Titan Mouthguards Reviews 117

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Listened to my concerns regarding a mouthguard and immediately offered to help me sort out the situation. Products are amazing and customer service was 10/10. Especially Piper

Rated 5 out of 5 stars

2nd time buying from titan as I lost my mouth guard in Rosslyn Park. And I must say their effortless customer service and perfect quality gum shields are worth the buck. Definitely ordering again.

Rated 5 out of 5 stars

Very happy with the service and mouth guard from titan. The quality and fit are very good. A few boil in bowl adjustments to make, but after that literally a perfect fit. Slight issue with c... See more

Rated 5 out of 5 stars

Had my competition come up and even though I ordered with barely enough time for the 10-day production period + delivery it still arrived just on time and definitely came in handy. A five round Muay T... See more

Company replied

Company details

  1. Sportwear Manufacturer
  2. Sportswear Store

Written by the company

Titan Mouthguards designs, develops and manufactures gumshields for sporting endeavours. We provide the best quality, protection levels and fit of mouthguard on the market with products ranging from fully bespoke custom-fit, to boil and bite. Titan offers the first, truly accessible service for getting a custom mouthguard fitted with our revolutionary E-Fittings - no need for a trip to the dentist each season to get a gumshield fitted. Revolutionary accessibility, elite quality and mouthguards that allow you to express yourself!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

117 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Wonderful product

Amazing customer service,all the questions i had were answered. Definitely would recommend to anyone looking for a comfortable, durable, good quality mouth guard.

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Fantastic product. Really enjoyed using it. The team at Titan are very professional!

Can’t recommend them enough

13 June 2024
Unprompted review
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Reply from Titan Mouthguards

Brilliant to hear, thank you!

Rated 5 out of 5 stars

10/10 experience from start to finish

10/10 experience from start to finish. Great communication from the team when organising. Made it nice and easy for us to arrange for a number of students to have their gumshields fitted at a time that suited all. Service from the fitting staff was great and they managed the fittings on the day really well. Quality of the product has proven to be great and any issues post fitting have been dealt with efficiently and successfully. Can’t recommend highly enough

29 September 2023
Unprompted review
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Reply from Titan Mouthguards

What a lovely bit of feedback to receive! Thank you Lawrence!

Rated 5 out of 5 stars

Great Quality!

Ordered a mouthguard in preparation for next season. Great fit and quality, arrived quick and no hassle! Would recommend

10 May 2024
Unprompted review
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Reply from Titan Mouthguards

Thanks Tom, it's brilliant to hear that you had such a positive experience with it. Please do spread the word!

Rated 5 out of 5 stars

Titan Mouthguards reign supreme!

Titan Mouthguards reign supreme!! A true titan in teeth’s defence. With the customised creation crafted, precision met protection which ensured an impeccable fit. Their staff spark true brilliance. Unmatched service and product crowns them champions, surpassing any prior mouthguards used in the passed. Would definitely recommend!!

2 May 2024
Unprompted review
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Reply from Titan Mouthguards

Thank you Zak!

Rated 4 out of 5 stars

Never received the product or any…

Never received the product or any replies to multiple emails to customer service. They just stole my money and wasted me two weeks.

Update: company reached out to me multiple times to make it up. really cared about customer satisfaction. Hope it was a one-off incident. Will consider them again.

27 March 2024
Unprompted review
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Reply from Titan Mouthguards

Hi Pheobe,

We really do care about every customer that comes to us for their dental protection and we are hugely disappointed that you have had such a poor experience with us this time around. This situation really is an anomaly caused by the sum of a number of unlikely contributing factors and we would love the opportunity to show you our usual high level of service if you are able to give us another chance to fulfil an order for you free of charge. This is quite simply a one off for us here and we hope we can make it up to you.

I would be happy to deal with this personally for you and will contact you from my email address so that you have a direct line.

We would hugely appreciate it if you would touch base one last time so that we're able to have a go at putting things right for you.

With thanks,

Louis Roach
Managing Director

Rated 5 out of 5 stars

Ordered a custom mouthguard!

I ordered a mouthguard for my daughter quickly and easily without any hassle! The mouthguard fits perfectly and customer service were extremely helpful and happy to help when I called for an update on the order! Would recommend to anyone who plays sport and we will be definitely ordering another one next season! Much better than Opro we used previously.

15 September 2022
Unprompted review
Rated 5 out of 5 stars

Great service - Knowledgable staff and quick delivery

I had a query regarding the mouth guards. I sent an email the response was quick. Explanation was clear, lady was knowledgeable about the products and how it worked etc she even sent me the link that I could order from.
Website was clear and easy to use. The mouth guard was easy to mould at home. Son is very happy, case is ok and easy for him to open. The product came very quickly through the post. I would recommend this product and this company.

Ann – West Midlands

3 February 2022
Unprompted review
Rated 5 out of 5 stars

Thank you for the excellent and very…

Thank you for the excellent and very responsive service - my sons are very happy with their comfortable mouth guards. I was so pleased you offer a replacement service as well. Great customer service too. Thank you.

1 October 2021
Unprompted review
Rated 5 out of 5 stars

Attentive customer service

The most attentive customer service in a world where it is difficult to get human interaction or empathy. A slight issue was dealt with within hours, solutions given and there was complete understanding of the needs of the customer.

6 September 2021
Unprompted review
Rated 5 out of 5 stars

Comfiest mouthguards ever!

We have just received the mouthguards for our 12 year old son who plays rugby and hockey. They are excellent!
In his words “they are the comfiest mouthguards I have ever had” - and that includes those ordered through the dentist at twice the price!
We will be back for more.

31 August 2021
Unprompted review

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