigans, the quality of the material, and your experience with us overall!
Can’t wait to welcome you back for your next cozy (or stylish!) pick. Thanks for the love 🤙🏽💛✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 1 out of 5 stars

Poor clothing I regret to buy this…

Poor clothing I regret to buy this product

12 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

We’re truly sorry to hear you’re unhappy with your order — that’s not the experience we want for any of our customers.
To make this right, could you please reply to our email or contact us directly at customer@tokyo-tiger.com with:
• Your order number
• A brief note about what disappointed you (e.g., fabric, fit, stitching, etc.)
• Whether you’d prefer a refund or replacement
We’ll respond right away and take full responsibility.
Thank you for giving us a chance to fix this.

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Takaki was great with updating me on my…

Takaki was great with updating me on my order. And keeping me informed on what processes my shirts were in. I ordered multiple mesh t shirts and they're super comfy and well made.

12 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

That’s so wonderful to hear — thank you! 😊
We’re thrilled your mesh tees are comfy, well-made, and living up to expectations! And a huge thank you for the shoutout to Takaki — we’ll be sure to pass along your kind words. He (and we!) truly believe you deserve to know exactly where your order is every step of the way.
Thanks for trusting Tokyo Tiger with your style. Wear them proud — and shop with joy anytime! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

I absolutely love these clothes

I absolutely love these clothes. I purchased 10 tops, (6 jersey and 4 cotton T). I have never had so many compliments about my clothes, I love the quirkiness of them and the slogans raise a smile, my favourite is ‘a woman of a certain rage’, being 46 peri-menopausal, this is me to a tee! (No pun intended). They’re comfy, cool and colorful.

1 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Wow — thank you for this absolutely glorious review! 😍
We’re over the moon that you’re loving your 10 tops (6 jerseys + 4 cotton tees—what a perfect combo!) and that they’ve been turning heads with so many compliments! 🌈👕
And oh, we adore that “A Woman of a Certain Rage” speaks to you so perfectly—fierce, funny, and unapologetically real. That’s exactly the spirit we design for! 💪❤️
So glad they’re comfy, cool, colorful, and full of personality—just like you.
Thank you for celebrating your peri-menopausal power with Tokyo Tiger. You’re amazing, and we’re honored to dress your vibe! 💛✨
P.S. No pun intended… but we’ll take it! 😉

Best regards,
Tokyo-Tiger Customer Service Team

Rated 3 out of 5 stars

Look great but don’t feel as good

The designs look great but I don’t love the stiff plasticky feel of them. The t-shirts are reasonable quality, soft though a little thin.
Website design could be better. It would be much easier if you could browse the designs then choose what style and colour shirt you want.
Communication was a bit lacking too. Got an order confirmation but then nothing until my delivery arrived.

29 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much for your honest and thoughtful feedback—we truly appreciate the time you took to share your experience.
Regarding the T-shirt fabric: Thank you for pointing out that it's soft but slightly thin—this helps us evaluate future fabric options.
customer@tokyo-tiger.com
We completely agree that browsing designs before choosing styles/colors provides a smoother user experience. However, that's how it is on our website. If convenient, could you please send us a screenshot so we can see the page you were viewing? Our website also sends order confirmations, shipping updates, etc., so please check your spam/junk mail folder.
We not only heard your feedback, but we took it very seriously. It helps us grow into a better brand and better serve customers like you.

Thank you again for your support and honesty.

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Mesh jersey came out great

Mesh jersey came out great. Love the design and especially the breathable feel on a hot day biking. Definitely will look to buy more awesome designs

22 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

That’s awesome—thank you! 😊
So glad your mesh jersey turned out great and that you’re loving the breathable, cool feel on hot bike rides 🚴‍♂️☀️. That’s exactly why we designed it!
And with so many fun designs in the lineup, we can’t wait for you to find your next favorite! 💛👕✨
Thanks for your support—and happy riding! 🐯

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Five stars!

Five stars!! Great quality, love the options. We have the jerseys (both kinds) and “ugly”sweaters, which are not ugly at all and are my favorite thing to wear. Already placed the order for my Christmas gifts.

4 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Wow — thank you for the five-star love! 🌟😊
We’re absolutely thrilled you’re loving both jersey stylesand our so-called “ugly” sweaters (which, let’s be honest, are secretly the coziest, most stylish holiday gems! 😄).
And how thoughtful of you to already get a jump on Christmas gifts—your loved ones are in for a treat! 🎁👕
Thanks for being part of the Tokyo Tiger family. We’re honored to dress your celebrations, big and small! 💛✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Is a good quality top

10 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you! 😊
We're so glad you're happy with the quality of your top — thanks for your support! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Good company

Good company, been ordering from them for a while. No real complaints.

11 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

That means so much — thank you! 😊
We’re truly grateful for your continued trust and support over time.
Knowing you’ve been ordering from us “for a while” and have no real complaints? That’s the kind of feedback that keeps us going! 💛
Here’s to many more great tees together! 🐯👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Love this tshirt such a cool design and…

Love this tshirt such a cool design and so comfy ❤️

8 May 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much! ❤️
We’re thrilled you love the design and how comfy it is—exactly what we aim for!
Thanks for your sweet words and support. Wear it with joy! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

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