Due to unforseen circumstances, a friend of mine couldn't attend a show I had bought tickets for. I managed to sell the now extra ticket through Tixel. The process was very easy, didnt take long befor... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
First time user here!!! was super impressed with navigating the site. Tixel kept in contact and guided through the process. Super quick sale as concert was 2 days away, sold within 5 mins of posting.... See more
I was a bit wary as I’d never used Tixel before but have now sold and purchased tickets via Tixel and it was seamless. Just remember to turn off your auto purchase once you buy tickets if you still ha... See more
Really easy to set yourself up to purchase tickets automatically if they become available. Think it’s a fair way to do ticket resale and I managed to get a face value ticket for a gig I was desperate... See more
Company details
- #3 of 4 best companies in Event Ticket Seller
- #2 of 4 best companies in Event Technology Service
- #3 of 21 best companies in Online Marketplace
About Tixel
Written by the company
At Tixel, we’re on a mission to connect more fans with the live events they love. Our fan-first marketplace makes ticket buying and selling safe, simple, and fair; working to eliminate scams and inflated prices.DISCOVER TIXEL
Event organisers, promoters, and artists benefit from powerful tools that provide visibility into real-time demand and after-market trends, creating a seamless ticketing experience for everyone involved.
Backed by trust and transparency, we’re reshaping the live event industry—one unforgettable experience at a time.
Our Buyer Guarantee
The flexibility you crave with the protection you need
At Tixel, we’ve got your back with our Buyer Guarantee 🎟️💯.
Here’s how we keep things stress-free:
✅ Your tickets will arrive in time for the event.
✅ They’ll get you through the gates without a hitch.
✅ They’ll be exactly what you ordered.
If we can’t deliver on any of these promises, we’ll make it right with a full refund.
Because live events should be all about the good vibes, not the ticket drama. 🙌
Contact info
Melbourne, Australia
- support@tixel.com
- tixel.com
4.7
Excellent
6K reviews
Replied to 93% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I never miss a show that I want to see…
This site is the real deal. I never miss a show that I want to see any more. I'm quick to buy tickets, because I know that I can always sell them on Tixel if I can't go for whatever reason. The site is easy to use and I've never had a problem uploading tickets or getting my money afterwards. I've also bought tickets from Tixel and had no problems. I love that there's no price gouging.
3 April 2026
It was easy to sell our tickets
It was easy to sell our tickets. I liked how you told me what the average selling price was. That was helpful in knowing the current value. Thank you.
26 March 2026
Will definitely use again!
Unbelievably easy. Barely had to do anything - just forward the original email with the ticket attached direct to Tixel, name the price and sit back!
3 April 2026
Tixel is Godsend!!
It was my first time using Tixel, to get a ticket for Mel Robbins ' tour - that was a sold out one!- It was too easy to use, the response was immediately, the following messages and emails to ensure that I got the ticket made me feel safe. Thank you! I have recommended it to friends and family.
3 April 2026
Sceptical but very Happy
I was very sceptical about supplying so many personal details but a couple of work colleagues verified it was okay. I didn't want a high price for ticket I just didn't want to waste it.
I put the ticket price lower than what I paid but very happy when it sold within 30mins as the event was the next day. I received payment within the time frame & it was so easy
27 March 2026
Delighted
Delighted and amazed to have been able to easily navigate this platform, set up an account and sell some tickets at face value less than 24 hrs before the gig. Money came through a week later. I highly recommend.
26 March 2026
Fantastic platform
Great, easy to use platform with clear instructions for first time user
28 March 2026
A friend told me about Tixel and I’m…
A friend told me about Tixel and I’m grateful she did. Easy transaction and all sorted at getting my tickets sold and paid out .. highly recommend
2 April 2026
Used tixel twice now to sell spare…
Used tixel twice now to sell spare tickets and it’s been a super easy and safe option. No drama!
26 March 2026
Quick simple and easy comms.
Quick simple and easy comms.
Would prefer for higher demand tickets at short notice with a waitlist that the price could be more than 10%
2 April 2026
Easy to use and and got a great price…
Easy to use and and got a great price for my ticket
2 April 2026
Good platform to buy tickets from
Good platform to buy tickets from. Safe and easy to navigate.
2 April 2026
Tixel is great
I’ve had a great experience using Tixel. The tickets are always reasonably priced, and the platform makes it easy to find cheap deals without worrying about getting ripped off. Customer support is responsive and helpful, which gives extra peace of mind. Most importantly, the tickets are legit no scams, no stress. Definitely one of the safest and most reliable places to buy and sell tickets.
2 April 2026
Fantastic Resell Platform
Love how easy the it is to sell using Tixel. I was abit concern to start with as is my first time selling tickets and using Tixel but the platform is easy to use and transparent.
2 April 2026
Easy and Reliable!
I had a last minute family emergency, and was thrilled to have sold the ticket so easily. The funds arrived as expected. Great site!
31 March 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.