While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Is Toky out of business? Registering on their website seems impossible. You'll get the message: "We’ll check the info you’ve provided for us, and you’ll be receiving an email to fully activate y... See more

Rated 1 out of 5 stars

Absolutely terrible customer support offered by this company. When you report something is wrong, they don't believe you. They try making you tired by making you perform multiples tests instead of loo... See more

Rated 1 out of 5 stars

There is no support at all, I tried to contact them several times to understand the reason why my business account was blocked. However, they never reply to me for weeks!

Rated 2 out of 5 stars

We tried several times to get a response from sales - they just don't reply. I wonder how you can do business with them...? So I would certainly be very hesitant to do business with Toky. I would ass... See more

Company details

  1. Call Center
  2. Telecommunications Service Provider
  3. Telephone Company

Information provided by various external sources

Toky is a full-featured Business Phone System that allows your customers and team to communicate efficiently, you just need a good internet connection. With virtual phone numbers from around the world, make yourself available no matter where your company is located. Integrate your CRM and business tools seamlessly, so you can call your customers with a single click and automatically log the details of every call. Take advantage of features such as call recordings, voicemails, SMS, Speech to text, WhatsApp Business, Call Monitoring and Multi-level IVR with affordable rates and proven reliability.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great platform!

Great platform! What I liked most were the cost, features, integrations, and app. We were able to finally get rid of our office phones. If you decided to go with Toky you won't be disappointed.

12 November 2020
Unprompted review
Rated 5 out of 5 stars

Gustavo is world class customer service at Toky

I wanted to shout out Gustavo of Toky customer support!

He is world class customer support.

I threw him curve ball after curve ball of issues that frankly I don't think he could have helped with and over a long single session of chat, but over multiple accounts (LOL).

He was kind, patient, helpful... and in the end he even pulled some magic out of his hat and did some things I didn't even think possible.

He alone makes me want to continue to be a customer of Toky.

Thank you Gustavo! We need more Gustavos in the world.

30 October 2020
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful support

The Toky support team (especially Arjan) are always on hand to help with any problems that arise and make sure that they are resolved in a timely manner. Overall, I'm really happy with the service provided and already benefitting from new features they are developing!

30 October 2020
Unprompted review
Rated 5 out of 5 stars

Toky support team is the best support…

Toky support team is the best support team ever.

These guys send a response in just seconds. Are always available for every customer.

I'd been testing other platforms and sometimes I have to wait to Monday to receive a response.

In toky, you receive answer immediately.

23 October 2020
Unprompted review
Rated 5 out of 5 stars

Easy of use

We use Toky for political meetings with 200 attendees that watch a live stream.

We use MyMeet.no as our speechlist and digital meeting software, and when a delegate needs to speak he adds himself to the speechlist in MyMeet, and the Toky operator sees that, and use the Toky excellent powerdialer.

Its easy to import the delegate data to Toky and easy to delete the data after meeting due to GDPR.

Overall Toky is perfect solution for our political meetings when people can`t meet each other.

28 September 2020
Unprompted review
Rated 5 out of 5 stars

BEST VOIP PROVIDER!!! HIGHLY RECOMMENDED!!

It's been more than 1 years I had been using toky for myself and my sales team. We all are happy with team of toky and their services. Toky really helped me to run my business in smooth way. I used it for international calls, sms, call recording and dealing with clients from overseas using local numbers and everything is so nice. the call quality, 24 hours support and amazing software to use which is so easy. I highly recommed toky to all the people . thank you so much for providing such a great services.

31 August 2020
Unprompted review
Show reviews in all languages. (43 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look