Great costumes, get them on sale because they’re a little pricey but they are well made. Sizing can be tricky. Go a little larger for more full body style costumes (especially women’s costumes). Bough... See more
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Tipsy Elves makes the world's most extraordinary apparel to make your life more fun. At Tipsy Elves, we believe fun is something that everyone deserves to experience, so we create products that transform and equip you to stand out and own the moment.
1041 Market Street #306, 92101, San Diego, United States
Replied to 97% of negative reviews
Typically replies within 48 hours
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This snow suit is so darn cute and wow warm! I play disc golf and hate living in Buffalo, NY and being cold. I bought this as I was referred from another female disc golfer and had to have one! The coupon of 30% off was so generous! The zip vents are amazing to allow air flow. Thank you!

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UPDATE: The Tispy Elves representative who replied to this comment never contacted me. Customer services never responded to any of my requests. Jacket seems fine but if there are any issues, they won't lift a finger to fix them. At the minimum, I'd expect a shipping refund as they missed their guaranteed delivery date by 5 days.
ORIGINAL REVIEW: Paid extra for guaranteed delivery by today so I would have ski jacket in time for my vacation. Just checked what time it would be delivered and they haven't even given it to UPS yet!! They are not responding customer service requests.

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I was charged for an Ocean Membership. Not sure why or how I can cancel the membership.

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They won’t stop spamming me with emails. No matter how times I unsubscribe, they keep coming.

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Quick shipping and my suit is just as cool as it looks on the advertisements!!!!

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My experience with Tipsy Elves was great. From the moment I placed the order the garment/snowsuit arrived within a couple days. Right in time for this record snow fall in Ohio.

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I loved the cozy Christmas costumes I ordered for running some local 5Ks. I did not like that checkout seemed to require checking a box which incurred a monthly subscription charge for something I didn’t want and didn’t even know what it was. I caught the charge on my next credit card bill and immediately contacted customer service, and customer service was good about canceling it and refunding that charge, but I thought it was very sneaky.

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Good quality products that fit true to size. We had to return one item and the return process was easy.

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Got my order timely and in good shape. Also love the quality of the product.

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Despite canceling my membership, I still got charged.

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Great design
Great quality
Fast shipping even during the holidays!
Great transaction:)

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Unauthorized charge made one moth after original purchase and when I filled out the online email to customer service it wouldn’t allow it to send I’m annoyed

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I ordered a ski jacket from them that was advertised on Facebook for a sale. The colors in the picture were very vibrant and beautiful. I just had to have it. When I got it, the colors were even more beautiful than in the picture. I am very happy with my purchase. Shipping was very fast.

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I ordered matching Christmas pajama sets for my wife and me and paid extra for expedited shipping. Without any explanation, my wife’s set was canceled while mine was not, completely ruining the point of the purchase.
What made this worse was customer service. I called and waited in the queue for over an hour, only to finally receive a callback saying they were “too busy” to take calls and that I had been removed from the queue. No help, no answers, no resolution.
It’s incredibly frustrating to spend extra money, get part of your order canceled with zero explanation, and then be unable to reach anyone for support. This experience completely missed the mark, especially for a Christmas order.
I won’t be ordering from Tipsy Elves again.

Reply from Tipsy Elves
Just like Kayla, I placed an order on 12/15, and a label was created 12/16. I’ve checked the tracking , and also like Kayla, it has not left the warehouse. I’ve called the customer service phone number SEVERAL times only to hear the message that they are so busy (after waiting for quite some time) . I even put my # to get a call back when they weren’t “so busy”, have not heard back. I tried to use their chat, doesn’t even open up. I text , no response, and also emailed. I’m a pretty chill person, but the ski suit I ordered as part of a Christmas gift, doesn’t seem like it’ll get to me in time… which will leave the gift very incomplete! That’s why I’ve reached out in so many ways! I’m extremely disappointed and totally regret choosing to order from Tipsy Elves!
UPDATE- Tipsy Elves replied saying they reached out to me, that is 100% FALSE! I’ve heard nothing, still have not received my item! Tracking on UPS shows my package FINALLY was sent to them. Expected delivery is December 30th?!!!!! Not by Christmas as promised! COMPLETELY UNACCEPTABLE!

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