1st capsule was not great. Most items were not available in my size Appreciate customer service rescheduling another. Not sure that each session is taken into consideration to make the whole design... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am loving the input and guidance. What I am not loving is the fact that the items I would like to order I cannot tell if they are inUSD or Australian dollars. I would also like to know where the si... See more
Company replied
Originally, I was very disappointed with my experience with Title Outfits. I felt I had been tricked into signing up for a service I did not want. And when I originally reached out for assistance in... See more
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Kiara, my stylist was very helpful and friendly. I loved the outfit she picked for me and will probably buy most of the items. Shoes are one thing I never buy online. As others have mentioned the... See more
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Company details
Written by the company
TITLE is a personalized shopping & styling service. With the support of real stylists, TITLE helps you gain a quiet sense of confidence - knowing what suits you, why it works, and how to build outfits that feel right for your life. With a TITLE membership, you receive: 1. 28-day personalised style plan 2. Curated outfit recommendations tailored to your needs1-on-1 sessions with professional stylists 3. Fashion insights tailored to your preferences
Contact info
United Kingdom
- title-app.co
4.0
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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The app is useless and no refunds
The app is useless. It starts with theory about the body shapes and what’s better for any shape but then proposes generic outfits. No personalisation. Most of outfits come from one brand , so you pay for their marketing. I cancelled my subscription on time and then removed the app, but I was still charged once, apparently something went wrong (???). Never again!
Second phase: They suggested to reach out and, after I did, they didn’t respond: great customer service
7 February 2026
Unprompted review
Reply from Title App
Dear Maria!
We’re truly sorry to hear about your experience.
We understand how frustrating it must have been to go through the body shape guidance and feel the outfit suggestions didn’t feel personalized, and the unexpected charge after canceling only adds to that frustration. We’d like to make this right and clarify what happened with your subscription.
Please reach out to us at customer.care@title-app.co, and our team will assist you promptly with a refund and any questions you have. Your feedback is invaluable and helps us improve our personalization so that the app better meets everyone’s needs.
Kind regards,
TITLE Team
It was fun and easy
It was fun and easy! I wanna go back and look at my choices and start shopping!
7 February 2026
Reply from Title App
Dear Valued Customer!
Thank you so much for sharing your experience!
We’re thrilled to hear you found it fun and easy to use. Being able to revisit your choices and explore them again is all part of the journey, and we’re glad you’re excited to start shopping.
Our goal is to make the process enjoyable and stress-free from start to finish. We truly appreciate your feedback and hope you continue to enjoy exploring your options.
Kind regards,
TITLE Team
Complete scam
Complete scam. I downloaded this app after clicking on an ad for an Amazon wardrobe capsule. It then took me to a quiz in the Dressly site and then eventually wanted me to download the Title Outfits app. As I navigated through this app, I knew I would not have the time for this and it was not what I was expecting so I preceded to cancel the subscription knowing I would be out $14.95 for the trial. I cancelled and then went on with life only to find out that a month later, they still charged me $44.99. I quickly sent an email reporting the issue and asking for a refund. What I got back was a denial and an argument. They denied that I cancelled the subscription and refused to issue a refund. When I searched online I found numerous complaints of the same. I’m very surprised to see the positive reviews on this site but look a little closer and you’ll see that each review is very similar. They mention the same people over and over in the same style of writing. Yep, fake reviews. Stay away from this app and any ad disguised as an Amazon Wardrobe Capsule. Already reported to PayPal and Apple Store and they are currently under investigation.
5 January 2026
Unprompted review
Reply from Title App
Dear Christy!
We’re very sorry to hear about your experience and understand how upsetting this situation feels.
We take concerns about billing, cancellations, and transparency extremely seriously, and we regret that this did not meet your expectations. We’d appreciate the opportunity to review your account details and clarify what may have gone wrong regarding the cancellation and charges.
Please contact our support team directly at customer.care@title-app.co so we can look into this thoroughly and work toward a resolution. Your feedback is important to us and helps us improve both our communication and processes.
Kind regards,
TITLE Team
I want a capsule wardrobe with pieces I…
I want a capsule wardrobe with pieces I already have
7 February 2026
Reply from Title App
Dear Susana!
Thank you for your feedback.
We understand that creating a capsule wardrobe using your existing pieces is important to you. Our team is constantly working to improve the app and provide more flexible, personalized styling options.
We appreciate your honesty and will take your comments into account as we enhance the experience. If you’d like to share more details or get further assistance, please contact us at customer.care@title-app.co.
Kind regards,
TITLE Team
Reply from Title App
Dear Lisa!
Thank you for your feedback!
We’re thrilled to hear that you found the experience both fun and educational. Our team works hard to make learning enjoyable and engaging for all users.
Your comments motivate us to keep improving and creating valuable experiences. We truly appreciate you taking the time to share your thoughts.
Kind regards,
TITLE Team
Fantastic!
7 February 2026
Reply from Title App
Dear Lisa!
Thank you for your feedback!
We’re thrilled to hear that you found our service fantastic. Our team works hard to provide a smooth, reliable, and enjoyable experience for all users.
Your comments motivate us to keep improving and delivering high-quality service. We truly appreciate you taking the time to share your experience.
Kind regards,
TITLE Team
Reply from Title App
Dear Shelly!
Thank you for sharing your honest feedback.
We’re sorry to hear that the options didn’t quite match your taste, and we understand how disappointing that can feel. Style is very personal, and your input helps us improve the variety and relevance of what we offer.
We have reached out to you with a solution via email (from customer.care@title-app.co), and kindly ask you to check the Inbox and/or Spam folder. We truly appreciate you taking the time to let us know, and we hope future updates feel more aligned with what you’re looking for.
Kind regards,
TITLE Team
I love to take quizzes
I love to take quizzes, especially about myself. This helped me hone in on my style a little bitt.
6 February 2026
Reply from Title App
Dear Bonnie!
Thank you for sharing your experience!
We’re so glad you enjoyed the quizzes—they’re designed to be fun while helping you learn more about your personal style. It’s great to hear that they helped you narrow things down and gain more clarity.
Self-discovery is a big part of the journey, and we’re happy to be part of it. We really appreciate your feedback!
Kind regards,
TITLE Team
Silvia was great
Silvia was great! She considered my color palette and body shape to create a travel outfit.
6 February 2026
Unprompted review
Reply from Title App
Dear Dawn!
Thank you for your lovely feedback!
We’re so happy to hear that Silvia created a travel outfit that truly considered your color palette and body shape. Personalized attention like this is exactly what we aim to deliver.
It’s great to know you felt seen and supported in the process. We truly appreciate you sharing your experience!
Kind regards,
TITLE Team
Success and Concerns Seeing actual outfits that were made…
Seeing actual outfits that were made for my body shape. My only concern is the shoes. I cannot wear shoes with large heels. I am 73 and balance is a problem for me.
5 February 2026
Reply from Title App
Dear Ramona!
Thank you for sharing your experience with us.
We’re so glad to hear that seeing complete outfits tailored to your body shape was helpful and meaningful for you. We also truly appreciate you sharing your concern about shoes, and we completely understand how important comfort and balance are.
Your feedback is valuable and helps us improve recommendations to better suit individual needs. We’re grateful you took the time to let us know.
Kind regards,
TITLE Team
Some pieces I would never choose
Some pieces I would never choose, some I have so many. Now I understand it’s combining the shape of the pieces that accentuates what I like about my shape.
5 February 2026
Reply from Title App
Dear Shan!
Thank you for sharing your experience!
We love hearing how discovering new combinations helped you see your style in a fresh way. Understanding how different shapes work together can really highlight what you love about your own shape.
It’s great that the process brought clarity, even with pieces you wouldn’t normally choose. We’re so glad the experience was helpful and insightful for you.
Kind regards,
TITLE Team
Reply from Title App
Dear Diane!
Thank you for your feedback!
We’re glad to hear that you like the wide range of options available. Giving users flexibility and choice is very important to us.
We hope you continue to enjoy exploring everything the app has to offer. Your input is truly appreciated!
Kind regards,
TITLE Team
Do not trust this company
Do not trust this company. Beyond disappointed. Just when you think you get a hold of a human customer service representative and not a bot, TITLE will still not deliver support or honor their commitments. I would rate zero stars if that was possible. Truly dishonest.
5 February 2026
Unprompted review
Reply from Title App
Dear Stefanie!
We’re truly sorry to hear about your experience and understand how disappointing and frustrating this must have been.
This is not the level of service we strive to provide, and we take concerns like yours very seriously. We would really like the opportunity to review your case and address what went wrong.
Please contact us directly at customer.care@title-app.co with your account details so a member of our team can assist you personally. Your feedback matters to us, and we hope we can work toward a fair resolution.
Kind regards,
TITLE Team
Reply from Title App
Dear Gaby!
Thank you for your review!
We’re really glad to hear that you found Title easy to use and that you were happy with the results. Creating a smooth and stress-free experience is very important to us.
Your feedback means a lot and helps us continue improving. We hope Title keeps supporting you just the way you need.
Kind regards,
TITLE Team
Early Days?
Not sure if the app is glitch free and as user friendly as I could be yet but I like the idea of this.
5 February 2026
Reply from Title App
Dear Lindsey!
Thank you for your honest feedback.
We’re glad to hear that you like the idea of the app, even in these early days. We’re continuously working to improve performance and make the experience as smooth and user-friendly as possible.
We truly appreciate you sharing your thoughts and helping us improve.
Kind regards,
TITLE Team
Being able to view variety of styles…
Being able to view variety of styles was helpful
5 February 2026
Reply from Title App
Dear Effie!
Thank you for your feedback.
We’re glad to hear that being able to view a variety of styles was helpful for you. Offering diverse inspiration to suit different tastes is exactly what we aim for.
We truly appreciate you sharing your experience!
Kind regards,
TITLE Team
Good so far—first day of my capsule…
Good so far—first day of my capsule test wardrobe
3 February 2026
Reply from Title App
Dear Grace!
Thank you for your feedback!
We’re glad to hear that things are going well so far on your first day with the capsule test wardrobe.
We hope it continues to be a helpful and inspiring experience. We truly appreciate you sharing your thoughts!
Kind regards,
TITLE Team
Reply from Title App
Dear Betsy!
Thank you for your feedback.
We’re glad to hear that you found the experience very thorough. Providing clear and detailed guidance is exactly what we aim for.
We truly appreciate you sharing your thoughts!
Kind regards,
TITLE Team
Easy and fun
4 February 2026
Reply from Title App
Dear Mary!
Thank you for your feedback.
We’re glad to hear that you found the experience easy and fun. Creating a simple and enjoyable journey is exactly what we aim for.
We truly appreciate you sharing your thoughts!
Kind regards,
TITLE Team
Extremely disappointed
I signed up for this service on 1/24. I was under the impression that I would be charged $14.99 to get started. Instead of the $14.99, I was charged an additional $29.95. I didn’t contact anyone about the charges because I planned to ask my stylist. I immediately scheduled my stylist session for 1/28. I joined the session when scheduled. I waited online for an hour because it said that the session was in progress. I thought the stylist might be doing something. As of right now, the site still says that my Stylist session 1/28 still in progress online.
23 January 2026
Unprompted review
Reply from Title App
Dear Kelly!
We’re truly sorry to hear about this experience and understand how frustrating it must have been.
That is not the level of service or clarity we aim to provide, especially regarding pricing and scheduled sessions. We apologize for the confusion around the charges and the inconvenience of waiting during your stylist appointment.
This is something we take seriously and would like the opportunity to review and resolve properly. Please reach out to our customer care team at customer.care@title-app.co so we can look into this and make things right for you.
Kind regards,
TITLE Team
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