I should have waited for an email reply before ordering because you offered to send me a replacement. Oh well. Fantastic product, by the way!
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This was our first order from Tisscare; we chose a "Tisscare Shiatsu Foot Massager with Deep Kneading Heat Therapy." The website was excellent and described the products well; the order was easy to... See more
The item came in new(no refurbished) they were out of the gray model due to it selling out, but was more then happy about the response time from them. Glad their customer service was good, quick... See more
Ordered unit from Amazon. Box was missing both power cord and remote rendering it unusable. Multiple calls to customer service I had to initiate only to be told "they don't have replacement parts to... See more
Company details
Written by the company
Tisscare is designed to provide highly effective relief for the ultimate body wellness solution. Through constant R&D, Tisscare Use materials and technologies that are more suitable for the body to help relax your body. While providing high-quality products, we also strive to provide superior customer service to our clients in all aspects of our business. No matter if you’re a returning customer or a first-time buyer, your satisfaction is our top priority. This means you can enjoy a more active lifestyle. we strive to maintain the best service in the industry while being completely transparent and providing accurate information about our products. We thank you for your interest and hope to meet all of your expectations!
Contact info
3422 Old Capitol Trail, Suite 395, , 19808, Wilmington, United States
- 2023591107
- info@tisscare.com
- tisscare.com
Hasn’t replied to negative reviews
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Fast service and it works
I should have waited for an email reply…
I should have waited for an email reply before ordering because you offered to send me a replacement. Oh well. Fantastic product, by the way!
Perfect service
Perfect service! Came really quick and I absolutely love the vibrating plate! Highly recommend this company
It was fast shipping and everything…
It was fast shipping and everything seems to work perfectly.
The product arrived in tact and I'm a…
The product arrived in tact and I'm a happy customer!
Actual Review
The item came in new(no refurbished) they were out of the gray model due to it selling out, but was more then happy about the response time from them.
Glad their customer service was good, quick communication was refreshing and they sent the white model fast enough. No regrets, I’m enjoying the model,
The product itself, the compression is actually very useful.Had to turn down the setting to something more gentle, which is a good thing.
I left msg & was returned’ thank you
I left msg & was returned’ thank you! Can’t wait to receive my platform 👍
Grateful for my new beginning! Thank you TISSCARE!
I am very very grateful to have found a company that ACTUALLY shipped me a product & in a week!! I have ordered the Vibrator Pulse Plate from 3 other companies & never received the product AT ALL even after waiting a month or more! I was shocked! I have already started telling my friends!
We Are Happy We Ordered This
This was our first order from Tisscare; we chose a "Tisscare Shiatsu Foot Massager with Deep Kneading Heat Therapy."
The website was excellent and described the products well; the order was easy to place, and we received it in less than 6 calendar days!
My husband and I have been enjoying the Foot Massager almost daily since delivery (i.e. about 4 days). We have noticed a marked improvement in how our feet feel (we are dealing with neuropathy and plantar fasciitis.) If it continues to work as well as it has been, we will continue to be extremely pleased with this foot massager.
I had little trouble on machine,
I had little trouble on machine,
then company responded right away
and solved,very helpful.
😊
Yasuko Takahashi (NY Tarrytown)7/7/25
Ordered unit from Amazon
Ordered unit from Amazon. Box was missing both power cord and remote rendering it unusable. Multiple calls to customer service I had to initiate only to be told "they don't have replacement parts to ship". Amazon refunded me and said to keep the product, for me to get rid of it? I was willing to pay for the power cord and remote but was advised " we do not sell accessories like remotes and cords separately at this time, so we’re unable to send these items individually". Another customer will probably receive the unit I am returning to Amazon missing both remote and power cord. Worst customer service experience ever. Who doesn't stock replacement parts? Buyer beware.
Product packaged well and works as…
Product packaged well and works as advertised. Came earlier than expected, had no email or text to say it was shipped, happy nonetheless.
6/10/25
Fast shipping!
I just recieved my Tisscare unit
I just recieved my Tisscare unit. It's powerful! I can feel it through my whole body.
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