Tinashe Hair Reviews 

3,893
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 315 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally soft texture, true-to-length measurements, and overall top-tier quality of the gorgeous hair products received. People also note the remarkably fast shipping times alongside a consistently helpful, responsive, and kind customer service team ready to assist. However, some reviewers were not happy with the product durability, noting that the hair frequently sheds heavily or becomes noticeably thin over a short time. A few other people also felt that tracking shipments could be improved due to occasional communication issues and delivery delays encountered during transit.

What people talk about most

Product

Clients share positive opinions on product, highlighting the softness, natural look, and excellent quality of... See more

Quality

Customers report great satisfaction with the product quality, praising the soft texture, lack of shedding,... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast shipping times and... See more

Delivery service

Users describe positive interactions with delivery_service, noting that shipments arrive quickly and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing support as quick, helpful, and extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The hair is PHENOMENAL! Took it out of the package and READY TO WEAR, required no adjustments! Bought another one a week later! Waiting for that order too!! Customer service was quick and easy! Gr... See more

Rated 5 out of 5 stars

I wanted to wait a while before my review but I’ve had my hair from Tinashe for about a month, and it’s as soft as day 1. I’m amazed at how little to no shedding I’ve had with big curly hair. Absolut... See more

Rated 5 out of 5 stars

Love this company! This is my second time ordering from them. I even returned one because it did not match my hair color like I wanted and they were so nice and helpful. Love their u-part wigs!

Rated 5 out of 5 stars

Lovely silky hair. No shedding or fly aways. Communication was excellent and they were helpful through out even when the courier company wasn’t Will definitely recommend


Company details

  1. Hair Product Store

Written by the company

Tinashe Virgin Human Hair Bundles More Style Great Hair Free Shipping,Hair Bundles With Closure Frontal, Lace Front Wigs Sale, 2019 New Hairstyles


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(3,893)

311 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tinashe Hair his hands down the best…

Tinashe Hair his hands down the best hair bender I’ve ever been through. When I had a situation where the delivery company failed to deliver my package at the right address they worked with me and sent me a replacement. The quality of the hair is the best minimum shedding overall beautiful.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Good quality hair

I love Tinashe hair ,great communication with tracking of delivery from customer service up until receipt of purchase .Good quality hair that lasts and fairly priced! Customers also sometimes receive a gift with purchase ,also points on website and the product is always packaged well.
Thanks Tinashe hair !

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Love it

This is the best hair I have gotten so hair, very soft and the lace top notch, I am buying from only this brand from henceforth.. it was worth the money.i’m obsessed 😘

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Happy repeat customer!!

The hair is super soft and doesn't tangle to bad. There is some of course but not anything that would deter me from ordering more! No smells minimal shedding. I have ordered 3 wigs so far and I love them all! Only issue I had was the delivery time was a bit longer than expected but I reached out to customer service and they were very responsive and kept up with updates and confirmed when it was delivered.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

I love my hair

This is my first time ordering from Tinashe. I love my hair! I can’t wait to order my next wig!

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Best wig company, couldn’t recommend more!

This hair company is one of the best companies I have bought from, they are very helpful and accommodating, communication is top tier and they resolve any issue with quickness. The hair itself is amazing, have nothing but great quality hair from this company for an amazing price. Couldn’t recommend more

14 April 2026
Unprompted review
Rated 5 out of 5 stars

You will NEVER receive a bad wig from…

You will NEVER receive a bad wig from Tinashe. This is my favorite hair brand and the best in my opinion when it comes to glueless, you can literally slap the wig on and go. The lace is perfect, hair is full, NO smell, no tangling. I’m satisfied & I received it not even a week after ordering.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

This is so far the best hair that I have ordered online

This is so far the best hair that I have got in a long time I have tried so many hairs online. at first I was skeptical to order from them, but when I got the first my first Oder girl, I had to order another one their hair is so beautiful so cool 100% human hair no shedding I highly recommend

3 March 2026
Unprompted review
Rated 5 out of 5 stars

I loved this wig !

I loved this wig !! I ordered the 30"in Glueless Straight Wig Pull & Go 6x5
13x6 HD Lace Wig Pre-Everything Drawstring wig and it’s definitely the best I’ve bought from any online brand in a while ! I would say I was worried about the shipping because it takes a day or two to get the shipping number but other than that great wig , amazing lace and good customer service as well as reasonable prices !! I will be purchasing again ! 😊

7 April 2026
Unprompted review
Rated 2 out of 5 stars

30” wig shedding and unsatisfied with hair quality


I am writing to formally raise a complaint regarding a 30-inch wig I recently purchased from your store. Unfortunately, I am very disappointed with the quality of the product received.

The hair quality is highly questionable and concerning. It appears brittle, lacks the expected softness, and is shedding excessively even with minimal handling. This level of shedding is unacceptable for what I understood to be a premium product.

Additionally, I have concerns about the advertised 150% density. The wig does not meet the fullness I expected based on your product description, and it feels significantly thinner than advertised. This has led me to question whether the item I received is consistent with what was promoted on your platform.

I also feel that the product displayed may not accurately represent what is being delivered to customers. If the wig shown in advertisements differs from the actual product sent, this is misleading and discouraging for customers who rely on accurate descriptions when making purchases.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible!

They sent me a synthetic blend wig, when it was being styled the frontal portion of wig started burning when straightener ran through it. I reached out to resolve but got nowhere, will not replace or refund.

23 February 2026
Unprompted review

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