I should have waited for an email reply before ordering because you offered to send me a replacement. Oh well. Fantastic product, by the way!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This was our first order from Tisscare; we chose a "Tisscare Shiatsu Foot Massager with Deep Kneading Heat Therapy." The website was excellent and described the products well; the order was easy to... See more
The item came in new(no refurbished) they were out of the gray model due to it selling out, but was more then happy about the response time from them. Glad their customer service was good, quick... See more
Ordered unit from Amazon. Box was missing both power cord and remote rendering it unusable. Multiple calls to customer service I had to initiate only to be told "they don't have replacement parts to... See more
Company details
Written by the company
Tisscare is designed to provide highly effective relief for the ultimate body wellness solution. Through constant R&D, Tisscare Use materials and technologies that are more suitable for the body to help relax your body. While providing high-quality products, we also strive to provide superior customer service to our clients in all aspects of our business. No matter if you’re a returning customer or a first-time buyer, your satisfaction is our top priority. This means you can enjoy a more active lifestyle. we strive to maintain the best service in the industry while being completely transparent and providing accurate information about our products. We thank you for your interest and hope to meet all of your expectations!
Contact info
3422 Old Capitol Trail, Suite 395, , 19808, Wilmington, United States
- 2023591107
- info@tisscare.com
- tisscare.com
4.3
Excellent
105 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Product
Product, delivery, instructions, all were as stated, received sooner than expected and great quality!
1 May 2025
Tisscare has taken care of my initial…
Tisscare has taken care of my initial concern with an appropriate resolution.
14 April 2025
Unprompted review
Easy to order shipment arrived on time…
Easy to order shipment arrived on time product was exactly what I wanted and what you advertised thank you
11 April 2025
I had made a mistake on my shipping…
I had made a mistake on my shipping address and I sent them an email stating the problem and they fixed the problem and notified me that it was all fixed. Just the response back was such a relief.
30 March 2025
Nice treat for your feet
21 March 2025
Good experience.
I have had the massager for less than a week. I use it at least 30 minutes. I got the the massager to stimulate my feet because of neuropathy, numbness in my feet. I do believe things are some better and will continue to use it.
25 March 2025
Oder possibly LOST…
I have received only one shipping notice that my order was shipped. It has not progressed from that point in a week! I have inquired about it but have not received a response!
5 March 2025
I never received my Confirmation (I was…
I never received my Confirmation (I was on Instagram) when I bought my Vibrating Plate.
So, I contacted Tisscare and Maricel was the person helping me. She was very kind and very helpful. She sent me the Tracking Number and stayed in touch with me until I received my item.
6 March 2025
Cost me $50 to return a foot massager…
Cost me $50 to return a foot massager that was not usable. Other companies send you a return label and don't expect the customer to pay the return cost.
Won't be ordering from this company again.
24 February 2025
Only received one remote ordered two…
Only received one remote ordered two and paid for 2.
14 February 2025
I finally received my item about 4…
I finally received my item about 4 weeks after it was ordered .
25 February 2025
Works good
I have horrible circulation and this really helps move the whole body and helps to circulate !!
30 January 2025
I misplaced my remote controp for foot massager.
I misplaced my remote control. It was easy to replace in a timely manner.
29 January 2025
Super massages for calves and ankles
Super massages for calves and ankles. Especially love the heat mode
16 January 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.