1st capsule was not great. Most items were not available in my size Appreciate customer service rescheduling another. Not sure that each session is taken into consideration to make the whole design... See more
Company replied
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Created with AI, based on recent reviews
TITLE is a personalized shopping & styling service. With the support of real stylists, TITLE helps you gain a quiet sense of confidence - knowing what suits you, why it works, and how to build outfits that feel right for your life. With a TITLE membership, you receive: 1. 28-day personalised style plan 2. Curated outfit recommendations tailored to your needs1-on-1 sessions with professional stylists 3. Fashion insights tailored to your preferences
United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Title App

Reply from Title App
Ivy was very helpful and put together a great outfit

Reply from Title App
Very informative, great examples, really appreciated and enjoyed the interaction. Now I have something to work with.

Reply from Title App
Then consultant Ivy in the styling session was extremely helpful. She came up with some clothing ideas that were innovative and refreshing. She went to a lot of trouble. I was confused with the app and still find it hard to locate some things on it. I am new to it, so it may just be me.

Reply from Title App

Reply from Title App
I like that there are options based on season or temperature related items. Living in Florida really narrows my choices, making the capsule choices easier to pick from.

Reply from Title App
Liked the ideas but would love to be able to click on item and see what other colors are available. I am seeing a lot of olive(avocado)green, not my fav color. But like the item. Please make app so we can see all available colors

Reply from Title App
This is a scam & is currently under investigation by Apple to remove the app from the App Store for not disclosing to patrons that there will be an ongoing monthly charge much higher than the one-off payment at checkout. The requirement is that apps must display what will be charged, when and for how long. This app buries the ongoing charge in the terms and conditions which are not displayed on the payment screen. Do not download or follow!
I contacted customer service to get the first (illegal) payment refunded and was told that it was in the terms and conditions. I have replied and explained the requirements for displaying charges for ‘in-app’ purchases. I have heard nothing back. Most of the communication is AI generated. I am also fairly sure most of the positive reviews on here are fake profiles. This company was previously the scam app ‘tailored box’ (this is the name that will still appear on your bank statement). STAY AWAY from Title, Lumi and Tailored Box!
Update 3 Feb 2026 from my original review & Title response - In response to your reply below, the Apple developer guidelines explain the below requirement & your app does not meet that criteria as is does not show the recurring subscriptions on the payment page for the initial $14.49 (ie. doesn’t clearly state that $49.99 will be deducted recurrently).
Also, your team processed the refund to my closed credit card. I explained the card was closed (because of the unauthorised transaction) and provided them with a PayPal link but they did not action this, and still processed the payment to the closed account which means I still don’t have a refund.. I have not received a response from the customer service team since.
Apple developer guidelines…
In addition to including links to your Terms of Service and Privacy Policy in your app and App Store metadata, the in-app sign-up screen needs to include:
The subscription name, duration, and the content or services provided during each subscription period
The billing amount, correctly localized for the territories and currencies where the subscription is available for purchase
A way for existing subscribers to sign in or restore purchases

Reply from Title App
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