TITAN PMR Reviews 

Maj in particular was a star very helpful at every part of our implementation journey with Titan, hopefully we will be implementing soon with our other branch and will be requesting help from Maj again.
Thank you for everything !

The transition between our old PMR system and Titan has been made easy by the support we have had from staff members instore and remotely. I think that the system will enable us to work more efficiently and provide a better service to our patients. Hopefully the more we use Titan the more it will benefit our daily work life in a positive way. So far, so good!

I have had a outstanding experience with two team members from titan. Nas and Saj. They both are highly professional and go the extra mile. Nothing is too much for them, especially Nas. She is a absolute Star! Her exceptional dedication, work ethic, deep understanding of customers needs go beyond her job description. I would recommend giving her a huge bonus! She deserves it.

TITAN PMR

Just before I visit them at The Pharmacy Show today, I wanted to send out this message…

More than a PMR, more than a market changing PMR but more of a life changer.

Titan PMR has transformed our pharmacy’s operations by dramatically increasing efficiency and accuracy. With automated workflows, easy to identify acute and urgent prescriptions with a focus on patient safety, we can complete tasks more quickly whilst almost eliminating errors. This streamlined approach has improved how our team morale, mental health, time pressures and now the my team manages daily operations, enabling us to deliver and prepare prescriptions, communicate with patients about their medications and provide more essential services more effectively. I now have both my pharmacies operating under Titan PMR and I couldn’t be happier.

The system’s potential and actualisation of integration with other healthcare platforms and apps, used by other healthcare practitioners, electronic registers and consultation and delivery platforms, has significantly improved communication and reduced delays. By connecting us to the other systems, Titan PMR simplifies prescription verification repeat order processing, delivery, entry into electronic registers and repeat management and bulk dispensing capability, freeing up our staff from time-consuming administrative tasks and allowing them to focus more on patient care.

This feature ensures we’re prepared for high-demand periods and aid’s in stock management. The efficiencies gained have led to shorter wait times, improved consultation quality, and better patient satisfaction overall. It has allowed us to continue to grow without the need for more expensive recruitment and automation. Titan PMR is an essential tool for any pharmacy looking to modernize and boost productivity and their chances of survival in the current volatile landscape of community pharmacy. Efficiencies have become critical to our survival and TITAN PMR crucially supports us with this goal.

It is by no means perfect, but, the team support us impeccably, answering questions and resolving issues as efficiently as they do their other processes. With lots more exciting and market leading innovation to come in the pipeline they remain, in my opinion the market leading pharmacy PMR.

Thank you, TITAN PMR, Tariq Muhammad Sajid Ramzan, Wahid Muhammad, Zad Ali Bhatti and the whole Titan family; you’ve changed my life balance 🙏🏽

We have recently changed to Titan and must say the team are so helpful, especially Maj. Any questions we have needed answering he has been there to help.
They are all very friendly and easy to talk to, we wouldn't have got through it with them.

We've just gone through our first month with Titan and the whole implementation team could not have been more helpful. Noor has done a brilliant job helping, supporting and guiding us through the process and Christian has really gone the extra mile to sort out some of the IT problems we experienced especially in the transition of data from our previous software supplier. It's early days, but so far it's looking good!

Just had Titan recently installed, and all I can say is it's a game changer.

Makes day to day to tasks a lot easier. As with anything takes some time to get your head around it but you can just see the capabilities it has once we get used to it. It can simplify tasks and the UI is high quality.

Nas and Maj have been amazing but an extra shout out to Nas (sorry Maj). The way she goes through everything step by step and has indepth knowledge of the system and she is very patient and won't leave until we've understood and are confident with it all.

Would definitely recommend this PMR system and glad this is what we've gone for.

Another amazing installation in record time, The guys at Titan were brilliant we gave them very little notice but they pulled out all the stops and got our PMR ready for us, seamless data migration, full support on the installation. And this review is coming from a previous Proscript fanatic, thank god we chose Titan.

Nas was incredibly helpful and allowed me to practice several times to ensure I understood each stage of the process. Very patient and understanding -
thank you.

Nas and Maj were great to work with. Really helped us and the team get through the initial days especially with robot integration and our collection point. They helped us all understand all aspects of the system and were always on the end of the phone when we needed!

Great and easy implementation from Nas for our Durham road pharmacy site! Everything setup smoothly ready for our go live next week

Nas Has been very helpful and an exceptional partner in helping our pharmacy and staff make the most out of Titan. she has been incredibly patient, always making sure we learn the capabilties of Titan to help us streamline our process. she has consistenly checked in with us making sure everyone has got all the training they need and we have no problem.
Thank you

Titan PMR is the way forward in pharmacy
As a clinically sound pharmacist are required their skills to be utilised in patients focus services such as IP, pharmacy First in order to take time off from checking and ticking boxes you need a Titan PMR system to utilises pharmacist clinical skills and knowledge to provide face to face service to a patient.

Having worked with several PMR providers over the years I have to say Titan does things well. The implementation team can not be faulted. Maj and Nas have gone above and beyond to cater and be flexible to the needs of my staff and I. I have found the customer service to be the quickest of any PMR provider I have worked with.
The system itself can not be faulted they have taken the old pharmacy dispensing process and turned it on its head. The intuitive system built has clearly been well thought out and researched.
Looking forward to working with the Titan team for many years to come.

Hooman was exceptional at training us on our new titan system. He supported us through the whole process and covered everything from dispensing prescriptions, dossettes and patient collection. Nothing was too much trouble, all of our questions were answered. thankyou very much.

I've been using Titan PMR for over three years now, and it has truly transformed our pharmacy operations. The system has significantly freed up our pharmacist's time, allowing them to focus on essential services, stock management, and other crucial business tasks.

It's astonishing that many pharmacies still rely on manual checks for dispensing accuracy. Titan PMR completely changes the game, bringing the dispensing process into the 21st century. Since adopting Titan, we haven't experienced a single error, which speaks volumes about its accuracy and reliability.

The end-of-month claiming process, which used to be a time-consuming chore, now takes just 10-15 minutes. Everything is automated and accurate, eliminating the need for tedious NHS admin work. I can't imagine going back to the old, outdated dispensing systems—they're simply too time-consuming and prone to errors.

The workflow is intuitive and easy to manage, and I’ve noticed a significant improvement in customer service over the past year. The team at Titan PMR has been incredibly responsive to feedback, making continuous improvements that really make a difference.

One of the best aspects is the ownership of hardware. Unlike traditional systems like Cegedim, EMIS, or Positive Solutions, which charge exorbitant fees for computer terminals, with Titan PMR, you purchase your own hardware. This flexibility means you can even opt for second-hand equipment if budget is a concern, and Titan PMR will take care of the rest.

Switching to Titan PMR may require some adjustments, but it's well worth it. Our staff love it, and it has undoubtedly improved our overall efficiency and accuracy.
Vimal Mistry
PHARMACY ONE
MANCHESTER

Titan PMR has been well received with the pharmacy community. From the initial contact with Sajid, to the implementation team contact and then the fantastic trainer Nas who came on the day to help set the system up, the whole experience has been brilliant. The team has loved what TITAN has to offer so far and we look forward to using the PMR to its full potential. Would definitely recommend the product without a doubt.

Completed a full year since Brighouse Pharmacy transitioned to TITAN PMR System, and the change has been very++ positive.
The system’s interface is intuitive, with a clean design that makes navigation straightforward, even for staff who are not particularly tech-savvy. One of the biggest improvements is how seamlessly the system integrates into our existing workflow.
The system’s reporting capabilities are a game-changer. We can now generate detailed reports on which have helped us make more informed decisions and optimise our operations. It performs consistently well, which has been crucial in maintaining the efficiency of our pharmacy operations. The customer support team has been responsive and helpful.
Overall, the new pharmacy computer system has greatly improved our efficiency and service quality. It’s a valuable tool that supports both our daily operations and long-term business goals. Highly recommended for pharmacies looking to upgrade their technology.

Excellent PMR system with some fantastic features. Market leader in innovation. Transformed how our pharmacy operates and has freed up the pharmacists’ time to concentrate on providing more clinical services.

Excellent and well thought out PMR system. Not only does it free up pharmacist time but knowing that patient safety is not compromised when steps are followed correctly.