1st capsule was not great. Most items were not available in my size Appreciate customer service rescheduling another. Not sure that each session is taken into consideration to make the whole design... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am loving the input and guidance. What I am not loving is the fact that the items I would like to order I cannot tell if they are inUSD or Australian dollars. I would also like to know where the si... See more
Company replied
Originally, I was very disappointed with my experience with Title Outfits. I felt I had been tricked into signing up for a service I did not want. And when I originally reached out for assistance in... See more
Company replied
Kiara, my stylist was very helpful and friendly. I loved the outfit she picked for me and will probably buy most of the items. Shoes are one thing I never buy online. As others have mentioned the... See more
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Company details
Written by the company
TITLE is a personalized shopping & styling service. With the support of real stylists, TITLE helps you gain a quiet sense of confidence - knowing what suits you, why it works, and how to build outfits that feel right for your life. With a TITLE membership, you receive: 1. 28-day personalised style plan 2. Curated outfit recommendations tailored to your needs1-on-1 sessions with professional stylists 3. Fashion insights tailored to your preferences
Contact info
United Kingdom
- title-app.co
4.0
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gives me clarity on what to wear…
Gives me clarity on what to wear accordingly to the occasion. It give me freedom and sensation of feeling good!
1 March 2026
Reply from Title App
Dear Brigitte!
Thank you so much for sharing this beautiful feedback!
We’re thrilled to hear that Title gives you clarity on what to wear for different occasions. Feeling confident, free, and good in what you’re wearing is exactly what we hope to support.
It’s wonderful to know the experience is helping you feel more at ease and empowered in your style choices. We truly appreciate your kind words and support!
Kind regards,
TITLE Team
It’s really easy
This site was very easy to follow and I can’t wait to get my first order.
25 February 2026
Reply from Title App
Dear Valued Customer!
Thank you so much for your feedback!
We’re thrilled to hear that you found the site easy to follow. Creating a smooth and enjoyable experience is always our goal.
We’re just as excited as you are for your first order and can’t wait for you to receive it. Thank you for being part of the journey with us!
Kind regards,
TITLE Team
Terrible
I was just looking into this company,and was just showing interest.
They started charging me for things I did not order.. scammers.. do not use.. They will not refund any money they take from you. Just showing an interest, they have this set up so they can charge you and say you ordered it, when you did not. Terrible customer service. I repeat- do not use this company!!
29 January 2026
Unprompted review
Reply from Title App
Dear Sue!
We’re truly sorry to hear about your experience and understand how upsetting unexpected charges can be.
Please know that Title does not initiate charges without a confirmed subscription or purchase, and we take concerns like this very seriously. If something was activated unintentionally or there has been any confusion, we absolutely want to review it in detail.
We kindly ask you to contact us at customer.care@title-app.co with your account information so we can investigate and work toward a fair resolution. Your feedback matters, and we’re committed to addressing billing concerns transparently and promptly.
Kind regards,
TITLE Team
I enjoyed speaking with Elle
I enjoyed speaking with Elle. She was extremely understanding and encouraging with her words.
24 February 2026
Reply from Title App
Dear Laura!
Thank you so much for your kind words!
We’re delighted to hear that you enjoyed speaking with Elle and that she made you feel understood and encouraged.
Creating a supportive and empowering experience is very important to us. We’ll be sure to share your feedback with her—it will mean a lot. We’re so glad you had such a positive experience!
Kind regards,
TITLE Team
Love the custom looks and ease to…
Love the custom looks and ease to choose looks that will be right for me.
24 February 2026
Reply from Title App
Dear Sarah!
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you love the custom looks and found it easy to choose styles that feel right for you. Creating personalized options that truly match each user’s preferences is always our goal.
It means a lot to know the experience felt smooth and tailored to your needs. We look forward to helping you discover even more great looks in the future!
Kind regards,
TITLE Team
So far
So far, this is the exact information I have been looking for—how to put items I already have and see what I still need to make my wardrobe work best for me!!! Love this!
22 February 2026
Reply from Title App
Dear Virginia!
Thank you for your wonderful feedback!
We’re thrilled to hear that the guidance is helping you make the most of the pieces you already own while identifying what’s truly missing.
That’s exactly the intention—building a wardrobe that works smarter, not bigger. We love that you’re enjoying the process and finding it valuable.
Kind regards,
TITLE Team
Reply from Title App
Dear Wanda!
We’re truly sorry to hear about your experience and understand how frustrating that must have felt.
Subscription cancellations should never feel difficult, and we regret if the process caused you stress. Your feedback is important to us, and we’re committed to making things right.
Please reach out to our support team at customer.care@title-app.co, and we’ll personally assist you in resolving this as quickly as possible. We appreciate you bringing this to our attention and hope to restore your trust.
Kind regards,
TITLE Team
Reply from Title App
Dear Balbi!
Thank you for your feedback!
We love that you’re focusing on dressing with confidence — that’s exactly what the journey is about.
It’s completely normal to still be learning, and we’re here to support you every step of the way. We hope the experience continues to help you explore your style with ease and confidence.
Kind regards,
TITLE Team
Pieces are classy and seem professional.
21 February 2026
Reply from Title App
Dear Carol!
Thank you for your feedback!
We’re glad to hear that you find the pieces classy and professional. Creating polished, versatile styles that feel appropriate and confident is always our goal.
Your input encourages us to keep curating looks that work beautifully for everyday and professional settings.
Kind regards,
TITLE Team
I would love to have more options in…
I would love to have more options in the last Part, in Order to subscribe more detailed, why I don‘t like: e.g. I would like the skirt, but not the shirt etc.
21 February 2026
Reply from Title App
Dear Katrin!
Thank you for your thoughtful feedback!
We really appreciate your suggestion about having more detailed options when sharing what you like or don’t like in an outfit. Being able to specify that you like the skirt but not the shirt, for example, is a great idea and would definitely help improve personalization.
Your input is valuable and helps us understand how we can refine the experience to better match individual preferences. We’ll be sure to pass this along to our product team for consideration. Thank you for helping us improve!
Kind regards,
TITLE Team
Reply from Title App
Dear Julie!
Thank you for your feedback!
We’re so glad to hear that you’re finding Title super easy to use. It’s completely normal to still be learning, and we’re happy to be part of that journey with you.
Our goal is to make everything as intuitive and user-friendly as possible. We truly appreciate you taking the time to share your experience!
Kind regards,
TITLE Team
Easy to follow
19 February 2026
Reply from Title App
Dear Suzanne!
Thank you so much for your feedback!
We’re glad to hear that you found Title easy to follow. Creating a clear and intuitive experience is exactly what we aim for.
Your support means a lot to us and motivates our team to keep improving. We truly appreciate you taking the time to share your thoughts!
Kind regards,
TITLE Team
Continue to be charged after canceling…
Continue to be charged after canceling -79.99 a month. I have never received anything. I have sent text messages through the app to “customer service” and calling 844-701-1660. Received no response, my bank is Chase, it’s taken several attempts to get my money back and I’m still working at it. Total scam.
10 September 2025
Unprompted review
Reply from Title App
Dear Jennifer!
We’re very sorry to hear about your experience and understand how upsetting unexpected charges can be.
Please know that we take billing concerns seriously and do not intend for any user to be charged after a confirmed cancellation. Situations like this usually require a detailed account review to verify subscription status and payment history.
We kindly ask you to contact us directly at customer.care@title-app.co so we can investigate your case thoroughly and work toward a resolution as quickly as possible. We are committed to addressing concerns transparently and fairly.
Kind regards,
TITLE Team
It should get zero stars
It should get zero stars. Total scam. They obviously have bots writing good reviews. Shame on these crooks. They’ll get theirs some day. Meanwhile Chase was good enough to refund my money. The app is cheap stupid crap and dumb quizzes. The products I selected with my “credits” actually ended up charging my card and of course no clothes ever came.
17 February 2026
Unprompted review
Reply from Title App
Dear Jess!
We’re very sorry to read about your experience and understand how frustrating this must have felt.
We want to clarify that our app provides digital styling services and does not ship physical clothing, so no items would be sent by mail. We also take concerns about billing very seriously and aim to ensure all charges and credit usage are clearly explained within the platform.
Please reach out to us directly at customer.care@title-app.co so we can review your account details and address your concerns thoroughly. We are committed to transparency and resolving issues fairly for every user.
Kind regards,
TITLE Team
I joined but found the information useless and charges continually mounted.
I joined but found the information generic and non specific to me. All outfits suggested were simply not suitable for me and my body type. Charges kept appearing on my account even though I haven’t been using the app.
There is nowhere in the app that you can contact support.
This company is a SCAM.
15 February 2026
Unprompted review
Reply from Title App
Dear Valued Customer!
Thank you for sharing your experience.
We’re truly sorry to hear that the content felt generic and that the outfit suggestions did not suit your body type or expectations. We also take concerns about billing and accessibility of support very seriously, as transparency and trust are extremely important to us.
Please contact us directly at customer.care@title-app.co so we can review your account, clarify any charges, and address your concerns in detail. We are committed to resolving issues fairly and ensuring every user has a clear way to reach our support team.
Kind regards,
TITLE Team
Reply from Title App
Dear Carol!
Thank you so much for your kind words!
We’re thrilled to hear that you appreciated the great ideas and the individual attention. Providing personalized support and thoughtful solutions is very important to us. It’s wonderful to know your experience was positive.
We truly appreciate your support!
Kind regards,
TITLE Team
Day 1-so far so good
16 February 2026
Reply from Title App
Dear Crystal!
Thank you so much for the feedback!
We’re happy to hear that your first day is going well so far. We hope the experience continues to meet—and exceed—your expectations as you explore more features.
If you have any questions or need assistance along the way, we’re always here to help. We truly appreciate you being with us!
Kind regards,
TITLE Team
By far my worst experience buying online
I want to share my experience so others can decide for themselves.
This is by far the worst experience I have ever had buying something online and I do that a lot!
I signed up because the advertising led me to expect personalized capsule outfit recommendations. What I received was very different from what I believed was being offered, and it wasn’t even close to the kind of tailored guidance I thought I would get.
Soon after, I also noticed an additional $29.95 charge for a guide pack that I did not realize I had agreed to purchase.
I contacted the company immediately because I did not recognize or intend that extra item. While they maintain it was included in their checkout process, it was not clear to me AT ALL that I was authorizing a separate purchase.
If I had understood that another product was being added, I would have declined it. In fact I look for things like that when buying online carefully and did not see it. Despite that they never returned that portion and went so far as to ghost me after 2 responses.
My advice to future customers is to go very slowly through the screens, read everything carefully, and watch for optional add-ons.
I’m disappointed by how unclear the offer and checkout experience felt, and I hope sharing this helps someone else avoid the same surprise.
13 January 2026
Unprompted review
Reply from Title App
Dear Lisa!
Thank you for sharing your detailed feedback.
We’re truly sorry to hear that your experience did not match your expectations, especially regarding the personalized capsule recommendations and the additional guide pack charge. We understand how frustrating it can feel when something in the checkout process isn’t as clear as it should be, and we take that feedback seriously.
Please know that we would never intentionally mislead our customers, and we’d genuinely like the opportunity to review your case again and clarify what happened. Kindly reach out to us directly at customer.care@title-app.co so we can investigate further and work toward a fair resolution.
Kind regards,
TITLE Team
SCAM
I cancelled my subscription within the 7 day trial period. I showed them the confirmation of cancellation. The company continued to charge me for 2 more months, and they are now refusing to refund the $160 they owe me. Terrible company!
DO NOT ORDER FROM THEM!!
To your email response to me: Your offer was to continue your service?!? What? That is not considered a resolution. Your resolution was for me to agree to continue to pay you monthly. That resolution only works for your benefit.
14 February 2026
Unprompted review
Reply from Title App
Dear Mary!
Thank you for sharing your concerns.
We’re truly sorry to hear about your experience and understand how frustrating this situation must feel. As mentioned in our email correspondence, we’ve offered several resolution options and are committed to working with you to find a fair solution.
Please kindly reply to our latest email (from customer.care@title-app.co) so we can move forward and resolve this matter as quickly as possible. We appreciate the opportunity to address this and assist you further.
Kind regards,
TITLE Team
It was easy to use
15 February 2026
Reply from Title App
Dear Sharon!
Thank you for your feedback!
We’re so glad to hear that you found PDF Guru easy to use. Making the process simple and user-friendly is always our top priority.
It’s great to know your experience was smooth and hassle-free.
Kind regards,
TITLE Team
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