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Tipsy Elves Reviews 1,023

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like costumes and snowsuits are well-made and durable, often exceeding expectations. Many people appreciate the unique and fun designs, frequently receiving compliments. The delivery service is often highlighted for its speed and efficiency, with orders arriving quicker than anticipated. The customer service also receives significant positive feedback, with many people describing it as excellent, helpful, and responsive in resolving issues. However, some customers reported dissatisfaction with the customer service, citing unresponsiveness or an inability to cancel orders. There were also occasional issues with product defects, such as ripped items or non-functional lights, and some experienced problems with sizing discrepancies or delayed deliveries despite paying for expedited shipping.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the high quality, durable... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent craftsmanship, durable... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting fast shipping,... See more

Order

People report positive experiences with order. Many customers praise the fast shipping, with some receiving... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Based on these reviews

Rated 4 out of 5 stars

Great costumes, get them on sale because they’re a little pricey but they are well made. Sizing can be tricky. Go a little larger for more full body style costumes (especially women’s costumes). Bough... See more

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Rated 4 out of 5 stars

I ordered 4 skeleton costumes for our family (2 adult, 2 kids). When they arrived, it was only the two adult costumes. I was very sad bc I was so excited about our “family” costumes but customer se... See more

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Rated 5 out of 5 stars

We order our yearly Christmas pajamas from this company and always are extremely happy. People comment and look forward to what our family theme is each year - and are shocked when they see the qualit... See more

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Rated 5 out of 5 stars

This is the third snowsuit I’ve purchased from Tipsy Elves. One for me, my mom, and my daughter AND we absolutely love them! The designs are adorable, and we always get compliments whenever we wear th... See more

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Rated 5 out of 5 stars

I ordered the Sequin Devil Costume in a size small, and it fit perfectly! I’m 5’6” and about 130 pounds, and it hugged all the right places while still being super comfortable to wear all night. The... See more

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Rated 5 out of 5 stars

Despite a major snafu... Tipsy Elves made everything right... and rushed a substitute product to make a deadline! What terrific customer service. I've been sharing my happiness with friends and fami... See more

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Rated 5 out of 5 stars

everything was easy. the quality of the one piece was much better than I expected .... but, unfortunately , the whole suit fit well except for the top.... bummer. I am not that big breasted.... but... See more

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Rated 5 out of 5 stars

First time buyer here. Omgosh!This was way cuter than I expected. The quality and materials are great! LOVE all the pockets.Lots of compliments. Fast shipping - will order something for holiday partie... See more

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Rated 5 out of 5 stars

AWESOME ski jacket! Perfect fit, functional with lots of pockets ( skiers carry everything!!) received lots of compliments on the slopes! Everyone loves Tipsey Elf!!

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Rated 5 out of 5 stars

I can’t say enough good things about Tipsy Elves. In a time when real customer service feels extinct, this team completely restored my faith in how a company should treat people. I had a complica... See more

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Rated 5 out of 5 stars

This costume was so much better than I expected. I’m a Spanish teacher so being a piñata was perfect. My students loved it. The costume was well made and comfortable and arrived sooner than was stated... See more

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Rated 1 out of 5 stars

Purchased an item. Decided to change my mind. Attempted to cancel within 5 hours of the initial order. They advised that they can’t cancel it because the order is already “completely processed”.... See more

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Rated 5 out of 5 stars

I received my order quicker than I expected. The quality of the costume was wayyy better than I expected. It was comfortable, not thin or plasticy. The pants even had pockets. I am extremely satisfied... See more

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Rated 5 out of 5 stars

Our costumes were quality built with great zippers. We got the Evil Knievel stuntman costumes. One slight issue was there was some color bleed from new from the red colors onto the white. Not a big de... See more

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Rated 5 out of 5 stars

The size L of the Skeleton Bodysuit Costume I purchased was too small so I had to exchange it for a larger size on October 23rd. I completed the exchange quickly on-line and it was simple. I was worri... See more

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Rated 2 out of 5 stars

Hi Tipsy. First off your customer service was amazing. Very responsive and quick to act. I’m very appreciative of that. Unfortunately the quality of the costumes that were ordered and reordered were... See more

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Rated 5 out of 5 stars

Not only was the costume exactly as I imagined, but their customer service was also great! Unfortunately, the mail carrier lost my package in the mail to no fault of Tipsy Elves - they rushed out a re... See more

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Rated 5 out of 5 stars

I bought three different piñata costumes. All were much better quality than expected and got a ton of compliments! I wish I could add a picture. We did a “piñata” theme trunk for our schools trunk or... See more

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Rated 5 out of 5 stars

Oct. 13- The item I received has a gap in the sewing at the base of the zipper that I’ll have to sew myself. Oct. 30- Update: Tipsy Elves Provided a refund for the defective item. I wasn’t expecti... See more

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Rated 5 out of 5 stars

I paid extra for expedited shipping and it was even faster than I thought, so that was nice. I bought 2 costumes for my kids- a piñata and a light up skeleton. The piñata was amazing!! Loved it! The l... See more

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Rated 4 out of 5 stars

I love that I got my Halloween costume on sale BEFORE Halloween. I had been watching it for a couple months and it went on sale with plenty of time before Halloween so it was perfect. The pinata costu... See more

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Rated 3 out of 5 stars

I loved the cozy Christmas costumes I ordered for running some local 5Ks. I did not like that checkout seemed to require checking a box which incurred a monthly subscription charge for something I di... See more

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Rated 1 out of 5 stars

UPDATE: The Tispy Elves representative who replied to this comment never contacted me. Customer services never responded to any of my requests. Jacket seems fine but if there are any issues, they wo... See more

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Rated 5 out of 5 stars

Awesome costume choices. Although the light up skeleton costume was a bit too heavy. My son was too hot at his school dance. The plus of it being heavy was its very good quality material though. S... See more

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Rated 1 out of 5 stars

I ordered matching Christmas pajama sets for my wife and me and paid extra for expedited shipping. Without any explanation, my wife’s set was canceled while mine was not, completely ruining the... See more

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Rated 3 out of 5 stars

Costume was overall fine/decent quality - the red dye used on the arm sleeves and cuffs of the leg part transferred onto the white parts of the costume which stained it. It was this way upon openin... See more

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Rated 4 out of 5 stars

I’m very appreciative of receiving the products I’ve ordered in a timely manner I’ve order from you before for Holiday Pajamas and didn’t get them on time But this time was much better A couple... See more

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Rated 5 out of 5 stars

Great product, speedy service. Arrived just in time for the goodie box I was making for newlyweds. Everyone needs matching onesies! I've ordered from Tipsy Elves before; will do it again.

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Rated 5 out of 5 stars

Quality of sweater is great and got compliments when I wore it out. I ordered several items and one of them didn’t exactly matching the sizing as listed in the website but customer service was AWESOME... See more

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Rated 4 out of 5 stars

Shipping was faster than expected! I was really happy about that. It’s exactly as pictured! It was a big hit. The only issue I had with this whole experience was I had made a purchase of 3 items on th... See more

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Rated 3 out of 5 stars

The elastic that attached the wings broke multiple times. The material didn't take the dye very well so there were spots that didn't take the color. Overall the costume was comfortable. The best part... See more

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Rated 2 out of 5 stars

The sizing was wrong. I long at the sizing chart and bought the same dimensions that I buy from other companies and this shirt was too small. And the fear instailled in the return process is somet... See more

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Rated 5 out of 5 stars

My experience with Tipsy Elves was great. From the moment I placed the order the garment/snowsuit arrived within a couple days. Right in time for this record snow fall in Ohio.

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Rated 5 out of 5 stars

Fast shipping and the costume was very well made , super cute bumblebee. Got tons of compliments on it and highly recommended. The costume is appropriate for a work environment and easy to work in ( h... See more

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Rated 5 out of 5 stars

The absolute best customer experience I've had in years. My original costume arrived with an issue, but through a live chat I was able to have it addressed and resolved immediately. The service re... See more

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Rated 5 out of 5 stars

Nice quality costume. I received it, prior to the stated shipment arrival date. Easy ordering process. Will definitely order from Tipsy Elves again.

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Rated 5 out of 5 stars

The product was made extremely well! Material was soft and moisture wicking. Husband loves the design. Shipped super fast! Love, love, love this company! Great value for the money! Will order from aga... See more

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Rated 5 out of 5 stars

Ordered 2 skeleton costumes one came defective. Notified company who then sent a replacement costume quickly, arrived on time for halloween. Costumes were great and got many compliments.

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Rated 5 out of 5 stars

I initially received the wrong order, but it was rectified QUICKLY by someone on their team, and I got my costume (skeleton) in plenty of time for Halloween. AND I got a $10 refund. They were so frie... See more

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Rated 5 out of 5 stars

I received a costume that was defective. While that was a bummer, customer service was excellent and quick. Due to inventory, they were unable to send out a replacement and immediately, no questions... See more

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Rated 5 out of 5 stars

Shipment was on-time for Halloween. The costume was over very high quality with nice zippers and fit true-to-size (maybe a bit small). Would order from Tipsy Elves again!

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Rated 5 out of 5 stars

This costume was amazing. As far as creativity, comfortability and quality I am so impressed. I am 5 foot eight and 190. And I got the XL and it was perfect. I got so many compliments.

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Rated 3 out of 5 stars

The costume fit well and is pretty good quality, however it did not glow-in-the dark whatsoever - and we "charged" it all week leading up to Halloween. That was pretty disappointing.

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Rated 1 out of 5 stars

This is my first time ordering and i don’t believe I will ever order again. The zipper did not stay up- it broke multiple times throughout the night in my costume and I have to go to the bathroom 5 ti... See more

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Rated 1 out of 5 stars

The costume was HUGE and baggy and looked nothing like the picture to promote it. I also thought free returns meant just that, instead I got charged $7 plus for returning the item. I will not be purch... See more

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Rated 5 out of 5 stars

I ordered a ski jacket from them that was advertised on Facebook for a sale. The colors in the picture were very vibrant and beautiful. I just had to have it. When I got it, the colors were even more... See more

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Rated 5 out of 5 stars

They have the fun stuff. I have a couple of the sweatshirts hoodies very good quality. I use them for spring skiing and their wind resistant even love tipsy elves their prices are reasonable too.

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Rated 5 out of 5 stars

This snow suit is so darn cute and wow warm! I play disc golf and hate living in Buffalo, NY and being cold. I bought this as I was referred from another female disc golfer and had to have one! The co... See more

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Rated 5 out of 5 stars

Skeleton costume perfect fit with bun in the oven as well as matching costume for my 4 year old. Very good quality.

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

Tipsy Elves makes the world's most extraordinary apparel to make your life more fun. At Tipsy Elves, we believe fun is something that everyone deserves to experience, so we create products that transform and equip you to stand out and own the moment.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
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Replied to 97% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

pinata costume

the pinata costume fit well, was well made and comfortable.

14 October 2025
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Reply from Tipsy Elves

So glad to hear the piñata costume fit well and was comfy too!

Rated 5 out of 5 stars

Easy to Oder

Easy to Oder. Delivered quickly. And love the product!!!!!

23 October 2025
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Reply from Tipsy Elves

So happy the ordering and delivery were smooth and that you love your purchase!

Rated 5 out of 5 stars

Dope

Y'all were dope

23 October 2025
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Reply from Tipsy Elves

Love hearing that! Thanks for the awesome vibe!

Rated 5 out of 5 stars

Great products

Great products. Arrived on time and was exactly what I ordered and fit perfect.

21 October 2025
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Reply from Tipsy Elves

So happy to hear everything arrived on time and was just what you expected!

Rated 5 out of 5 stars

The absolute best customer experience…

The absolute best customer experience I've had in years.

My original costume arrived with an issue, but through a live chat I was able to have it addressed and resolved immediately. The service rep I interacted with was polite, to-the-point, and helpful. Ultimately they even had a replacement rush-shipped to me so that I could have it in time for Halloween. 10/10 satisfaction - couldn't be happier!

22 October 2025
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Reply from Tipsy Elves

So thrilled to hear you had such a great experience! Glad we could get everything sorted quickly and on time for Halloween

Rated 5 out of 5 stars

I'm very happy with my order

I'm very happy with my order. I ordered size S and it is a little bigger than expected. The overall hangs a bit but still very nice and good quality.

21 October 2025
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Reply from Tipsy Elves

So glad you’re happy with your order! Thanks for the note on the fit, and we’re happy you loved the quality

Rated 4 out of 5 stars

We loved our onesies but I believe the…

We loved our onesies but I believe the size chart should be taken with consideration. We went off of our height and the recommended size was way off, and was way too long.

22 October 2025
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Reply from Tipsy Elves

Glad you loved the onesies! Thanks for the helpful feedback about the size chart, we’ll be sure to share that with our team

Rated 5 out of 5 stars

So good

Costume completely exceeded expectations. Delivery was fast and I was kept updated the whole way through.

22 October 2025
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Reply from Tipsy Elves

So glad the costume exceeded your expectations and that delivery was fast and smooth!

Rated 5 out of 5 stars

Great outfit

Great outfit. Everyone loved it. Also very quick delivery.

22 October 2025
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Reply from Tipsy Elves

So happy to hear everyone loved your outfit and that it arrived quickly!

Rated 2 out of 5 stars

3 out of 4 Broken Costumes

Hi Tipsy. First off your customer service was amazing. Very responsive and quick to act. I’m very appreciative of that. Unfortunately the quality of the costumes that were ordered and reordered were not of quality. 90% of our costumes arrived inoperable/broken. We ordered four costumes that were light up skeletons. One of the costumes you were unable to resend due to it now being out of stock. So we ended up just wearing broken costumes that were partially lit up. I sent pictures over to your customer service department. And again, they were very fast to respond.

22 October 2025
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Reply from Tipsy Elves

Hey Jeffrey, thanks so much for your feedback. Really sorry about this. We’ve reached out directly to make it right

Rated 3 out of 5 stars

Motivated Customer Support

We weren’t happy with the product but they did make it right without causing a headache.

20 October 2025
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Reply from Tipsy Elves

Hi Alexys, thanks so much for your feedback. Really sorry about this, we’ve reached out directly to make it right.

Rated 5 out of 5 stars

Great option for Halloween!

Shipment was on-time for Halloween. The costume was over very high quality with nice zippers and fit true-to-size (maybe a bit small). Would order from Tipsy Elves again!

22 October 2025
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Reply from Tipsy Elves

So glad your costume arrived on time and that you loved the quality and fit! We’d be happy to have you shop with us again!

Rated 5 out of 5 stars

So Fun!

Love my shiny. Rainbow skeleton onesie! Perfect for Halloween. And warm enough for trick-or-treat.

Thank you!

22 October 2025
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Reply from Tipsy Elves

So glad you loved your rainbow skeleton onesie! Sounds like it was perfect for Halloween and trick-or-treating!

Rated 5 out of 5 stars

Best. Service. Ever. & Great Products!!!

I can’t say enough good things about Tipsy Elves. In a time when real customer service feels extinct, this team completely restored my faith in how a company should treat people.
I had a complicated Halloween order — a few wrong items, a deadline creeping up, and total costume chaos. Instead of excuses, they overnighted replacements, made sure everything arrived before my event, and did it all with genuine kindness and humor.
Every single interaction felt empathetic/personal. The Elves didn’t just fix the problem — they made it easy and uncomplicated. And when I missed the return window entirely, [smh] they still let me send things back! Who does that anymore?
***Huge thanks to Reymar “RJ” Billiones and Jeanine Marie Regala for being absolute rockstars. You turned a potential headache into a story I’ll tell anyone who’ll listen.
I’m officially a forever customer. Great products, next-level service, and a company that clearly values people. If you’re wondering whether to order — stop wondering. Do it.
Now, please excuse me… I’m gonna get Tipsy. 🪩🥂

22 October 2025
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Reply from Tipsy Elves

Wow, this absolutely made our day! Thank you so much for sharing such a thoughtful review. RJ and Jeanine will be thrilled to hear your shoutout, and we’re so happy we could turn things around and make your experience a great one. We can’t wait to have you back for your next order!

Rated 3 out of 5 stars

Broken wings

The elastic that attached the wings broke multiple times. The material didn't take the dye very well so there were spots that didn't take the color. Overall the costume was comfortable. The best part was how fast the order showed up and the cute tail!!

30 October 2025
Tipsy Elves logo

Reply from Tipsy Elves

Thanks so much for sharing this feedback, Martha. I’m really sorry about the issues with the wings and dye. I just sent you a message so we can help make things right

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