Tile Topia Reviews 

120
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally helpful staff for providing clear advice, maintaining great communication, and guiding buyers smoothly through every step of the ordering process. Many people note that the gorgeous tiles arrive quickly, boast outstanding durability, and look truly stunning once fully installed in their homes. Consumers are also deeply impressed by the secure packaging and prompt delivery service that keeps everyone thoroughly informed from start to finish. Buyers frequently highlight the remarkable overall value and stunning visual appeal, making it extremely easy to recommend these products for any home renovation project.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that the tiles look amazing and are durable.... See more

Service

Users describe positive interactions with service, highlighting great communication, quick delivery, and... See more

Quality

Customers had positive experiences with quality, noting that the tiles look amazing once fitted and feel very... See more

Customer service

People report positive experiences with customer service, consistently praising the incredible communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can highly recommend Tile Topia. The service I received from staff member Nathan was exemplary. Nathan is an asset to your company. Went above and beyond to assist and guide me with numerous querie... See more

Rated 5 out of 5 stars

Very good at communicating, which is the key to building trust. They were flexible and while looking at tiles on a website is not the same as looking at them in person, I feel I got what I paid for,... See more

Rated 5 out of 5 stars

I purchased some tiles for my kitchen and bathroom, and was not sure of the correct amount I would need. I spoke with Nathan and he gave me a lot of information that made my order very smo... See more

Company replied

Rated 5 out of 5 stars

Tiles are durable more than your expectations, 100% precisely cut and looks modern after installation. More than 7 stars, 100% satisfied with everything. Will buy more

Company replied


Company details

  1. Tile Store
  2. also in
  3. Bathroom Remodeler
  4. Bathroom Supply Store
  5. Home Improvement Store
  6. Kitchen Supply Store

About Tile Topia

Written by the company


Our Story

Four years ago, Tile Topia emerged from a passion for transforming spaces through quality tiling solutions. Our journey began with a simple mission: to provide homeowners, designers, and contractors with a diverse range of tiles that combine aesthetic appeal with lasting durability. Over the years, we've curated a collection that reflects both timeless classics and contemporary trends. From the elegance of natural stone to the sleek finish of porcelain, our tiles are selected to inspire and elevate every space.

🎨 Our Collection

At Tile Topia, we understand that every project is unique. That's why our extensive range includes:

Materials: Porcelain, ceramic, and natural stone. Styles: Marble effect, stone effect, concrete effect, onyx effect, abstract effect, cloud effect, and wood effect.

Finishes: Gloss, matt, glitter, polished, and textured. Whether you're redesigning a cozy bathroom or embarking on a large-scale commercial project, our tiles cater to every vision and budget.

🤝 Our Commitment

Customer satisfaction is at the heart of everything we do. Our team of experienced professionals is dedicated to guiding you through every step of your tiling journey—from selection to installation.

We believe in building lasting relationships with our customers, ensuring that your experience with Tile Topia is smooth, enjoyable, and stress-free. Even after your purchase, we're here to assist with any questions or concerns, offering support that extends beyond the sale.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

120 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(120)

53 reviews in the last 12 months

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Rated 3 out of 5 stars

Quick response on what’s app

Great customer service via what’s app from them, original samples weren’t quite right and they suggested alternatives
Can’t comment on tiles as couple of contractors we had quite were reluctant (at best) to use an online supplier

6 February 2026
Rated 4 out of 5 stars

good service

good service, but the delivery driver was very grumpy and short with his words wouldn't wait for inspection of tile

18 February 2026
Rated 5 out of 5 stars

Needed a Saturday Delivery

These giys were so helpful, I needed a Saturday delivery and this was the only tile place that would accomodate me. hey sent pictures and videos of the tiles in different lights for me, super helpful. Arranged the delivery at a reasonable cost, and delivered on time. I would defintely recommend.

9 November 2025
Rated 5 out of 5 stars

Service from sample to the real thing…

Service from sample to the real thing being delivered was excellent arrived on time and they look absolutely gorgeous many comments from neighbours and passers by very happy customer in fact I have some left over and plan to order a few more for my back garden. Must add the guys doing the work suggested another company for almost the same tiles that were double the price of these.

20 December 2025
Unprompted review
Tile Topia logo

Reply from Tile Topia

Thank you Havva, for taking out time to share your positive feedback.We’re pleased to hear that you were satisfied with our service from the sample selection through to the final result.Making sure the real thing lives up to expectations is always our goal.
We appreciate your trust and look forward to assisting you with future projects.

Rated 5 out of 5 stars

Fast and excellent service with brilliant tiles

Tiles are durable more than your expectations, 100% precisely cut and looks modern after installation.
More than 7 stars, 100% satisfied with everything.

Will buy more

25 December 2025
Unprompted review
Tile Topia logo

Reply from Tile Topia

Thank you for sharing such encouraging feedback. We’re delighted that you are satisfied with our service and the durability and finish of our tiles. Your appreciation motivates our team to keep delivering the best.

Rated 5 out of 5 stars

Tiles for kitchen & bathroom.Polar blue marble.

I purchased some tiles for my kitchen and bathroom, and was not sure of the correct amount I would need.
I spoke with Nathan and he gave me a lot of information that made my order very smooth and concise.
He explained everything in detail for me , even sent payment link through for me, he helped me to arrange delivery as large truck was not suitable for my address.
Nathan made everything seem less and stress free.
When the tiles arrived 2 were broken, he said not to worry as they will refund for the broken tiles.
Within a couple of days the money was in my account.
I would always choose Tile Topia in the future as they make you feel at ease , especially buying a large amount of tiles on line, can be worrying just in case it’s not what you expected.
I must say, the tiles are so beautiful and I get so many compliments about them.
I am a very happy satisfied customer.

Sonia.

5 November 2025
Unprompted review
Tile Topia logo

Reply from Tile Topia

A great customer to work with! They shared a very detailed description of the tiles,payment, delivery they wanted, which made it easy to recommend the right options. Clear communication like this always leads to great results, and we’re happy to have supported their project.

Rated 5 out of 5 stars

Great communication

Great communication, excellent advice, great customer service

3 December 2025
Tile Topia logo

Reply from Tile Topia

Thank you for your valuable feedback. We are delighted that our communication and service made your experience smooth and satisfying. Looking forward to serving you again.

Rated 5 out of 5 stars

Tiletopia provided high-quality tiles…

Tiletopia provided high-quality tiles with impressive attention to detail. Smooth ordering process, reliable delivery, and outstanding results.

16 November 2025
Tile Topia logo

Reply from Tile Topia

Thank you for sharing your experience with Tiletopia. We’re proud to know our quality, service, and delivery met your expectations.It means a lot to us.

Rated 5 out of 5 stars

Excellent service

Excellent service
Delivered quickly and followed up with a message to see if they could assist me further
Thank you

28 November 2025
Tile Topia logo

Reply from Tile Topia

Thank you so much. We’re happy to know you appreciated the quick delivery and our follow-up. We’re always here if you need any further help.

Rated 5 out of 5 stars

Great personal service

Great personal service. Spoke to a real person.

27 November 2025
Unprompted review
Tile Topia logo

Reply from Tile Topia

Thank you for the kind words. We truly value providing personal, one-to-one service to our customers. We’re pleased to know our personal approach made a positive difference.

Rated 5 out of 5 stars

Ordered samples

Ordered samples, the colours and textures are exactly as described. With prompt delivery. Excellent thanks

13 November 2025
Tile Topia logo

Reply from Tile Topia

Thank you for your kind feedback. We’re glad to hear the colours and textures matched your expectations and that the delivery was prompt.We truly appreciate your trust in Tiletopia.

Rated 5 out of 5 stars

Amazing value and service from this…

Amazing value and service from this company. Do exactly what they say and so helpful with any questions I had. Definitely recommend

20 November 2025
Unprompted review
Tile Topia logo

Reply from Tile Topia

Thank you so much for the lovely review. We’re really glad we could help with your questions and that everything met your expectations. We truly appreciate the recommendation.

Rated 5 out of 5 stars

All tiles received were in good…

All tiles received were in good condition and well protected with individual cardboard packaging. The path looks amazing.

28 October 2025
Tile Topia logo

Reply from Tile Topia

Thank you for your wonderful feedback. We’re delighted to hear the tiles arrived in excellent condition with secure packaging, and that the finished path looks stunning. We truly appreciate your trust in us and are pleased to have been part of your project.

Rated 5 out of 5 stars

Good service

Good service

28 October 2025
Tile Topia logo

Reply from Tile Topia

Thank you so much for the feedback. I am glad you liked our prompt service...Hope you avail our services again.

Rated 2 out of 5 stars

Tiny samples

Tiny samples, badly cut and didn’t have much of pattern to show me the detail that I wanted to see.

31 October 2025
Tile Topia logo

Reply from Tile Topia

Thank you for your feedback—we appreciate you taking the time to share it. We’re sorry to hear the samples didn’t meet your expectations. Our samples are intended to give an indication of colour, texture and finish, but we understand that smaller cuts may not always show the full pattern detail. This is the reason we share live videos and images so that you can have a better understanding.Still we’d be glad to help with additional information or alternatives if you want as customer satisfaction is our topmost priority.

Rated 5 out of 5 stars

Good communication

Good communication. Tiles are good quality

22 October 2025
Tile Topia logo

Reply from Tile Topia

Thanks a lot for sharing your feedback. It means a lot to us that you appreciated both our communication and tile quality.Hope to work with you again soon.

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