The service tech was extremely helpful, he found an answer to my request that worked. He made sure that I was satisfied with the Companies response by checking in several days later to make sure I w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Customer service has been the best of any company I have ever dealt with. The Titan GPS team is second to none. From the initial contact with our sales team, Jake Keeley and Jeremy Fahler, to the tech... See more
Company replied
I called in as a new customer have some issues logging in and Stephanie was happy to help and walked me though everything in just a few minutes. It was all working perfectly and she even mentioned to... See more
Company replied
Titan Tracking/CTS Tracking is always very helpful when I call in for assistance. The gps tracking ins essential for running our business. we always now where our trucks are for emergency calls
Company replied
Company details
Written by the company
Our state-of-the-art fleet management system collects and analyzes data from your vehicles, assets, and operations and turns it into actionable insights. So, you can run your fleet with greater efficiency and safety while ensuring compliance.
Contact info
4320 Savaryn Drive SW, T6X 1Z9, Edmonton, Canada
- 1-855-287-4477
- info@ctstracking.com
- titangps.ca
4.5
Excellent
73 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Titan ELD got to say my experience with Lisa…
I got to say my experience with Lisa Cheshire at titan support was great,she was very helpful,I would recommend using titan ELD
18 June 2024
Unprompted review
Reply from Titan GPS
Thank you so much for taking the time to share your experience with us, Donald!
Titan Review
We have had a lot of issues with the monthly data being compiled for our fleet, Lisa was the savior on many occasions. When we tried to get a hold of our rep it was almost impossible. We would call Lisa and she would look after us. Thank you for all your help Lisa!! Ten stars for you
3 June 2024
Unprompted review
Reply from Titan GPS
Hello Ken, thank you for the review. Lisa should have reached out to assist, we appreciate you taking the time to leave this message.
Lisa Cheshire is my go to at titan…
Lisa Cheshire is my go to at titan customer service. From time to time tech gets buggy or malfunctions and Lisa is a total pro at resolving issues and making the log easy to use. She understand the trucker issues and ELD/ log issues backwards and forwards. 5 stars Lisa.
1 June 2024
Unprompted review
Reply from Titan GPS
Thank you so much, David! We're happy to hear that Lisa was able to help you get these minor issues fixed so your team can get back on track as soon as possible. We'll be sure to let Lisa know about your kind words!
Seems to work well for the most part
Seems to work well for the most part. Tech support can be slow getting back to you
Not sure why system has to be synced all the time . Have used others in the past with no syncing. Bluetooth may be hard to connect. Have had issues with that .
Logging in or out can be troubling if wifi is poor then having to use hot spot
25 May 2024
Unprompted review
Reply from Titan GPS
Thank you so much, Richard. We appreciate you taking the time to leave your honest review. We'll make sure that Lisa knows about your concerns on syncing, and we can work together on a solution that works best for you.
The product is amazing
The product is amazing, but its the customer service that will keep you here! We switched from two different companies. One was just a GPS tracker and the other was an ELD. We were looking for a company that did it all and finally ran across Titan. I'm so glad we did. From the initial phone calls, to the follow ups, to the customer service when i forget to click a button. You can't ask for a BETTER company to help you with all your tracking needs!
21 May 2024
Unprompted review
Reply from Titan GPS
Thank you SO much for taking the time to leave us such a stunning review, Stephanie! We're incredibly grateful to have you as a customer!
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